WFM Bingo!

WFM Bingo! Bingo Card

This bingo card has a free space and 29 words: Where do you see what shift pattern is assigned to an agent?, Where do you see when an agent’s standing 1:1 is schedule for each month?, What tab would you look at for accurate daily staffing for all teams but Nursing and Radiology?, What code is the PTO DO code?, What code is manual shift trade code?, What code is Manager MO?, At what threshold do we need Director approval for Meetings?, Do we allow “approved at Hire” PTO?, How many hours does a 0.6 FTE work a week?, How many hours does a 0.9 FTE work a week?, If a sup or lead requests HFWA in the chat, do they need to list a reason when letting us know via chat or schedule change form?, What specialty teams fall under ASCC?, What two places need updated when an agent moves to WFH or back in office?, What method is best for tracking schedule change requests?, What code would we use if an agent has an activity they need to do on the clock but out of office?, What code would we use if an agent or RN is visiting a clinic during their scheduled hours?, When can we allow agents and RN’s to work through lunch?, How should pumping breaks be applied to schedules?, How often can agents/RNs request a shift change?, How often can an agent/RN change their schedule?, Where can you find the PC Huddle schedule?, What is the time threshold for being out of adherence for it to affect monthly adherence?, Where in Webstation can we see if a process is still processing?, What does FTE stand for?, Is “Uncle” covered under our bereavement policy?, Are managers able to override a denied PTO request?, What teams that we monitor do we not push codes for?, How many agents can we pull up in the trade schedule tab? and When agents are cross training together where do we need to list the information for the whole team to be aware of?.

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