If a sup or leadrequests HFWA inthe chat, do theyneed to list a reasonwhen letting us knowvia chat or schedulechange form?Where inWebstationcan we see if aprocess is stillprocessing?Where canyou find thePC Huddleschedule?How manyhours does a0.6 FTEwork aweek?What code wouldwe use if anagent or RN isvisiting a clinicduring theirscheduled hours?Whatcode isthe PTODO code?Is “Uncle”coveredunder ourbereavementpolicy?How manyagents canwe pull up inthe tradeschedule tab?What teamsthat wemonitor dowe not pushcodes for?What is the timethreshold forbeing out ofadherence for itto affect monthlyadherence?When agents arecross trainingtogether where dowe need to list theinformation for thewhole team to beaware of?At whatthreshold do weneed Directorapproval forMeetings?How oftencan anagent/RNchange theirschedule?What codeis manualshift tradecode?What tab wouldyou look at foraccurate dailystaffing for allteams but Nursingand Radiology?How shouldpumpingbreaks beapplied toschedules?What code wouldwe use if anagent has anactivity they needto do on the clockbut out of office?Do we allow“approvedat Hire”PTO?Where do yousee when anagent’sstanding 1:1 isschedule foreach month?Whatcode isManagerMO?Whatdoes FTEstand for?Whatspecialtyteams fallunderASCC?How manyhours does a0.9 FTEwork aweek?What method isbest fortrackingschedulechangerequests?How oftencanagents/RNsrequest ashift change?When can weallow agentsand RN’s towork throughlunch?Where doyou see whatshift patternis assigned toan agent?What two placesneed updatedwhen an agentmoves to WFHor back inoffice?Are managersable tooverride adenied PTOrequest?If a sup or leadrequests HFWA inthe chat, do theyneed to list a reasonwhen letting us knowvia chat or schedulechange form?Where inWebstationcan we see if aprocess is stillprocessing?Where canyou find thePC Huddleschedule?How manyhours does a0.6 FTEwork aweek?What code wouldwe use if anagent or RN isvisiting a clinicduring theirscheduled hours?Whatcode isthe PTODO code?Is “Uncle”coveredunder ourbereavementpolicy?How manyagents canwe pull up inthe tradeschedule tab?What teamsthat wemonitor dowe not pushcodes for?What is the timethreshold forbeing out ofadherence for itto affect monthlyadherence?When agents arecross trainingtogether where dowe need to list theinformation for thewhole team to beaware of?At whatthreshold do weneed Directorapproval forMeetings?How oftencan anagent/RNchange theirschedule?What codeis manualshift tradecode?What tab wouldyou look at foraccurate dailystaffing for allteams but Nursingand Radiology?How shouldpumpingbreaks beapplied toschedules?What code wouldwe use if anagent has anactivity they needto do on the clockbut out of office?Do we allow“approvedat Hire”PTO?Where do yousee when anagent’sstanding 1:1 isschedule foreach month?Whatcode isManagerMO?Whatdoes FTEstand for?Whatspecialtyteams fallunderASCC?How manyhours does a0.9 FTEwork aweek?What method isbest fortrackingschedulechangerequests?How oftencanagents/RNsrequest ashift change?When can weallow agentsand RN’s towork throughlunch?Where doyou see whatshift patternis assigned toan agent?What two placesneed updatedwhen an agentmoves to WFHor back inoffice?Are managersable tooverride adenied PTOrequest?

WFM Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. If a sup or lead requests HFWA in the chat, do they need to list a reason when letting us know via chat or schedule change form?
  2. Where in Webstation can we see if a process is still processing?
  3. Where can you find the PC Huddle schedule?
  4. How many hours does a 0.6 FTE work a week?
  5. What code would we use if an agent or RN is visiting a clinic during their scheduled hours?
  6. What code is the PTO DO code?
  7. Is “Uncle” covered under our bereavement policy?
  8. How many agents can we pull up in the trade schedule tab?
  9. What teams that we monitor do we not push codes for?
  10. What is the time threshold for being out of adherence for it to affect monthly adherence?
  11. When agents are cross training together where do we need to list the information for the whole team to be aware of?
  12. At what threshold do we need Director approval for Meetings?
  13. How often can an agent/RN change their schedule?
  14. What code is manual shift trade code?
  15. What tab would you look at for accurate daily staffing for all teams but Nursing and Radiology?
  16. How should pumping breaks be applied to schedules?
  17. What code would we use if an agent has an activity they need to do on the clock but out of office?
  18. Do we allow “approved at Hire” PTO?
  19. Where do you see when an agent’s standing 1:1 is schedule for each month?
  20. What code is Manager MO?
  21. What does FTE stand for?
  22. What specialty teams fall under ASCC?
  23. How many hours does a 0.9 FTE work a week?
  24. What method is best for tracking schedule change requests?
  25. How often can agents/RNs request a shift change?
  26. When can we allow agents and RN’s to work through lunch?
  27. Where do you see what shift pattern is assigned to an agent?
  28. What two places need updated when an agent moves to WFH or back in office?
  29. Are managers able to override a denied PTO request?