This bingo card has a free space and 44 words: Confirm Spelling of Last name, Caller says "I got a call from this number", You have to transfer to another department, Call about Continental Finance CC, Area Code starts with 7, Left member a voicemail, Processed 10 RDC checks (non-task day), Caller's first name starts with C, Caller's last name starts with S, Street name starts with T, Spoke with 8 male callers, Spoke to 5 members from Chicago, Spoke with 7 business members, Member said "thank you" and meant it, Responded to 9 SF cases (non-task day), Posted a "bucket filler", Offered Early Pay, Verified 12 addresses, Removed 7 bad address flags, Submitted error correction form, Helped a co-worker, Wrong number, "are you in Oshkosh", member can't log into OLB, Post an appropriate joke, Use the word "spectacular" during a call, Helped member set up alerts in OLB, 5 calls with 0 holds, Change account type, used Out of Wallet Questions, Close account, Close membership, Stop Payment, Order Checks, Travel Alert, Mobile Wallet (use MC Connect), Lost DC, CC Payment, Loan Payment, Payoff Request, Balance Check, Bill Pay question, Mail Statement(s) and logged every call 1 day.
Contact Center Bingo | Contact Center Bingo | Bemidji CC MAC Team | Member Advisor | Affinity Plus BINGO
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