OrderChecksLostDCPayoffRequestStreetnamestarts withTCall aboutContinentalFinanceCCHelpedmember setup alerts inOLBTravelAlertHelpeda co-workerVerified12addressesPosted a"bucketfiller"Respondedto 9 SFcases (non-task day)LoanPaymentCloseaccountCaller'slast namestarts withSSpokewith 8malecallersProcessed10 RDCchecks (non-task day)CCPaymentClosemembershipStopPaymentCaller'sfirst namestarts withCWrongnumberused Outof WalletQuestionsSpoke to 5membersfromChicagoMobileWallet(use MCConnect)Membersaid "thankyou" andmeant it"are youinOshkosh"Spokewith 7businessmembers5 callswith 0holdsAreaCodestarts with7Bill PayquestionSubmittederrorcorrectionformloggedevery call1 daymembercan't loginto OLBYou haveto transferto anotherdepartmentPost anappropriatejokeMailStatement(s)Leftmember avoicemailOfferedEarlyPayChangeaccounttypeRemoved7 badaddressflagsCaller says"I got a callfrom thisnumber"ConfirmSpellingof LastnameUse theword"spectacular"during a callBalanceCheckOrderChecksLostDCPayoffRequestStreetnamestarts withTCall aboutContinentalFinanceCCHelpedmember setup alerts inOLBTravelAlertHelpeda co-workerVerified12addressesPosted a"bucketfiller"Respondedto 9 SFcases (non-task day)LoanPaymentCloseaccountCaller'slast namestarts withSSpokewith 8malecallersProcessed10 RDCchecks (non-task day)CCPaymentClosemembershipStopPaymentCaller'sfirst namestarts withCWrongnumberused Outof WalletQuestionsSpoke to 5membersfromChicagoMobileWallet(use MCConnect)Membersaid "thankyou" andmeant it"are youinOshkosh"Spokewith 7businessmembers5 callswith 0holdsAreaCodestarts with7Bill PayquestionSubmittederrorcorrectionformloggedevery call1 daymembercan't loginto OLBYou haveto transferto anotherdepartmentPost anappropriatejokeMailStatement(s)Leftmember avoicemailOfferedEarlyPayChangeaccounttypeRemoved7 badaddressflagsCaller says"I got a callfrom thisnumber"ConfirmSpellingof LastnameUse theword"spectacular"during a callBalanceCheck

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. Order Checks
  2. Lost DC
  3. Payoff Request
  4. Street name starts with T
  5. Call about Continental Finance CC
  6. Helped member set up alerts in OLB
  7. Travel Alert
  8. Helped a co-worker
  9. Verified 12 addresses
  10. Posted a "bucket filler"
  11. Responded to 9 SF cases (non-task day)
  12. Loan Payment
  13. Close account
  14. Caller's last name starts with S
  15. Spoke with 8 male callers
  16. Processed 10 RDC checks (non-task day)
  17. CC Payment
  18. Close membership
  19. Stop Payment
  20. Caller's first name starts with C
  21. Wrong number
  22. used Out of Wallet Questions
  23. Spoke to 5 members from Chicago
  24. Mobile Wallet (use MC Connect)
  25. Member said "thank you" and meant it
  26. "are you in Oshkosh"
  27. Spoke with 7 business members
  28. 5 calls with 0 holds
  29. Area Code starts with 7
  30. Bill Pay question
  31. Submitted error correction form
  32. logged every call 1 day
  33. member can't log into OLB
  34. You have to transfer to another department
  35. Post an appropriate joke
  36. Mail Statement(s)
  37. Left member a voicemail
  38. Offered Early Pay
  39. Change account type
  40. Removed 7 bad address flags
  41. Caller says "I got a call from this number"
  42. Confirm Spelling of Last name
  43. Use the word "spectacular" during a call
  44. Balance Check