SubmittederrorcorrectionformCloseaccountLostDCCall aboutContinentalFinanceCCLeftmember avoicemailStopPaymentAreaCodestarts with75 callswith 0holdsused Outof WalletQuestionsCaller says"I got a callfrom thisnumber"BalanceCheckMobileWallet(use MCConnect)ConfirmSpellingof Lastnameloggedevery call1 dayLoanPaymentOrderChecksHelpedmember setup alerts inOLBClosemembershipWrongnumberRespondedto 9 SFcases (non-task day)MailStatement(s)Post anappropriatejokeCaller'slast namestarts withSStreetnamestarts withTMembersaid "thankyou" andmeant itChangeaccounttypeCaller'sfirst namestarts withCSpokewith 8malecallersOfferedEarlyPayHelpeda co-workerSpoke to 5membersfromChicagoCCPaymentPayoffRequestTravelAlertPosted a"bucketfiller""are youinOshkosh"Verified12addressesRemoved7 badaddressflagsUse theword"spectacular"during a callSpokewith 7businessmembersmembercan't loginto OLBYou haveto transferto anotherdepartmentBill PayquestionProcessed10 RDCchecks (non-task day)SubmittederrorcorrectionformCloseaccountLostDCCall aboutContinentalFinanceCCLeftmember avoicemailStopPaymentAreaCodestarts with75 callswith 0holdsused Outof WalletQuestionsCaller says"I got a callfrom thisnumber"BalanceCheckMobileWallet(use MCConnect)ConfirmSpellingof Lastnameloggedevery call1 dayLoanPaymentOrderChecksHelpedmember setup alerts inOLBClosemembershipWrongnumberRespondedto 9 SFcases (non-task day)MailStatement(s)Post anappropriatejokeCaller'slast namestarts withSStreetnamestarts withTMembersaid "thankyou" andmeant itChangeaccounttypeCaller'sfirst namestarts withCSpokewith 8malecallersOfferedEarlyPayHelpeda co-workerSpoke to 5membersfromChicagoCCPaymentPayoffRequestTravelAlertPosted a"bucketfiller""are youinOshkosh"Verified12addressesRemoved7 badaddressflagsUse theword"spectacular"during a callSpokewith 7businessmembersmembercan't loginto OLBYou haveto transferto anotherdepartmentBill PayquestionProcessed10 RDCchecks (non-task day)

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted error correction form
  2. Close account
  3. Lost DC
  4. Call about Continental Finance CC
  5. Left member a voicemail
  6. Stop Payment
  7. Area Code starts with 7
  8. 5 calls with 0 holds
  9. used Out of Wallet Questions
  10. Caller says "I got a call from this number"
  11. Balance Check
  12. Mobile Wallet (use MC Connect)
  13. Confirm Spelling of Last name
  14. logged every call 1 day
  15. Loan Payment
  16. Order Checks
  17. Helped member set up alerts in OLB
  18. Close membership
  19. Wrong number
  20. Responded to 9 SF cases (non-task day)
  21. Mail Statement(s)
  22. Post an appropriate joke
  23. Caller's last name starts with S
  24. Street name starts with T
  25. Member said "thank you" and meant it
  26. Change account type
  27. Caller's first name starts with C
  28. Spoke with 8 male callers
  29. Offered Early Pay
  30. Helped a co-worker
  31. Spoke to 5 members from Chicago
  32. CC Payment
  33. Payoff Request
  34. Travel Alert
  35. Posted a "bucket filler"
  36. "are you in Oshkosh"
  37. Verified 12 addresses
  38. Removed 7 bad address flags
  39. Use the word "spectacular" during a call
  40. Spoke with 7 business members
  41. member can't log into OLB
  42. You have to transfer to another department
  43. Bill Pay question
  44. Processed 10 RDC checks (non-task day)