5 callswith 0holdsClosemembershipLoanPaymentConfirmSpellingof LastnameChangeaccounttypeHelpeda co-workerBill PayquestionRespondedto 9 SFcases (non-task day)OfferedEarlyPayCaller'sfirst namestarts withCStreetnamestarts withTStopPaymentSubmittederrorcorrectionformSpokewith 8malecallersTravelAlertCaller says"I got a callfrom thisnumber"Posted a"bucketfiller"Verified12addressesPayoffRequestAreaCodestarts with7Use theword"spectacular"during a callBalanceCheckmembercan't loginto OLBYou haveto transferto anotherdepartmentCall aboutContinentalFinanceCC"are youinOshkosh"Processed10 RDCchecks (non-task day)LostDCMailStatement(s)loggedevery call1 dayLeftmember avoicemailCaller'slast namestarts withSWrongnumberMobileWallet(use MCConnect)Membersaid "thankyou" andmeant itCCPaymentused Outof WalletQuestionsPost anappropriatejokeHelpedmember setup alerts inOLBRemoved7 badaddressflagsOrderChecksSpokewith 7businessmembersCloseaccountSpoke to 5membersfromChicago5 callswith 0holdsClosemembershipLoanPaymentConfirmSpellingof LastnameChangeaccounttypeHelpeda co-workerBill PayquestionRespondedto 9 SFcases (non-task day)OfferedEarlyPayCaller'sfirst namestarts withCStreetnamestarts withTStopPaymentSubmittederrorcorrectionformSpokewith 8malecallersTravelAlertCaller says"I got a callfrom thisnumber"Posted a"bucketfiller"Verified12addressesPayoffRequestAreaCodestarts with7Use theword"spectacular"during a callBalanceCheckmembercan't loginto OLBYou haveto transferto anotherdepartmentCall aboutContinentalFinanceCC"are youinOshkosh"Processed10 RDCchecks (non-task day)LostDCMailStatement(s)loggedevery call1 dayLeftmember avoicemailCaller'slast namestarts withSWrongnumberMobileWallet(use MCConnect)Membersaid "thankyou" andmeant itCCPaymentused Outof WalletQuestionsPost anappropriatejokeHelpedmember setup alerts inOLBRemoved7 badaddressflagsOrderChecksSpokewith 7businessmembersCloseaccountSpoke to 5membersfromChicago

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 calls with 0 holds
  2. Close membership
  3. Loan Payment
  4. Confirm Spelling of Last name
  5. Change account type
  6. Helped a co-worker
  7. Bill Pay question
  8. Responded to 9 SF cases (non-task day)
  9. Offered Early Pay
  10. Caller's first name starts with C
  11. Street name starts with T
  12. Stop Payment
  13. Submitted error correction form
  14. Spoke with 8 male callers
  15. Travel Alert
  16. Caller says "I got a call from this number"
  17. Posted a "bucket filler"
  18. Verified 12 addresses
  19. Payoff Request
  20. Area Code starts with 7
  21. Use the word "spectacular" during a call
  22. Balance Check
  23. member can't log into OLB
  24. You have to transfer to another department
  25. Call about Continental Finance CC
  26. "are you in Oshkosh"
  27. Processed 10 RDC checks (non-task day)
  28. Lost DC
  29. Mail Statement(s)
  30. logged every call 1 day
  31. Left member a voicemail
  32. Caller's last name starts with S
  33. Wrong number
  34. Mobile Wallet (use MC Connect)
  35. Member said "thank you" and meant it
  36. CC Payment
  37. used Out of Wallet Questions
  38. Post an appropriate joke
  39. Helped member set up alerts in OLB
  40. Removed 7 bad address flags
  41. Order Checks
  42. Spoke with 7 business members
  43. Close account
  44. Spoke to 5 members from Chicago