Call aboutContinentalFinanceCCPayoffRequestChangeaccounttypeSubmittederrorcorrectionformMobileWallet(use MCConnect)Use theword"spectacular"during a callCaller'slast namestarts withSVerified12addressesSpokewith 8malecallers"are youinOshkosh"Membersaid "thankyou" andmeant itConfirmSpellingof LastnameTravelAlertLoanPaymentCaller'sfirst namestarts withCCCPaymentProcessed10 RDCchecks (non-task day)loggedevery call1 dayBill PayquestionStopPaymentSpokewith 7businessmembersBalanceCheckAreaCodestarts with7Removed7 badaddressflagsMailStatement(s)Helpeda co-workerCloseaccountYou haveto transferto anotherdepartmentused Outof WalletQuestionsSpoke to 5membersfromChicagoOrderChecksLostDCWrongnumberClosemembershipPost anappropriatejokeHelpedmember setup alerts inOLBRespondedto 9 SFcases (non-task day)Leftmember avoicemailmembercan't loginto OLBOfferedEarlyPayCaller says"I got a callfrom thisnumber"Posted a"bucketfiller"5 callswith 0holdsStreetnamestarts withTCall aboutContinentalFinanceCCPayoffRequestChangeaccounttypeSubmittederrorcorrectionformMobileWallet(use MCConnect)Use theword"spectacular"during a callCaller'slast namestarts withSVerified12addressesSpokewith 8malecallers"are youinOshkosh"Membersaid "thankyou" andmeant itConfirmSpellingof LastnameTravelAlertLoanPaymentCaller'sfirst namestarts withCCCPaymentProcessed10 RDCchecks (non-task day)loggedevery call1 dayBill PayquestionStopPaymentSpokewith 7businessmembersBalanceCheckAreaCodestarts with7Removed7 badaddressflagsMailStatement(s)Helpeda co-workerCloseaccountYou haveto transferto anotherdepartmentused Outof WalletQuestionsSpoke to 5membersfromChicagoOrderChecksLostDCWrongnumberClosemembershipPost anappropriatejokeHelpedmember setup alerts inOLBRespondedto 9 SFcases (non-task day)Leftmember avoicemailmembercan't loginto OLBOfferedEarlyPayCaller says"I got a callfrom thisnumber"Posted a"bucketfiller"5 callswith 0holdsStreetnamestarts withT

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call about Continental Finance CC
  2. Payoff Request
  3. Change account type
  4. Submitted error correction form
  5. Mobile Wallet (use MC Connect)
  6. Use the word "spectacular" during a call
  7. Caller's last name starts with S
  8. Verified 12 addresses
  9. Spoke with 8 male callers
  10. "are you in Oshkosh"
  11. Member said "thank you" and meant it
  12. Confirm Spelling of Last name
  13. Travel Alert
  14. Loan Payment
  15. Caller's first name starts with C
  16. CC Payment
  17. Processed 10 RDC checks (non-task day)
  18. logged every call 1 day
  19. Bill Pay question
  20. Stop Payment
  21. Spoke with 7 business members
  22. Balance Check
  23. Area Code starts with 7
  24. Removed 7 bad address flags
  25. Mail Statement(s)
  26. Helped a co-worker
  27. Close account
  28. You have to transfer to another department
  29. used Out of Wallet Questions
  30. Spoke to 5 members from Chicago
  31. Order Checks
  32. Lost DC
  33. Wrong number
  34. Close membership
  35. Post an appropriate joke
  36. Helped member set up alerts in OLB
  37. Responded to 9 SF cases (non-task day)
  38. Left member a voicemail
  39. member can't log into OLB
  40. Offered Early Pay
  41. Caller says "I got a call from this number"
  42. Posted a "bucket filler"
  43. 5 calls with 0 holds
  44. Street name starts with T