Spokewith 8malecallersPost anappropriatejokeHelpedmember setup alerts inOLBYou haveto transferto anotherdepartmentMailStatement(s)Caller'slast namestarts withSloggedevery call1 dayProcessed10 RDCchecks (non-task day)LostDCCCPaymentConfirmSpellingof LastnameLoanPaymentStreetnamestarts withTSpoke to 5membersfromChicagoCaller'sfirst namestarts withCCloseaccountStopPaymentSubmittederrorcorrectionformSpokewith 7businessmembersBill Payquestionmembercan't loginto OLBVerified12addressesCall aboutContinentalFinanceCCused Outof WalletQuestionsTravelAlertMembersaid "thankyou" andmeant itOfferedEarlyPayPayoffRequestCaller says"I got a callfrom thisnumber"Leftmember avoicemailHelpeda co-workerWrongnumber"are youinOshkosh"OrderChecks5 callswith 0holdsChangeaccounttypeRemoved7 badaddressflagsRespondedto 9 SFcases (non-task day)AreaCodestarts with7MobileWallet(use MCConnect)Posted a"bucketfiller"ClosemembershipUse theword"spectacular"during a callBalanceCheckSpokewith 8malecallersPost anappropriatejokeHelpedmember setup alerts inOLBYou haveto transferto anotherdepartmentMailStatement(s)Caller'slast namestarts withSloggedevery call1 dayProcessed10 RDCchecks (non-task day)LostDCCCPaymentConfirmSpellingof LastnameLoanPaymentStreetnamestarts withTSpoke to 5membersfromChicagoCaller'sfirst namestarts withCCloseaccountStopPaymentSubmittederrorcorrectionformSpokewith 7businessmembersBill Payquestionmembercan't loginto OLBVerified12addressesCall aboutContinentalFinanceCCused Outof WalletQuestionsTravelAlertMembersaid "thankyou" andmeant itOfferedEarlyPayPayoffRequestCaller says"I got a callfrom thisnumber"Leftmember avoicemailHelpeda co-workerWrongnumber"are youinOshkosh"OrderChecks5 callswith 0holdsChangeaccounttypeRemoved7 badaddressflagsRespondedto 9 SFcases (non-task day)AreaCodestarts with7MobileWallet(use MCConnect)Posted a"bucketfiller"ClosemembershipUse theword"spectacular"during a callBalanceCheck

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke with 8 male callers
  2. Post an appropriate joke
  3. Helped member set up alerts in OLB
  4. You have to transfer to another department
  5. Mail Statement(s)
  6. Caller's last name starts with S
  7. logged every call 1 day
  8. Processed 10 RDC checks (non-task day)
  9. Lost DC
  10. CC Payment
  11. Confirm Spelling of Last name
  12. Loan Payment
  13. Street name starts with T
  14. Spoke to 5 members from Chicago
  15. Caller's first name starts with C
  16. Close account
  17. Stop Payment
  18. Submitted error correction form
  19. Spoke with 7 business members
  20. Bill Pay question
  21. member can't log into OLB
  22. Verified 12 addresses
  23. Call about Continental Finance CC
  24. used Out of Wallet Questions
  25. Travel Alert
  26. Member said "thank you" and meant it
  27. Offered Early Pay
  28. Payoff Request
  29. Caller says "I got a call from this number"
  30. Left member a voicemail
  31. Helped a co-worker
  32. Wrong number
  33. "are you in Oshkosh"
  34. Order Checks
  35. 5 calls with 0 holds
  36. Change account type
  37. Removed 7 bad address flags
  38. Responded to 9 SF cases (non-task day)
  39. Area Code starts with 7
  40. Mobile Wallet (use MC Connect)
  41. Posted a "bucket filler"
  42. Close membership
  43. Use the word "spectacular" during a call
  44. Balance Check