5 callswith 0holdsVerified12addressesSpokewith 8malecallersCaller says"I got a callfrom thisnumber"MailStatement(s)AreaCodestarts with7WrongnumberCaller'slast namestarts withSRemoved7 badaddressflagsBalanceCheckCall aboutContinentalFinanceCCHelpedmember setup alerts inOLBSpoke to 5membersfromChicagomembercan't loginto OLBLeftmember avoicemailYou haveto transferto anotherdepartmentChangeaccounttypePosted a"bucketfiller"used Outof WalletQuestionsLostDCRespondedto 9 SFcases (non-task day)Bill PayquestionUse theword"spectacular"during a callMobileWallet(use MCConnect)ConfirmSpellingof LastnameSubmittederrorcorrectionformClosemembershipPost anappropriatejokeTravelAlertSpokewith 7businessmembersloggedevery call1 dayCaller'sfirst namestarts withCProcessed10 RDCchecks (non-task day)OrderChecksCloseaccountStreetnamestarts withTHelpeda co-worker"are youinOshkosh"CCPaymentLoanPaymentMembersaid "thankyou" andmeant itStopPaymentPayoffRequestOfferedEarlyPay5 callswith 0holdsVerified12addressesSpokewith 8malecallersCaller says"I got a callfrom thisnumber"MailStatement(s)AreaCodestarts with7WrongnumberCaller'slast namestarts withSRemoved7 badaddressflagsBalanceCheckCall aboutContinentalFinanceCCHelpedmember setup alerts inOLBSpoke to 5membersfromChicagomembercan't loginto OLBLeftmember avoicemailYou haveto transferto anotherdepartmentChangeaccounttypePosted a"bucketfiller"used Outof WalletQuestionsLostDCRespondedto 9 SFcases (non-task day)Bill PayquestionUse theword"spectacular"during a callMobileWallet(use MCConnect)ConfirmSpellingof LastnameSubmittederrorcorrectionformClosemembershipPost anappropriatejokeTravelAlertSpokewith 7businessmembersloggedevery call1 dayCaller'sfirst namestarts withCProcessed10 RDCchecks (non-task day)OrderChecksCloseaccountStreetnamestarts withTHelpeda co-worker"are youinOshkosh"CCPaymentLoanPaymentMembersaid "thankyou" andmeant itStopPaymentPayoffRequestOfferedEarlyPay

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 calls with 0 holds
  2. Verified 12 addresses
  3. Spoke with 8 male callers
  4. Caller says "I got a call from this number"
  5. Mail Statement(s)
  6. Area Code starts with 7
  7. Wrong number
  8. Caller's last name starts with S
  9. Removed 7 bad address flags
  10. Balance Check
  11. Call about Continental Finance CC
  12. Helped member set up alerts in OLB
  13. Spoke to 5 members from Chicago
  14. member can't log into OLB
  15. Left member a voicemail
  16. You have to transfer to another department
  17. Change account type
  18. Posted a "bucket filler"
  19. used Out of Wallet Questions
  20. Lost DC
  21. Responded to 9 SF cases (non-task day)
  22. Bill Pay question
  23. Use the word "spectacular" during a call
  24. Mobile Wallet (use MC Connect)
  25. Confirm Spelling of Last name
  26. Submitted error correction form
  27. Close membership
  28. Post an appropriate joke
  29. Travel Alert
  30. Spoke with 7 business members
  31. logged every call 1 day
  32. Caller's first name starts with C
  33. Processed 10 RDC checks (non-task day)
  34. Order Checks
  35. Close account
  36. Street name starts with T
  37. Helped a co-worker
  38. "are you in Oshkosh"
  39. CC Payment
  40. Loan Payment
  41. Member said "thank you" and meant it
  42. Stop Payment
  43. Payoff Request
  44. Offered Early Pay