OrderChecksCCPaymentLeftmember avoicemailBill PayquestionCaller says"I got a callfrom thisnumber"Spokewith 8malecallersWrongnumberStopPaymentSpokewith 7businessmembersSpoke to 5membersfromChicagoSubmittederrorcorrectionformConfirmSpellingof Lastname5 callswith 0holdsOfferedEarlyPayAreaCodestarts with7Helpeda co-workerTravelAlertMailStatement(s)Caller'sfirst namestarts withCmembercan't loginto OLBRemoved7 badaddressflagsCloseaccountloggedevery call1 dayPost anappropriatejokeCaller'slast namestarts withSLostDCStreetnamestarts withTPayoffRequestCall aboutContinentalFinanceCC"are youinOshkosh"MobileWallet(use MCConnect)BalanceCheckRespondedto 9 SFcases (non-task day)Verified12addressesMembersaid "thankyou" andmeant itLoanPaymentYou haveto transferto anotherdepartmentProcessed10 RDCchecks (non-task day)Posted a"bucketfiller"used Outof WalletQuestionsChangeaccounttypeClosemembershipHelpedmember setup alerts inOLBUse theword"spectacular"during a callOrderChecksCCPaymentLeftmember avoicemailBill PayquestionCaller says"I got a callfrom thisnumber"Spokewith 8malecallersWrongnumberStopPaymentSpokewith 7businessmembersSpoke to 5membersfromChicagoSubmittederrorcorrectionformConfirmSpellingof Lastname5 callswith 0holdsOfferedEarlyPayAreaCodestarts with7Helpeda co-workerTravelAlertMailStatement(s)Caller'sfirst namestarts withCmembercan't loginto OLBRemoved7 badaddressflagsCloseaccountloggedevery call1 dayPost anappropriatejokeCaller'slast namestarts withSLostDCStreetnamestarts withTPayoffRequestCall aboutContinentalFinanceCC"are youinOshkosh"MobileWallet(use MCConnect)BalanceCheckRespondedto 9 SFcases (non-task day)Verified12addressesMembersaid "thankyou" andmeant itLoanPaymentYou haveto transferto anotherdepartmentProcessed10 RDCchecks (non-task day)Posted a"bucketfiller"used Outof WalletQuestionsChangeaccounttypeClosemembershipHelpedmember setup alerts inOLBUse theword"spectacular"during a call

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Order Checks
  2. CC Payment
  3. Left member a voicemail
  4. Bill Pay question
  5. Caller says "I got a call from this number"
  6. Spoke with 8 male callers
  7. Wrong number
  8. Stop Payment
  9. Spoke with 7 business members
  10. Spoke to 5 members from Chicago
  11. Submitted error correction form
  12. Confirm Spelling of Last name
  13. 5 calls with 0 holds
  14. Offered Early Pay
  15. Area Code starts with 7
  16. Helped a co-worker
  17. Travel Alert
  18. Mail Statement(s)
  19. Caller's first name starts with C
  20. member can't log into OLB
  21. Removed 7 bad address flags
  22. Close account
  23. logged every call 1 day
  24. Post an appropriate joke
  25. Caller's last name starts with S
  26. Lost DC
  27. Street name starts with T
  28. Payoff Request
  29. Call about Continental Finance CC
  30. "are you in Oshkosh"
  31. Mobile Wallet (use MC Connect)
  32. Balance Check
  33. Responded to 9 SF cases (non-task day)
  34. Verified 12 addresses
  35. Member said "thank you" and meant it
  36. Loan Payment
  37. You have to transfer to another department
  38. Processed 10 RDC checks (non-task day)
  39. Posted a "bucket filler"
  40. used Out of Wallet Questions
  41. Change account type
  42. Close membership
  43. Helped member set up alerts in OLB
  44. Use the word "spectacular" during a call