MailStatement(s)WrongnumberSpoke to 5membersfromChicagoBalanceCheckProcessed10 RDCchecks (non-task day)Helpedmember setup alerts inOLBStreetnamestarts withTCall aboutContinentalFinanceCCRespondedto 9 SFcases (non-task day)PayoffRequestSpokewith 8malecallersChangeaccounttypeUse theword"spectacular"during a callLostDCOrderChecksSpokewith 7businessmembersLeftmember avoicemailClosemembershipCaller says"I got a callfrom thisnumber"Membersaid "thankyou" andmeant itused Outof WalletQuestionsSubmittederrorcorrectionform"are youinOshkosh"StopPaymentloggedevery call1 dayCloseaccountTravelAlertLoanPaymentConfirmSpellingof LastnameCaller'sfirst namestarts withCCaller'slast namestarts withSHelpeda co-workermembercan't loginto OLBRemoved7 badaddressflagsAreaCodestarts with7Post anappropriatejokeOfferedEarlyPayBill PayquestionVerified12addressesYou haveto transferto anotherdepartmentCCPaymentMobileWallet(use MCConnect)Posted a"bucketfiller"5 callswith 0holdsMailStatement(s)WrongnumberSpoke to 5membersfromChicagoBalanceCheckProcessed10 RDCchecks (non-task day)Helpedmember setup alerts inOLBStreetnamestarts withTCall aboutContinentalFinanceCCRespondedto 9 SFcases (non-task day)PayoffRequestSpokewith 8malecallersChangeaccounttypeUse theword"spectacular"during a callLostDCOrderChecksSpokewith 7businessmembersLeftmember avoicemailClosemembershipCaller says"I got a callfrom thisnumber"Membersaid "thankyou" andmeant itused Outof WalletQuestionsSubmittederrorcorrectionform"are youinOshkosh"StopPaymentloggedevery call1 dayCloseaccountTravelAlertLoanPaymentConfirmSpellingof LastnameCaller'sfirst namestarts withCCaller'slast namestarts withSHelpeda co-workermembercan't loginto OLBRemoved7 badaddressflagsAreaCodestarts with7Post anappropriatejokeOfferedEarlyPayBill PayquestionVerified12addressesYou haveto transferto anotherdepartmentCCPaymentMobileWallet(use MCConnect)Posted a"bucketfiller"5 callswith 0holds

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mail Statement(s)
  2. Wrong number
  3. Spoke to 5 members from Chicago
  4. Balance Check
  5. Processed 10 RDC checks (non-task day)
  6. Helped member set up alerts in OLB
  7. Street name starts with T
  8. Call about Continental Finance CC
  9. Responded to 9 SF cases (non-task day)
  10. Payoff Request
  11. Spoke with 8 male callers
  12. Change account type
  13. Use the word "spectacular" during a call
  14. Lost DC
  15. Order Checks
  16. Spoke with 7 business members
  17. Left member a voicemail
  18. Close membership
  19. Caller says "I got a call from this number"
  20. Member said "thank you" and meant it
  21. used Out of Wallet Questions
  22. Submitted error correction form
  23. "are you in Oshkosh"
  24. Stop Payment
  25. logged every call 1 day
  26. Close account
  27. Travel Alert
  28. Loan Payment
  29. Confirm Spelling of Last name
  30. Caller's first name starts with C
  31. Caller's last name starts with S
  32. Helped a co-worker
  33. member can't log into OLB
  34. Removed 7 bad address flags
  35. Area Code starts with 7
  36. Post an appropriate joke
  37. Offered Early Pay
  38. Bill Pay question
  39. Verified 12 addresses
  40. You have to transfer to another department
  41. CC Payment
  42. Mobile Wallet (use MC Connect)
  43. Posted a "bucket filler"
  44. 5 calls with 0 holds