PayoffRequestLeftmember avoicemailRemoved7 badaddressflagsCloseaccountHelpedmember setup alerts inOLBSpokewith 8malecallersYou haveto transferto anotherdepartmentCCPaymentSpoke to 5membersfromChicagoPost anappropriatejokeOrderChecksVerified12addresses5 callswith 0holdsBill PayquestionCaller'sfirst namestarts withCHelpeda co-workerCaller'slast namestarts withSSpokewith 7businessmembersLoanPaymentmembercan't loginto OLBProcessed10 RDCchecks (non-task day)BalanceCheckMobileWallet(use MCConnect)WrongnumberMembersaid "thankyou" andmeant itClosemembershipTravelAlertUse theword"spectacular"during a callCaller says"I got a callfrom thisnumber"Posted a"bucketfiller"AreaCodestarts with7MailStatement(s)loggedevery call1 dayLostDCOfferedEarlyPayStreetnamestarts withTRespondedto 9 SFcases (non-task day)ConfirmSpellingof LastnameSubmittederrorcorrectionform"are youinOshkosh"StopPaymentCall aboutContinentalFinanceCCChangeaccounttypeused Outof WalletQuestionsPayoffRequestLeftmember avoicemailRemoved7 badaddressflagsCloseaccountHelpedmember setup alerts inOLBSpokewith 8malecallersYou haveto transferto anotherdepartmentCCPaymentSpoke to 5membersfromChicagoPost anappropriatejokeOrderChecksVerified12addresses5 callswith 0holdsBill PayquestionCaller'sfirst namestarts withCHelpeda co-workerCaller'slast namestarts withSSpokewith 7businessmembersLoanPaymentmembercan't loginto OLBProcessed10 RDCchecks (non-task day)BalanceCheckMobileWallet(use MCConnect)WrongnumberMembersaid "thankyou" andmeant itClosemembershipTravelAlertUse theword"spectacular"during a callCaller says"I got a callfrom thisnumber"Posted a"bucketfiller"AreaCodestarts with7MailStatement(s)loggedevery call1 dayLostDCOfferedEarlyPayStreetnamestarts withTRespondedto 9 SFcases (non-task day)ConfirmSpellingof LastnameSubmittederrorcorrectionform"are youinOshkosh"StopPaymentCall aboutContinentalFinanceCCChangeaccounttypeused Outof WalletQuestions

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payoff Request
  2. Left member a voicemail
  3. Removed 7 bad address flags
  4. Close account
  5. Helped member set up alerts in OLB
  6. Spoke with 8 male callers
  7. You have to transfer to another department
  8. CC Payment
  9. Spoke to 5 members from Chicago
  10. Post an appropriate joke
  11. Order Checks
  12. Verified 12 addresses
  13. 5 calls with 0 holds
  14. Bill Pay question
  15. Caller's first name starts with C
  16. Helped a co-worker
  17. Caller's last name starts with S
  18. Spoke with 7 business members
  19. Loan Payment
  20. member can't log into OLB
  21. Processed 10 RDC checks (non-task day)
  22. Balance Check
  23. Mobile Wallet (use MC Connect)
  24. Wrong number
  25. Member said "thank you" and meant it
  26. Close membership
  27. Travel Alert
  28. Use the word "spectacular" during a call
  29. Caller says "I got a call from this number"
  30. Posted a "bucket filler"
  31. Area Code starts with 7
  32. Mail Statement(s)
  33. logged every call 1 day
  34. Lost DC
  35. Offered Early Pay
  36. Street name starts with T
  37. Responded to 9 SF cases (non-task day)
  38. Confirm Spelling of Last name
  39. Submitted error correction form
  40. "are you in Oshkosh"
  41. Stop Payment
  42. Call about Continental Finance CC
  43. Change account type
  44. used Out of Wallet Questions