Post anappropriatejokeBill Payquestionloggedevery call1 dayLeftmember avoicemail5 callswith 0holdsRemoved7 badaddressflagsBalanceCheckYou haveto transferto anotherdepartmentLoanPaymentOrderChecksSpokewith 7businessmembersMembersaid "thankyou" andmeant itMobileWallet(use MCConnect)Spoke to 5membersfromChicagoRespondedto 9 SFcases (non-task day)Use theword"spectacular"during a callStopPaymentPayoffRequestAreaCodestarts with7Caller'slast namestarts withSSpokewith 8malecallersWrongnumberTravelAlertClosemembershipChangeaccounttypeCall aboutContinentalFinanceCCConfirmSpellingof LastnameCaller says"I got a callfrom thisnumber"Posted a"bucketfiller"Submittederrorcorrectionformused Outof WalletQuestionsMailStatement(s)OfferedEarlyPayCloseaccountHelpedmember setup alerts inOLBVerified12addressesStreetnamestarts withTLostDC"are youinOshkosh"membercan't loginto OLBHelpeda co-workerProcessed10 RDCchecks (non-task day)CCPaymentCaller'sfirst namestarts withCPost anappropriatejokeBill Payquestionloggedevery call1 dayLeftmember avoicemail5 callswith 0holdsRemoved7 badaddressflagsBalanceCheckYou haveto transferto anotherdepartmentLoanPaymentOrderChecksSpokewith 7businessmembersMembersaid "thankyou" andmeant itMobileWallet(use MCConnect)Spoke to 5membersfromChicagoRespondedto 9 SFcases (non-task day)Use theword"spectacular"during a callStopPaymentPayoffRequestAreaCodestarts with7Caller'slast namestarts withSSpokewith 8malecallersWrongnumberTravelAlertClosemembershipChangeaccounttypeCall aboutContinentalFinanceCCConfirmSpellingof LastnameCaller says"I got a callfrom thisnumber"Posted a"bucketfiller"Submittederrorcorrectionformused Outof WalletQuestionsMailStatement(s)OfferedEarlyPayCloseaccountHelpedmember setup alerts inOLBVerified12addressesStreetnamestarts withTLostDC"are youinOshkosh"membercan't loginto OLBHelpeda co-workerProcessed10 RDCchecks (non-task day)CCPaymentCaller'sfirst namestarts withC

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post an appropriate joke
  2. Bill Pay question
  3. logged every call 1 day
  4. Left member a voicemail
  5. 5 calls with 0 holds
  6. Removed 7 bad address flags
  7. Balance Check
  8. You have to transfer to another department
  9. Loan Payment
  10. Order Checks
  11. Spoke with 7 business members
  12. Member said "thank you" and meant it
  13. Mobile Wallet (use MC Connect)
  14. Spoke to 5 members from Chicago
  15. Responded to 9 SF cases (non-task day)
  16. Use the word "spectacular" during a call
  17. Stop Payment
  18. Payoff Request
  19. Area Code starts with 7
  20. Caller's last name starts with S
  21. Spoke with 8 male callers
  22. Wrong number
  23. Travel Alert
  24. Close membership
  25. Change account type
  26. Call about Continental Finance CC
  27. Confirm Spelling of Last name
  28. Caller says "I got a call from this number"
  29. Posted a "bucket filler"
  30. Submitted error correction form
  31. used Out of Wallet Questions
  32. Mail Statement(s)
  33. Offered Early Pay
  34. Close account
  35. Helped member set up alerts in OLB
  36. Verified 12 addresses
  37. Street name starts with T
  38. Lost DC
  39. "are you in Oshkosh"
  40. member can't log into OLB
  41. Helped a co-worker
  42. Processed 10 RDC checks (non-task day)
  43. CC Payment
  44. Caller's first name starts with C