CSR

CSR Bingo Card
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This bingo card has a free space and 29 words: caught a mistake before client left hospital., Owner calls about medication. Was able to explain dose, and reason it was prescribed., discussed importance of spay / neuter., triaged over the phone., End of the day still have your pen!, Sold adaptil or feliway, discussed flea and tick prevention., Forward booking., Fleas, organized something up front., New patient, late to appointment no records., No call no show, discussed surgical procedure protocol and what it includes., I can't hear you., Client pays in cash., Able to identify 3 medical abbreviations., "I read online.", discussed importance of vaccinations, The talkative client, Sold 6 pk of simparica trio., All appointments confirmed., Owner comes in with pet, but pet is not on schedule., angry client resolution, Referred pet to emergency., Natasha has a stress-free no issue week., card declines, Client review mentions your name., discussed flea life cycle. and discussed zoonotic disease..

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