CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. New patient, late to appointment no records.
2. Sold adaptil or feliway
3. Referred pet to emergency.
4. Client review mentions your name.
5. Fleas
6. card declines
7. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
8. Client pays in cash.
9. End of the day still have your pen!
10. discussed surgical procedure protocol and what it includes.
11. All appointments confirmed.
12. angry client resolution
13. discussed importance of vaccinations
14. I can't hear you.
15. The talkative client
16. Owner comes in with pet, but pet is not on schedule.
17. discussed zoonotic disease.
18. discussed importance of spay / neuter.
19. No call no show
20. "I read online."
21. triaged over the phone.
22. Able to identify 3 medical abbreviations.
23. Sold 6 pk of simparica trio.
24. caught a mistake before client left hospital.
25. organized something up front.
26. Forward booking.
27. discussed flea life cycle.
28. discussed flea and tick prevention.
29. Natasha has a stress-free no issue week.