Able toidentify 3medicalabbreviations.New patient,late toappointmentno records.discussedflea andtickprevention.Allappointmentsconfirmed."I readonline."organizedsomethingup front.FleasSoldadaptil orfeliwayThetalkativeclienttriagedover thephone.discussedsurgicalprocedureprotocol andwhat itincludes.I can'thearyou.caught amistakebefore clientleft hospital.Referredpet toemergency.discussedimportanceof spay /neuter.No callnoshowSold 6 pkofsimparicatrio.carddeclinesNatasha hasa stress-freeno issueweek.End of theday stillhave yourpen!discussedimportanceofvaccinationsClientreviewmentionsyour name.angryclientresolutiondiscussedflea lifecycle.Forwardbooking.Ownercomes inwith pet, butpet is not onschedule.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.discussedzoonoticdisease.Clientpays incash.Able toidentify 3medicalabbreviations.New patient,late toappointmentno records.discussedflea andtickprevention.Allappointmentsconfirmed."I readonline."organizedsomethingup front.FleasSoldadaptil orfeliwayThetalkativeclienttriagedover thephone.discussedsurgicalprocedureprotocol andwhat itincludes.I can'thearyou.caught amistakebefore clientleft hospital.Referredpet toemergency.discussedimportanceof spay /neuter.No callnoshowSold 6 pkofsimparicatrio.carddeclinesNatasha hasa stress-freeno issueweek.End of theday stillhave yourpen!discussedimportanceofvaccinationsClientreviewmentionsyour name.angryclientresolutiondiscussedflea lifecycle.Forwardbooking.Ownercomes inwith pet, butpet is not onschedule.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.discussedzoonoticdisease.Clientpays incash.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Able to identify 3 medical abbreviations.
  2. New patient, late to appointment no records.
  3. discussed flea and tick prevention.
  4. All appointments confirmed.
  5. "I read online."
  6. organized something up front.
  7. Fleas
  8. Sold adaptil or feliway
  9. The talkative client
  10. triaged over the phone.
  11. discussed surgical procedure protocol and what it includes.
  12. I can't hear you.
  13. caught a mistake before client left hospital.
  14. Referred pet to emergency.
  15. discussed importance of spay / neuter.
  16. No call no show
  17. Sold 6 pk of simparica trio.
  18. card declines
  19. Natasha has a stress-free no issue week.
  20. End of the day still have your pen!
  21. discussed importance of vaccinations
  22. Client review mentions your name.
  23. angry client resolution
  24. discussed flea life cycle.
  25. Forward booking.
  26. Owner comes in with pet, but pet is not on schedule.
  27. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  28. discussed zoonotic disease.
  29. Client pays in cash.