Referredpet toemergency.End of theday stillhave yourpen!Soldadaptil orfeliway"I readonline."discussedzoonoticdisease.discussedimportanceof spay /neuter.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.discussedsurgicalprocedureprotocol andwhat itincludes.Able toidentify 3medicalabbreviations.angryclientresolutionAllappointmentsconfirmed.Fleasorganizedsomethingup front.discussedflea andtickprevention.triagedover thephone.I can'thearyou.Forwardbooking.Sold 6 pkofsimparicatrio.discussedimportanceofvaccinationsNew patient,late toappointmentno records.No callnoshowdiscussedflea lifecycle.Ownercomes inwith pet, butpet is not onschedule.ThetalkativeclientClientreviewmentionsyour name.caught amistakebefore clientleft hospital.Natasha hasa stress-freeno issueweek.carddeclinesClientpays incash.Referredpet toemergency.End of theday stillhave yourpen!Soldadaptil orfeliway"I readonline."discussedzoonoticdisease.discussedimportanceof spay /neuter.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.discussedsurgicalprocedureprotocol andwhat itincludes.Able toidentify 3medicalabbreviations.angryclientresolutionAllappointmentsconfirmed.Fleasorganizedsomethingup front.discussedflea andtickprevention.triagedover thephone.I can'thearyou.Forwardbooking.Sold 6 pkofsimparicatrio.discussedimportanceofvaccinationsNew patient,late toappointmentno records.No callnoshowdiscussedflea lifecycle.Ownercomes inwith pet, butpet is not onschedule.ThetalkativeclientClientreviewmentionsyour name.caught amistakebefore clientleft hospital.Natasha hasa stress-freeno issueweek.carddeclinesClientpays incash.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred pet to emergency.
  2. End of the day still have your pen!
  3. Sold adaptil or feliway
  4. "I read online."
  5. discussed zoonotic disease.
  6. discussed importance of spay / neuter.
  7. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  8. discussed surgical procedure protocol and what it includes.
  9. Able to identify 3 medical abbreviations.
  10. angry client resolution
  11. All appointments confirmed.
  12. Fleas
  13. organized something up front.
  14. discussed flea and tick prevention.
  15. triaged over the phone.
  16. I can't hear you.
  17. Forward booking.
  18. Sold 6 pk of simparica trio.
  19. discussed importance of vaccinations
  20. New patient, late to appointment no records.
  21. No call no show
  22. discussed flea life cycle.
  23. Owner comes in with pet, but pet is not on schedule.
  24. The talkative client
  25. Client review mentions your name.
  26. caught a mistake before client left hospital.
  27. Natasha has a stress-free no issue week.
  28. card declines
  29. Client pays in cash.