discussedflea andtickprevention.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.Referredpet toemergency.Clientreviewmentionsyour name.caught amistakebefore clientleft hospital.Ownercomes inwith pet, butpet is not onschedule.discussedsurgicalprocedureprotocol andwhat itincludes.Natasha hasa stress-freeno issueweek.Sold 6 pkofsimparicatrio.organizedsomethingup front.Able toidentify 3medicalabbreviations.End of theday stillhave yourpen!discussedflea lifecycle.discussedzoonoticdisease.triagedover thephone.Clientpays incash.Allappointmentsconfirmed.carddeclinesdiscussedimportanceofvaccinations"I readonline."New patient,late toappointmentno records.No callnoshowForwardbooking.discussedimportanceof spay /neuter.angryclientresolutionSoldadaptil orfeliwayFleasI can'thearyou.Thetalkativeclientdiscussedflea andtickprevention.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.Referredpet toemergency.Clientreviewmentionsyour name.caught amistakebefore clientleft hospital.Ownercomes inwith pet, butpet is not onschedule.discussedsurgicalprocedureprotocol andwhat itincludes.Natasha hasa stress-freeno issueweek.Sold 6 pkofsimparicatrio.organizedsomethingup front.Able toidentify 3medicalabbreviations.End of theday stillhave yourpen!discussedflea lifecycle.discussedzoonoticdisease.triagedover thephone.Clientpays incash.Allappointmentsconfirmed.carddeclinesdiscussedimportanceofvaccinations"I readonline."New patient,late toappointmentno records.No callnoshowForwardbooking.discussedimportanceof spay /neuter.angryclientresolutionSoldadaptil orfeliwayFleasI can'thearyou.Thetalkativeclient

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. discussed flea and tick prevention.
  2. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  3. Referred pet to emergency.
  4. Client review mentions your name.
  5. caught a mistake before client left hospital.
  6. Owner comes in with pet, but pet is not on schedule.
  7. discussed surgical procedure protocol and what it includes.
  8. Natasha has a stress-free no issue week.
  9. Sold 6 pk of simparica trio.
  10. organized something up front.
  11. Able to identify 3 medical abbreviations.
  12. End of the day still have your pen!
  13. discussed flea life cycle.
  14. discussed zoonotic disease.
  15. triaged over the phone.
  16. Client pays in cash.
  17. All appointments confirmed.
  18. card declines
  19. discussed importance of vaccinations
  20. "I read online."
  21. New patient, late to appointment no records.
  22. No call no show
  23. Forward booking.
  24. discussed importance of spay / neuter.
  25. angry client resolution
  26. Sold adaptil or feliway
  27. Fleas
  28. I can't hear you.
  29. The talkative client