Allappointmentsconfirmed.triagedover thephone.Thetalkativeclientangryclientresolution"I readonline."discussedflea andtickprevention.discussedflea lifecycle.discussedzoonoticdisease.Ownercomes inwith pet, butpet is not onschedule.Sold 6 pkofsimparicatrio.FleasNatasha hasa stress-freeno issueweek.I can'thearyou.End of theday stillhave yourpen!carddeclinesdiscussedimportanceofvaccinationsAble toidentify 3medicalabbreviations.Soldadaptil orfeliwayorganizedsomethingup front.caught amistakebefore clientleft hospital.New patient,late toappointmentno records.discussedimportanceof spay /neuter.Clientreviewmentionsyour name.Clientpays incash.No callnoshowForwardbooking.Referredpet toemergency.discussedsurgicalprocedureprotocol andwhat itincludes.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.Allappointmentsconfirmed.triagedover thephone.Thetalkativeclientangryclientresolution"I readonline."discussedflea andtickprevention.discussedflea lifecycle.discussedzoonoticdisease.Ownercomes inwith pet, butpet is not onschedule.Sold 6 pkofsimparicatrio.FleasNatasha hasa stress-freeno issueweek.I can'thearyou.End of theday stillhave yourpen!carddeclinesdiscussedimportanceofvaccinationsAble toidentify 3medicalabbreviations.Soldadaptil orfeliwayorganizedsomethingup front.caught amistakebefore clientleft hospital.New patient,late toappointmentno records.discussedimportanceof spay /neuter.Clientreviewmentionsyour name.Clientpays incash.No callnoshowForwardbooking.Referredpet toemergency.discussedsurgicalprocedureprotocol andwhat itincludes.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. All appointments confirmed.
  2. triaged over the phone.
  3. The talkative client
  4. angry client resolution
  5. "I read online."
  6. discussed flea and tick prevention.
  7. discussed flea life cycle.
  8. discussed zoonotic disease.
  9. Owner comes in with pet, but pet is not on schedule.
  10. Sold 6 pk of simparica trio.
  11. Fleas
  12. Natasha has a stress-free no issue week.
  13. I can't hear you.
  14. End of the day still have your pen!
  15. card declines
  16. discussed importance of vaccinations
  17. Able to identify 3 medical abbreviations.
  18. Sold adaptil or feliway
  19. organized something up front.
  20. caught a mistake before client left hospital.
  21. New patient, late to appointment no records.
  22. discussed importance of spay / neuter.
  23. Client review mentions your name.
  24. Client pays in cash.
  25. No call no show
  26. Forward booking.
  27. Referred pet to emergency.
  28. discussed surgical procedure protocol and what it includes.
  29. Owner calls about medication. Was able to explain dose, and reason it was prescribed.