New patient,late toappointmentno records.Allappointmentsconfirmed.Able toidentify 3medicalabbreviations.triagedover thephone.organizedsomethingup front.discussedzoonoticdisease.Clientreviewmentionsyour name.discussedsurgicalprocedureprotocol andwhat itincludes.Ownercomes inwith pet, butpet is not onschedule.No callnoshowSold 6 pkofsimparicatrio.caught amistakebefore clientleft hospital.carddeclinesI can'thearyou.Thetalkativeclient"I readonline."discussedimportanceofvaccinationsEnd of theday stillhave yourpen!FleasReferredpet toemergency.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.angryclientresolutionSoldadaptil orfeliwaydiscussedimportanceof spay /neuter.Forwardbooking.Natasha hasa stress-freeno issueweek.discussedflea andtickprevention.discussedflea lifecycle.Clientpays incash.New patient,late toappointmentno records.Allappointmentsconfirmed.Able toidentify 3medicalabbreviations.triagedover thephone.organizedsomethingup front.discussedzoonoticdisease.Clientreviewmentionsyour name.discussedsurgicalprocedureprotocol andwhat itincludes.Ownercomes inwith pet, butpet is not onschedule.No callnoshowSold 6 pkofsimparicatrio.caught amistakebefore clientleft hospital.carddeclinesI can'thearyou.Thetalkativeclient"I readonline."discussedimportanceofvaccinationsEnd of theday stillhave yourpen!FleasReferredpet toemergency.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.angryclientresolutionSoldadaptil orfeliwaydiscussedimportanceof spay /neuter.Forwardbooking.Natasha hasa stress-freeno issueweek.discussedflea andtickprevention.discussedflea lifecycle.Clientpays incash.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New patient, late to appointment no records.
  2. All appointments confirmed.
  3. Able to identify 3 medical abbreviations.
  4. triaged over the phone.
  5. organized something up front.
  6. discussed zoonotic disease.
  7. Client review mentions your name.
  8. discussed surgical procedure protocol and what it includes.
  9. Owner comes in with pet, but pet is not on schedule.
  10. No call no show
  11. Sold 6 pk of simparica trio.
  12. caught a mistake before client left hospital.
  13. card declines
  14. I can't hear you.
  15. The talkative client
  16. "I read online."
  17. discussed importance of vaccinations
  18. End of the day still have your pen!
  19. Fleas
  20. Referred pet to emergency.
  21. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  22. angry client resolution
  23. Sold adaptil or feliway
  24. discussed importance of spay / neuter.
  25. Forward booking.
  26. Natasha has a stress-free no issue week.
  27. discussed flea and tick prevention.
  28. discussed flea life cycle.
  29. Client pays in cash.