Referredpet toemergency.Forwardbooking.discussedimportanceof spay /neuter.FleasOwnercomes inwith pet, butpet is not onschedule.Sold 6 pkofsimparicatrio.caught amistakebefore clientleft hospital.Clientpays incash.discussedsurgicalprocedureprotocol andwhat itincludes.Allappointmentsconfirmed.discussedimportanceofvaccinationsNo callnoshowangryclientresolutionClientreviewmentionsyour name.ThetalkativeclientI can'thearyou."I readonline."carddeclinesdiscussedflea andtickprevention.organizedsomethingup front.New patient,late toappointmentno records.Soldadaptil orfeliwaydiscussedflea lifecycle.Able toidentify 3medicalabbreviations.discussedzoonoticdisease.Natasha hasa stress-freeno issueweek.triagedover thephone.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.End of theday stillhave yourpen!Referredpet toemergency.Forwardbooking.discussedimportanceof spay /neuter.FleasOwnercomes inwith pet, butpet is not onschedule.Sold 6 pkofsimparicatrio.caught amistakebefore clientleft hospital.Clientpays incash.discussedsurgicalprocedureprotocol andwhat itincludes.Allappointmentsconfirmed.discussedimportanceofvaccinationsNo callnoshowangryclientresolutionClientreviewmentionsyour name.ThetalkativeclientI can'thearyou."I readonline."carddeclinesdiscussedflea andtickprevention.organizedsomethingup front.New patient,late toappointmentno records.Soldadaptil orfeliwaydiscussedflea lifecycle.Able toidentify 3medicalabbreviations.discussedzoonoticdisease.Natasha hasa stress-freeno issueweek.triagedover thephone.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.End of theday stillhave yourpen!

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred pet to emergency.
  2. Forward booking.
  3. discussed importance of spay / neuter.
  4. Fleas
  5. Owner comes in with pet, but pet is not on schedule.
  6. Sold 6 pk of simparica trio.
  7. caught a mistake before client left hospital.
  8. Client pays in cash.
  9. discussed surgical procedure protocol and what it includes.
  10. All appointments confirmed.
  11. discussed importance of vaccinations
  12. No call no show
  13. angry client resolution
  14. Client review mentions your name.
  15. The talkative client
  16. I can't hear you.
  17. "I read online."
  18. card declines
  19. discussed flea and tick prevention.
  20. organized something up front.
  21. New patient, late to appointment no records.
  22. Sold adaptil or feliway
  23. discussed flea life cycle.
  24. Able to identify 3 medical abbreviations.
  25. discussed zoonotic disease.
  26. Natasha has a stress-free no issue week.
  27. triaged over the phone.
  28. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  29. End of the day still have your pen!