carddeclinesdiscussedflea andtickprevention.discussedzoonoticdisease.Sold 6 pkofsimparicatrio.discussedsurgicalprocedureprotocol andwhat itincludes.Clientpays incash.New patient,late toappointmentno records.ThetalkativeclientEnd of theday stillhave yourpen!Clientreviewmentionsyour name.caught amistakebefore clientleft hospital.Soldadaptil orfeliwayNo callnoshowI can'thearyou.Forwardbooking.Ownercomes inwith pet, butpet is not onschedule.Allappointmentsconfirmed.discussedflea lifecycle.Able toidentify 3medicalabbreviations.Natasha hasa stress-freeno issueweek.discussedimportanceofvaccinations"I readonline."triagedover thephone.Referredpet toemergency.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.angryclientresolutiondiscussedimportanceof spay /neuter.Fleasorganizedsomethingup front.carddeclinesdiscussedflea andtickprevention.discussedzoonoticdisease.Sold 6 pkofsimparicatrio.discussedsurgicalprocedureprotocol andwhat itincludes.Clientpays incash.New patient,late toappointmentno records.ThetalkativeclientEnd of theday stillhave yourpen!Clientreviewmentionsyour name.caught amistakebefore clientleft hospital.Soldadaptil orfeliwayNo callnoshowI can'thearyou.Forwardbooking.Ownercomes inwith pet, butpet is not onschedule.Allappointmentsconfirmed.discussedflea lifecycle.Able toidentify 3medicalabbreviations.Natasha hasa stress-freeno issueweek.discussedimportanceofvaccinations"I readonline."triagedover thephone.Referredpet toemergency.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.angryclientresolutiondiscussedimportanceof spay /neuter.Fleasorganizedsomethingup front.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. card declines
  2. discussed flea and tick prevention.
  3. discussed zoonotic disease.
  4. Sold 6 pk of simparica trio.
  5. discussed surgical procedure protocol and what it includes.
  6. Client pays in cash.
  7. New patient, late to appointment no records.
  8. The talkative client
  9. End of the day still have your pen!
  10. Client review mentions your name.
  11. caught a mistake before client left hospital.
  12. Sold adaptil or feliway
  13. No call no show
  14. I can't hear you.
  15. Forward booking.
  16. Owner comes in with pet, but pet is not on schedule.
  17. All appointments confirmed.
  18. discussed flea life cycle.
  19. Able to identify 3 medical abbreviations.
  20. Natasha has a stress-free no issue week.
  21. discussed importance of vaccinations
  22. "I read online."
  23. triaged over the phone.
  24. Referred pet to emergency.
  25. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  26. angry client resolution
  27. discussed importance of spay / neuter.
  28. Fleas
  29. organized something up front.