New patient,late toappointmentno records.No callnoshowSoldadaptil orfeliwayangryclientresolutiondiscussedflea lifecycle.Forwardbooking.caught amistakebefore clientleft hospital.Able toidentify 3medicalabbreviations.Sold 6 pkofsimparicatrio.FleascarddeclinesEnd of theday stillhave yourpen!Natasha hasa stress-freeno issueweek.discussedflea andtickprevention.discussedzoonoticdisease.I can'thearyou.triagedover thephone.discussedsurgicalprocedureprotocol andwhat itincludes."I readonline."Thetalkativeclientdiscussedimportanceof spay /neuter.Clientreviewmentionsyour name.Ownercomes inwith pet, butpet is not onschedule.Allappointmentsconfirmed.organizedsomethingup front.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.Clientpays incash.Referredpet toemergency.discussedimportanceofvaccinationsNew patient,late toappointmentno records.No callnoshowSoldadaptil orfeliwayangryclientresolutiondiscussedflea lifecycle.Forwardbooking.caught amistakebefore clientleft hospital.Able toidentify 3medicalabbreviations.Sold 6 pkofsimparicatrio.FleascarddeclinesEnd of theday stillhave yourpen!Natasha hasa stress-freeno issueweek.discussedflea andtickprevention.discussedzoonoticdisease.I can'thearyou.triagedover thephone.discussedsurgicalprocedureprotocol andwhat itincludes."I readonline."Thetalkativeclientdiscussedimportanceof spay /neuter.Clientreviewmentionsyour name.Ownercomes inwith pet, butpet is not onschedule.Allappointmentsconfirmed.organizedsomethingup front.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.Clientpays incash.Referredpet toemergency.discussedimportanceofvaccinations

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New patient, late to appointment no records.
  2. No call no show
  3. Sold adaptil or feliway
  4. angry client resolution
  5. discussed flea life cycle.
  6. Forward booking.
  7. caught a mistake before client left hospital.
  8. Able to identify 3 medical abbreviations.
  9. Sold 6 pk of simparica trio.
  10. Fleas
  11. card declines
  12. End of the day still have your pen!
  13. Natasha has a stress-free no issue week.
  14. discussed flea and tick prevention.
  15. discussed zoonotic disease.
  16. I can't hear you.
  17. triaged over the phone.
  18. discussed surgical procedure protocol and what it includes.
  19. "I read online."
  20. The talkative client
  21. discussed importance of spay / neuter.
  22. Client review mentions your name.
  23. Owner comes in with pet, but pet is not on schedule.
  24. All appointments confirmed.
  25. organized something up front.
  26. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  27. Client pays in cash.
  28. Referred pet to emergency.
  29. discussed importance of vaccinations