No callnoshowangryclientresolutionAllappointmentsconfirmed.I can'thearyou.Clientpays incash.discussedimportanceofvaccinationsdiscussedzoonoticdisease.Natasha hasa stress-freeno issueweek.New patient,late toappointmentno records.Fleasdiscussedflea andtickprevention.Sold 6 pkofsimparicatrio.Ownercomes inwith pet, butpet is not onschedule.carddeclinesdiscussedimportanceof spay /neuter.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.discussedflea lifecycle.Thetalkativeclientorganizedsomethingup front."I readonline."discussedsurgicalprocedureprotocol andwhat itincludes.Referredpet toemergency.End of theday stillhave yourpen!triagedover thephone.Soldadaptil orfeliwayClientreviewmentionsyour name.caught amistakebefore clientleft hospital.Able toidentify 3medicalabbreviations.Forwardbooking.No callnoshowangryclientresolutionAllappointmentsconfirmed.I can'thearyou.Clientpays incash.discussedimportanceofvaccinationsdiscussedzoonoticdisease.Natasha hasa stress-freeno issueweek.New patient,late toappointmentno records.Fleasdiscussedflea andtickprevention.Sold 6 pkofsimparicatrio.Ownercomes inwith pet, butpet is not onschedule.carddeclinesdiscussedimportanceof spay /neuter.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.discussedflea lifecycle.Thetalkativeclientorganizedsomethingup front."I readonline."discussedsurgicalprocedureprotocol andwhat itincludes.Referredpet toemergency.End of theday stillhave yourpen!triagedover thephone.Soldadaptil orfeliwayClientreviewmentionsyour name.caught amistakebefore clientleft hospital.Able toidentify 3medicalabbreviations.Forwardbooking.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No call no show
  2. angry client resolution
  3. All appointments confirmed.
  4. I can't hear you.
  5. Client pays in cash.
  6. discussed importance of vaccinations
  7. discussed zoonotic disease.
  8. Natasha has a stress-free no issue week.
  9. New patient, late to appointment no records.
  10. Fleas
  11. discussed flea and tick prevention.
  12. Sold 6 pk of simparica trio.
  13. Owner comes in with pet, but pet is not on schedule.
  14. card declines
  15. discussed importance of spay / neuter.
  16. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  17. discussed flea life cycle.
  18. The talkative client
  19. organized something up front.
  20. "I read online."
  21. discussed surgical procedure protocol and what it includes.
  22. Referred pet to emergency.
  23. End of the day still have your pen!
  24. triaged over the phone.
  25. Sold adaptil or feliway
  26. Client review mentions your name.
  27. caught a mistake before client left hospital.
  28. Able to identify 3 medical abbreviations.
  29. Forward booking.