Allappointmentsconfirmed.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.I can'thearyou.Fleasorganizedsomethingup front.Clientreviewmentionsyour name.Forwardbooking.Sold 6 pkofsimparicatrio.carddeclinesdiscussedimportanceofvaccinationsNatasha hasa stress-freeno issueweek.angryclientresolutiondiscussedsurgicalprocedureprotocol andwhat itincludes.discussedzoonoticdisease.No callnoshow"I readonline."Clientpays incash.discussedflea lifecycle.Ownercomes inwith pet, butpet is not onschedule.caught amistakebefore clientleft hospital.discussedflea andtickprevention.Referredpet toemergency.Thetalkativeclienttriagedover thephone.New patient,late toappointmentno records.Soldadaptil orfeliwayAble toidentify 3medicalabbreviations.End of theday stillhave yourpen!discussedimportanceof spay /neuter.Allappointmentsconfirmed.Owner callsabout medication.Was able toexplain dose, andreason it wasprescribed.I can'thearyou.Fleasorganizedsomethingup front.Clientreviewmentionsyour name.Forwardbooking.Sold 6 pkofsimparicatrio.carddeclinesdiscussedimportanceofvaccinationsNatasha hasa stress-freeno issueweek.angryclientresolutiondiscussedsurgicalprocedureprotocol andwhat itincludes.discussedzoonoticdisease.No callnoshow"I readonline."Clientpays incash.discussedflea lifecycle.Ownercomes inwith pet, butpet is not onschedule.caught amistakebefore clientleft hospital.discussedflea andtickprevention.Referredpet toemergency.Thetalkativeclienttriagedover thephone.New patient,late toappointmentno records.Soldadaptil orfeliwayAble toidentify 3medicalabbreviations.End of theday stillhave yourpen!discussedimportanceof spay /neuter.

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. All appointments confirmed.
  2. Owner calls about medication. Was able to explain dose, and reason it was prescribed.
  3. I can't hear you.
  4. Fleas
  5. organized something up front.
  6. Client review mentions your name.
  7. Forward booking.
  8. Sold 6 pk of simparica trio.
  9. card declines
  10. discussed importance of vaccinations
  11. Natasha has a stress-free no issue week.
  12. angry client resolution
  13. discussed surgical procedure protocol and what it includes.
  14. discussed zoonotic disease.
  15. No call no show
  16. "I read online."
  17. Client pays in cash.
  18. discussed flea life cycle.
  19. Owner comes in with pet, but pet is not on schedule.
  20. caught a mistake before client left hospital.
  21. discussed flea and tick prevention.
  22. Referred pet to emergency.
  23. The talkative client
  24. triaged over the phone.
  25. New patient, late to appointment no records.
  26. Sold adaptil or feliway
  27. Able to identify 3 medical abbreviations.
  28. End of the day still have your pen!
  29. discussed importance of spay / neuter.