This bingo card has a free space and 29 words: Case Snapshot, Omni-Channel, Transfers, Parent Case, Cloned Case, Following a case, Case status, New, Assigned, Working, Collaborate, Waiting on customer, Returned to support, Closed, Re-Opened, Case Comment, Draft, Case Heirarchy, Case Milestones, Start Date, Case History, Suggested Articles, Target Date, Elapsed Time, Completion Date, Target Response, Time Remaining, Time Since Target and Managers/Leads.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.