This bingo card has 26 words: Free!, Wifi is not working, Forgot password, Password expired, "I got a new phone", "My computer is not working"(doesn't provide explaination), Expedite, Lost device, "I tried everything", "It worked before", Has had the issue for a while but now its urgent, "Do I have to do this all the time", Issue solved by REBOOTING, Printer Issues, No ticket, They want to change the functions of an application that we have no control of, I am not the only one having the issue (no other tickets about issue), MAC USER, Two factor authentication but they left their phone at home, Questions about nothing to do with our department, Drive issues, They know nothing, but that you are wrong, I just bought this, can you make it work, Did not back-up, "You are tracking the things we do" and (insert name) did that last time(proceeds to ask us not to follow out process).
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