"You aretrackingthe thingswe do"Free!Issue solvedbyREBOOTINGI am not theonly one havingthe issue (noother ticketsabout issue)DriveissuesForgotpasswordNoticketTwo factorauthenticationbut they lefttheir phone athomeQuestionsaboutnothing to dowith ourdepartmentPrinterIssuesI just boughtthis, can youmake it work"Itworkedbefore""I got anewphone"Did notback-up"I triedeverything"(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)They want tochange thefunctions of anapplication thatwe have nocontrol ofMACUSER"My computeris not working"(doesn'tprovideexplaination)LostdevicePasswordexpired"Do I haveto do thisall thetime"They knownothing, butthat you arewrongExpediteWifi isnotworkingHas had theissue for awhile butnow itsurgent"You aretrackingthe thingswe do"Free!Issue solvedbyREBOOTINGI am not theonly one havingthe issue (noother ticketsabout issue)DriveissuesForgotpasswordNoticketTwo factorauthenticationbut they lefttheir phone athomeQuestionsaboutnothing to dowith ourdepartmentPrinterIssuesI just boughtthis, can youmake it work"Itworkedbefore""I got anewphone"Did notback-up"I triedeverything"(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)They want tochange thefunctions of anapplication thatwe have nocontrol ofMACUSER"My computeris not working"(doesn'tprovideexplaination)LostdevicePasswordexpired"Do I haveto do thisall thetime"They knownothing, butthat you arewrongExpediteWifi isnotworkingHas had theissue for awhile butnow itsurgent

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
I
4
B
5
O
6
I
7
G
8
N
9
G
10
N
11
I
12
G
13
G
14
N
15
N
16
O
17
O
18
I
19
O
20
I
21
N
22
B
23
B
24
B
25
B
26
O
  1. G-"You are tracking the things we do"
  2. N-Free!
  3. I-Issue solved by REBOOTING
  4. B-I am not the only one having the issue (no other tickets about issue)
  5. O-Drive issues
  6. I-Forgot password
  7. G-No ticket
  8. N-Two factor authentication but they left their phone at home
  9. G-Questions about nothing to do with our department
  10. N-Printer Issues
  11. I-I just bought this, can you make it work
  12. G-"It worked before"
  13. G-"I got a new phone"
  14. N-Did not back-up
  15. N-"I tried everything"
  16. O-(insert name) did that last time(proceeds to ask us not to follow out process)
  17. O-They want to change the functions of an application that we have no control of
  18. I-MAC USER
  19. O-"My computer is not working"(doesn't provide explaination)
  20. I-Lost device
  21. N-Password expired
  22. B-"Do I have to do this all the time"
  23. B-They know nothing, but that you are wrong
  24. B-Expedite
  25. B-Wifi is not working
  26. O-Has had the issue for a while but now its urgent