ExpediteFree!PasswordexpiredMACUSERLostdevice"Itworkedbefore""My computeris not working"(doesn'tprovideexplaination)Driveissues"Do I haveto do thisall thetime""I triedeverything"PrinterIssuesNoticketForgotpassword"You aretrackingthe thingswe do"Wifi isnotworkingHas had theissue for awhile butnow itsurgentIssue solvedbyREBOOTINGI am not theonly one havingthe issue (noother ticketsabout issue)Did notback-upThey want tochange thefunctions of anapplication thatwe have nocontrol ofI just boughtthis, can youmake it workThey knownothing, butthat you arewrongTwo factorauthenticationbut they lefttheir phone athomeQuestionsaboutnothing to dowith ourdepartment(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)"I got anewphone"ExpediteFree!PasswordexpiredMACUSERLostdevice"Itworkedbefore""My computeris not working"(doesn'tprovideexplaination)Driveissues"Do I haveto do thisall thetime""I triedeverything"PrinterIssuesNoticketForgotpassword"You aretrackingthe thingswe do"Wifi isnotworkingHas had theissue for awhile butnow itsurgentIssue solvedbyREBOOTINGI am not theonly one havingthe issue (noother ticketsabout issue)Did notback-upThey want tochange thefunctions of anapplication thatwe have nocontrol ofI just boughtthis, can youmake it workThey knownothing, butthat you arewrongTwo factorauthenticationbut they lefttheir phone athomeQuestionsaboutnothing to dowith ourdepartment(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)"I got anewphone"

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
I
5
I
6
G
7
O
8
O
9
B
10
N
11
N
12
G
13
I
14
G
15
B
16
O
17
I
18
B
19
N
20
O
21
I
22
B
23
N
24
G
25
O
26
G
  1. B-Expedite
  2. N-Free!
  3. N-Password expired
  4. I-MAC USER
  5. I-Lost device
  6. G-"It worked before"
  7. O-"My computer is not working"(doesn't provide explaination)
  8. O-Drive issues
  9. B-"Do I have to do this all the time"
  10. N-"I tried everything"
  11. N-Printer Issues
  12. G-No ticket
  13. I-Forgot password
  14. G-"You are tracking the things we do"
  15. B-Wifi is not working
  16. O-Has had the issue for a while but now its urgent
  17. I-Issue solved by REBOOTING
  18. B-I am not the only one having the issue (no other tickets about issue)
  19. N-Did not back-up
  20. O-They want to change the functions of an application that we have no control of
  21. I-I just bought this, can you make it work
  22. B-They know nothing, but that you are wrong
  23. N-Two factor authentication but they left their phone at home
  24. G-Questions about nothing to do with our department
  25. O-(insert name) did that last time(proceeds to ask us not to follow out process)
  26. G-"I got a new phone"