DriveissuesDid notback-up"You aretrackingthe thingswe do""Do I haveto do thisall thetime""Itworkedbefore"Questionsaboutnothing to dowith ourdepartmentI am not theonly one havingthe issue (noother ticketsabout issue)PrinterIssuesHas had theissue for awhile butnow itsurgentIssue solvedbyREBOOTINGTwo factorauthenticationbut they lefttheir phone athomePasswordexpiredExpedite(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Wifi isnotworkingNoticketFree!"I triedeverything""I got anewphone"ForgotpasswordMACUSERThey knownothing, butthat you arewrongI just boughtthis, can youmake it work"My computeris not working"(doesn'tprovideexplaination)They want tochange thefunctions of anapplication thatwe have nocontrol ofLostdeviceDriveissuesDid notback-up"You aretrackingthe thingswe do""Do I haveto do thisall thetime""Itworkedbefore"Questionsaboutnothing to dowith ourdepartmentI am not theonly one havingthe issue (noother ticketsabout issue)PrinterIssuesHas had theissue for awhile butnow itsurgentIssue solvedbyREBOOTINGTwo factorauthenticationbut they lefttheir phone athomePasswordexpiredExpedite(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)Wifi isnotworkingNoticketFree!"I triedeverything""I got anewphone"ForgotpasswordMACUSERThey knownothing, butthat you arewrongI just boughtthis, can youmake it work"My computeris not working"(doesn'tprovideexplaination)They want tochange thefunctions of anapplication thatwe have nocontrol ofLostdevice

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
G
4
B
5
G
6
G
7
B
8
N
9
O
10
I
11
N
12
N
13
B
14
O
15
B
16
G
17
N
18
N
19
G
20
I
21
I
22
B
23
I
24
O
25
O
26
I
  1. O-Drive issues
  2. N-Did not back-up
  3. G-"You are tracking the things we do"
  4. B-"Do I have to do this all the time"
  5. G-"It worked before"
  6. G-Questions about nothing to do with our department
  7. B-I am not the only one having the issue (no other tickets about issue)
  8. N-Printer Issues
  9. O-Has had the issue for a while but now its urgent
  10. I-Issue solved by REBOOTING
  11. N-Two factor authentication but they left their phone at home
  12. N-Password expired
  13. B-Expedite
  14. O-(insert name) did that last time(proceeds to ask us not to follow out process)
  15. B-Wifi is not working
  16. G-No ticket
  17. N-Free!
  18. N-"I tried everything"
  19. G-"I got a new phone"
  20. I-Forgot password
  21. I-MAC USER
  22. B-They know nothing, but that you are wrong
  23. I-I just bought this, can you make it work
  24. O-"My computer is not working"(doesn't provide explaination)
  25. O-They want to change the functions of an application that we have no control of
  26. I-Lost device