"Itworkedbefore"ExpediteNoticketDid notback-up"You aretrackingthe thingswe do"MACUSERI am not theonly one havingthe issue (noother ticketsabout issue)"My computeris not working"(doesn'tprovideexplaination)Has had theissue for awhile butnow itsurgentThey knownothing, butthat you arewrong"I triedeverything"Wifi isnotworkingPrinterIssues"I got anewphone""Do I haveto do thisall thetime"Two factorauthenticationbut they lefttheir phone athomeQuestionsaboutnothing to dowith ourdepartmentI just boughtthis, can youmake it workIssue solvedbyREBOOTING(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)ForgotpasswordDriveissuesPasswordexpiredFree!LostdeviceThey want tochange thefunctions of anapplication thatwe have nocontrol of"Itworkedbefore"ExpediteNoticketDid notback-up"You aretrackingthe thingswe do"MACUSERI am not theonly one havingthe issue (noother ticketsabout issue)"My computeris not working"(doesn'tprovideexplaination)Has had theissue for awhile butnow itsurgentThey knownothing, butthat you arewrong"I triedeverything"Wifi isnotworkingPrinterIssues"I got anewphone""Do I haveto do thisall thetime"Two factorauthenticationbut they lefttheir phone athomeQuestionsaboutnothing to dowith ourdepartmentI just boughtthis, can youmake it workIssue solvedbyREBOOTING(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)ForgotpasswordDriveissuesPasswordexpiredFree!LostdeviceThey want tochange thefunctions of anapplication thatwe have nocontrol of

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
G
4
N
5
G
6
I
7
B
8
O
9
O
10
B
11
N
12
B
13
N
14
G
15
B
16
N
17
G
18
I
19
I
20
O
21
I
22
O
23
N
24
N
25
I
26
O
  1. G-"It worked before"
  2. B-Expedite
  3. G-No ticket
  4. N-Did not back-up
  5. G-"You are tracking the things we do"
  6. I-MAC USER
  7. B-I am not the only one having the issue (no other tickets about issue)
  8. O-"My computer is not working"(doesn't provide explaination)
  9. O-Has had the issue for a while but now its urgent
  10. B-They know nothing, but that you are wrong
  11. N-"I tried everything"
  12. B-Wifi is not working
  13. N-Printer Issues
  14. G-"I got a new phone"
  15. B-"Do I have to do this all the time"
  16. N-Two factor authentication but they left their phone at home
  17. G-Questions about nothing to do with our department
  18. I-I just bought this, can you make it work
  19. I-Issue solved by REBOOTING
  20. O-(insert name) did that last time(proceeds to ask us not to follow out process)
  21. I-Forgot password
  22. O-Drive issues
  23. N-Password expired
  24. N-Free!
  25. I-Lost device
  26. O-They want to change the functions of an application that we have no control of