Forgotpassword"I triedeverything"NoticketI just boughtthis, can youmake it workFree!"I got anewphone"ExpediteHas had theissue for awhile butnow itsurgentMACUSERDid notback-upDriveissuesTwo factorauthenticationbut they lefttheir phone athomeThey knownothing, butthat you arewrongWifi isnotworkingPasswordexpiredThey want tochange thefunctions of anapplication thatwe have nocontrol ofLostdevice"Itworkedbefore"PrinterIssuesIssue solvedbyREBOOTINGI am not theonly one havingthe issue (noother ticketsabout issue)"My computeris not working"(doesn'tprovideexplaination)(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)"You aretrackingthe thingswe do""Do I haveto do thisall thetime"Questionsaboutnothing to dowith ourdepartmentForgotpassword"I triedeverything"NoticketI just boughtthis, can youmake it workFree!"I got anewphone"ExpediteHas had theissue for awhile butnow itsurgentMACUSERDid notback-upDriveissuesTwo factorauthenticationbut they lefttheir phone athomeThey knownothing, butthat you arewrongWifi isnotworkingPasswordexpiredThey want tochange thefunctions of anapplication thatwe have nocontrol ofLostdevice"Itworkedbefore"PrinterIssuesIssue solvedbyREBOOTINGI am not theonly one havingthe issue (noother ticketsabout issue)"My computeris not working"(doesn'tprovideexplaination)(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)"You aretrackingthe thingswe do""Do I haveto do thisall thetime"Questionsaboutnothing to dowith ourdepartment

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
G
4
I
5
N
6
G
7
B
8
O
9
I
10
N
11
O
12
N
13
B
14
B
15
N
16
O
17
I
18
G
19
N
20
I
21
B
22
O
23
O
24
G
25
B
26
G
  1. I-Forgot password
  2. N-"I tried everything"
  3. G-No ticket
  4. I-I just bought this, can you make it work
  5. N-Free!
  6. G-"I got a new phone"
  7. B-Expedite
  8. O-Has had the issue for a while but now its urgent
  9. I-MAC USER
  10. N-Did not back-up
  11. O-Drive issues
  12. N-Two factor authentication but they left their phone at home
  13. B-They know nothing, but that you are wrong
  14. B-Wifi is not working
  15. N-Password expired
  16. O-They want to change the functions of an application that we have no control of
  17. I-Lost device
  18. G-"It worked before"
  19. N-Printer Issues
  20. I-Issue solved by REBOOTING
  21. B-I am not the only one having the issue (no other tickets about issue)
  22. O-"My computer is not working"(doesn't provide explaination)
  23. O-(insert name) did that last time(proceeds to ask us not to follow out process)
  24. G-"You are tracking the things we do"
  25. B-"Do I have to do this all the time"
  26. G-Questions about nothing to do with our department