They want tochange thefunctions of anapplication thatwe have nocontrol ofWifi isnotworkingIssue solvedbyREBOOTINGHas had theissue for awhile butnow itsurgentThey knownothing, butthat you arewrongNoticket"My computeris not working"(doesn'tprovideexplaination)"I triedeverything"MACUSERExpediteFree!Questionsaboutnothing to dowith ourdepartmentDid notback-upPrinterIssuesLostdeviceI am not theonly one havingthe issue (noother ticketsabout issue)"Itworkedbefore"I just boughtthis, can youmake it work"Do I haveto do thisall thetime"(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)PasswordexpiredTwo factorauthenticationbut they lefttheir phone athome"I got anewphone"Forgotpassword"You aretrackingthe thingswe do"DriveissuesThey want tochange thefunctions of anapplication thatwe have nocontrol ofWifi isnotworkingIssue solvedbyREBOOTINGHas had theissue for awhile butnow itsurgentThey knownothing, butthat you arewrongNoticket"My computeris not working"(doesn'tprovideexplaination)"I triedeverything"MACUSERExpediteFree!Questionsaboutnothing to dowith ourdepartmentDid notback-upPrinterIssuesLostdeviceI am not theonly one havingthe issue (noother ticketsabout issue)"Itworkedbefore"I just boughtthis, can youmake it work"Do I haveto do thisall thetime"(insert name)did that lasttime(proceedsto ask us not tofollow outprocess)PasswordexpiredTwo factorauthenticationbut they lefttheir phone athome"I got anewphone"Forgotpassword"You aretrackingthe thingswe do"Driveissues

Help Desk Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
I
4
O
5
B
6
G
7
O
8
N
9
I
10
B
11
N
12
G
13
N
14
N
15
I
16
B
17
G
18
I
19
B
20
O
21
N
22
N
23
G
24
I
25
G
26
O
  1. O-They want to change the functions of an application that we have no control of
  2. B-Wifi is not working
  3. I-Issue solved by REBOOTING
  4. O-Has had the issue for a while but now its urgent
  5. B-They know nothing, but that you are wrong
  6. G-No ticket
  7. O-"My computer is not working"(doesn't provide explaination)
  8. N-"I tried everything"
  9. I-MAC USER
  10. B-Expedite
  11. N-Free!
  12. G-Questions about nothing to do with our department
  13. N-Did not back-up
  14. N-Printer Issues
  15. I-Lost device
  16. B-I am not the only one having the issue (no other tickets about issue)
  17. G-"It worked before"
  18. I-I just bought this, can you make it work
  19. B-"Do I have to do this all the time"
  20. O-(insert name) did that last time(proceeds to ask us not to follow out process)
  21. N-Password expired
  22. N-Two factor authentication but they left their phone at home
  23. G-"I got a new phone"
  24. I-Forgot password
  25. G-"You are tracking the things we do"
  26. O-Drive issues