Service Standards

Service Standards Bingo Card
Preview

This bingo card has a free space and 15 words: Never refer to a guest by their ___ _______., What is most important to a guest during their stay? _______, Always think a step _____ of the guest., Name 1 of the 7 Great Service words ________, Give guests multiple _____ questions, How many steps of service are there? ____, Name usage can build _____ with guests, What is the 1st step of service? ___ ______, 1 of the key factors: guest ________, Anticipatory, what we ___ with the new info, Genuine Interest is what we ____ about the guest, Name Usage makes the stay ______, Acting or practicing a situation is a ___ ____., What is the last step of service? ___ ______ and Whoever goes to a room needs to use the _______.

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Sunriver Front Desk Bingo | Sunriver Night Audit BINGO | Sunriver Bell Services BINGO | Guest Engagement Bingo | Customer Service

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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