(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What is the last step of service? ___ ______
Genuine Interest is what we ____ about the guest
Anticipatory, what we ___ with the new info
What is the 1st step of service? ___ ______
1 of the key factors: guest ________
Name usage can build _____ with guests
Never refer to a guest by their ___ _______.
How many steps of service are there? ____
Give guests multiple _____ questions
Name 1 of the 7 Great Service words ________
Always think a step _____ of the guest.
Name Usage makes the stay ______
Acting or practicing a situation is a ___ ____.
Whoever goes to a room needs to use the _______
What is most important to a guest during their stay? _______
