(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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1 of the key factors: guest ________
How many steps of service are there? ____
Name usage can build _____ with guests
Always think a step _____ of the guest.
Whoever goes to a room needs to use the _______
What is the last step of service? ___ ______
Name 1 of the 7 Great Service words ________
Genuine Interest is what we ____ about the guest
Name Usage makes the stay ______
Give guests multiple _____ questions
Anticipatory, what we ___ with the new info
Acting or practicing a situation is a ___ ____.
Never refer to a guest by their ___ _______.
What is most important to a guest during their stay? _______
