What is most important to a guest during their stay? _______ 1 of the key factors: guest ________ Name 1 of the 7 Great Service words ________ What is the 1st step of service? ___ ______ Genuine Interest is what we ____ about the guest Give guests multiple _____ questions Never refer to a guest by their ___ _______. Acting or practicing a situation is a ___ ____. Anticipatory, what we ___ with the new info Whoever goes to a room needs to use the _______ Always think a step _____ of the guest. Name usage can build _____ with guests What is the last step of service? ___ ______ Name Usage makes the stay ______ How many steps of service are there? ____ What is most important to a guest during their stay? _______ 1 of the key factors: guest ________ Name 1 of the 7 Great Service words ________ What is the 1st step of service? ___ ______ Genuine Interest is what we ____ about the guest Give guests multiple _____ questions Never refer to a guest by their ___ _______. Acting or practicing a situation is a ___ ____. Anticipatory, what we ___ with the new info Whoever goes to a room needs to use the _______ Always think a step _____ of the guest. Name usage can build _____ with guests What is the last step of service? ___ ______ Name Usage makes the stay ______ How many steps of service are there? ____
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
What is most important to a guest during their stay? _______
1 of the key factors: guest ________
Name 1 of the 7 Great Service words ________
What is the 1st step of service? ___ ______
Genuine Interest is what we ____ about the guest
Give guests multiple _____ questions
Never refer to a guest by their ___ _______.
Acting or practicing a situation is a ___ ____.
Anticipatory, what we ___ with the new info
Whoever goes to a room needs to use the _______
Always think a step _____ of the guest.
Name usage can build _____ with guests
What is the last step of service? ___ ______
Name Usage makes the stay ______
How many steps of service are there? ____