(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Give guests multiple _____ questions
Name Usage makes the stay ______
1 of the key factors: guest ________
Always think a step _____ of the guest.
Never refer to a guest by their ___ _______.
Anticipatory, what we ___ with the new info
Name 1 of the 7 Great Service words ________
What is the last step of service? ___ ______
Whoever goes to a room needs to use the _______
How many steps of service are there? ____
Genuine Interest is what we ____ about the guest
What is most important to a guest during their stay? _______
