What is the1st step ofservice?___ ______How manysteps ofservice arethere? ____Acting orpracticing asituation isa ___ ____.Whoevergoes to aroom needsto use the_______What is thelast step ofservice?___ ______GenuineInterest iswhat we____ aboutthe guestAnticipatory,what we___ with thenew info1 of the keyfactors:guest________Give guestsmultiple_____questionsNever referto a guestby their __________.Nameusage canbuild _____with guestsNameUsagemakes thestay ______Name 1 ofthe 7 GreatServicewords________What is mostimportant to aguest duringtheir stay?_______Alwaysthink a step_____ ofthe guest.What is the1st step ofservice?___ ______How manysteps ofservice arethere? ____Acting orpracticing asituation isa ___ ____.Whoevergoes to aroom needsto use the_______What is thelast step ofservice?___ ______GenuineInterest iswhat we____ aboutthe guestAnticipatory,what we___ with thenew info1 of the keyfactors:guest________Give guestsmultiple_____questionsNever referto a guestby their __________.Nameusage canbuild _____with guestsNameUsagemakes thestay ______Name 1 ofthe 7 GreatServicewords________What is mostimportant to aguest duringtheir stay?_______Alwaysthink a step_____ ofthe guest.

Service Standards - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is the 1st step of service? ___ ______
  2. How many steps of service are there? ____
  3. Acting or practicing a situation is a ___ ____.
  4. Whoever goes to a room needs to use the _______
  5. What is the last step of service? ___ ______
  6. Genuine Interest is what we ____ about the guest
  7. Anticipatory, what we ___ with the new info
  8. 1 of the key factors: guest ________
  9. Give guests multiple _____ questions
  10. Never refer to a guest by their ___ _______.
  11. Name usage can build _____ with guests
  12. Name Usage makes the stay ______
  13. Name 1 of the 7 Great Service words ________
  14. What is most important to a guest during their stay? _______
  15. Always think a step _____ of the guest.