This bingo card has 16 words: Name all ShopBack registered country, List down all the system and function that you will utilize in ShopBack, What is HCP and what is the function of it?, Name 4 steps of checking if the customer is eligible for HCP, What will be the potential ticket status that you will use and what will be the purpose of each of it?, What is the verification questions?, Why do we need to verify the customer identity with verification questions?, What should you do if the customer is having issue with their OTP delay for sign up process?, Explain to us on how you can help the customer to update their phone number?, What will be the type of email that you can trigger for customer from our Needle?, Share with us 2 type of account takeover and what will be the differences?, Why do you need to merge a customer accounts and how can you identify customer have multiple accounts?, Can a customer register an account using this phone number. +3902 26830102. Explain your answer, What are the 2 type of email that customer might ask to unsubscribe?, If a customer have a typo in their email, how will you be able to help customer to get access to the account? and What is your trainer full name?.
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