This bingo card has 16 words: Can a customer register an account using this phone number. +3902 26830102. Explain your answer, Why do you need to merge a customer accounts and how can you identify customer have multiple accounts?, What will be the potential ticket status that you will use and what will be the purpose of each of it?, Name 4 steps of checking if the customer is eligible for HCP, What is HCP and what is the function of it?, What will be the type of email that you can trigger for customer from our Needle?, If a customer have a typo in their email, how will you be able to help customer to get access to the account?, Why do we need to verify the customer identity with verification questions?, Share with us 2 type of account takeover and what will be the differences?, What is the verification questions?, List down all the system and function that you will utilize in ShopBack, What are the 2 type of email that customer might ask to unsubscribe?, Name all ShopBack registered country, Explain to us on how you can help the customer to update their phone number?, What is your trainer full name? and What should you do if the customer is having issue with their OTP delay for sign up process?.
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