RETENTION BINGO

RETENTION BINGO Card
Preview

This bingo card has 25 words: Refund Save, 5 Cancel Saves at EOS, Send your Team Lead a call where you Recommended an expert solution based on what you learned in Discovery, Solved 16 tickets in 2 hours, Get 2 positive CSAT reviews within your shift, Average wrap up under 4 minutes at EOS, 10 tickets solved in 1 hour, Post in Team Chat an expert solution you recommended, why you made that recommendation, and the outcome of that call, Save 3 Refunds by EOS, Send your Team Lead a call where you use provided language for Setting Expectations, Send your Team Lead a call where you use an expert solution from the script, Share a best practice in the team chat, Solved 30 tickets in 4 hours, SAVE 7 Membies by EOS, Post in Team Chat to celebrate 2 teammates as we post wins today, ENRICHMENT SAVE, K-5 Cancel Save, OVERCOME AN OBJECTION AND SAVE THE CANCEL or REFUND, Send your Team Lead a call where you nail the Assumptive Ask, Ac 6+ Cancel Save, Sign up for 5+ HOURS OF ET FOR NEXT WEEK, Send your Team Lead a call where you nailed the area of focus from your most recent coaching, 4 Cancel Saves at EOS, Sign up for 2+ HOURS OF ET IN A SINGLE DAY NEXT WEEK and Less 1:1 hours Downgrade Save.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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