(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Send your Team Lead a call where you use provided language for Setting Expectations
OVERCOME AN OBJECTION AND SAVE THE CANCEL or REFUND
K-5 Cancel Save
Solved 16 tickets in 2 hours
10 tickets solved in 1 hour
Solved 30 tickets in 4 hours
Ac 6+ Cancel Save
Less 1:1 hours Downgrade Save
Get 2 positive CSAT reviews within your shift
Refund Save
Sign up for 5+ HOURS OF ET FOR NEXT WEEK
Send your Team Lead a call where you Recommended an expert solution based on what you learned in Discovery
Average wrap up under 4 minutes at EOS
Send your Team Lead a call where you nailed the area of focus from your most recent coaching
Send your Team Lead a call where you use an expert solution from the script
Post in Team Chat an expert solution you recommended, why you made that recommendation, and the outcome of that call
Send your Team Lead a call where you nail the Assumptive Ask
Sign up for 2+ HOURS OF ET IN A SINGLE DAY NEXT WEEK
5 Cancel Saves at EOS
ENRICHMENT SAVE
Post in Team Chat to celebrate 2 teammates as we post wins today
