This bingo card has 36 words: Free!, What's a Deductible?, Meant to call another company, "I've never even been there!" (they have), Mad we won't violate HIPAA, "YOU PEOPLE", "Thanks for nothing", "ONLY THERE FOR 5 MINUTES", "Registration said I was all set", Reg added ins in wrong order, Requests a supervisor, Warning for language, BCBS member services is confused, Reg didn't verify insurance, Misspelled name, Multiple last names - refuses to make things match, Dad gave wrong DOB for child, Smoke alarm in the background, Breathing into the mic, Still mad after it's fixed, "I need this coded as an emergency", "You sent this to the wrong BCBS" (false), Ins rep asks us to violate contract / commit fraud, Insurance 'didn't get a claim' (yet we have an EOB), "This needs to go to my insurance" (it was, they just left a balance), "I didn't authorize my card to be charged" (but they did), Mad about a 'charge' that is actually a refund, Gives way too much personal information, Complains about call wait time, Calling a Lawyer/ BBB/ Attorney General, Blasting the company online, Wants to pay by check via phone, Says the statement doesn’t have the patient name, Parent listed as guarantor for adult, Spouse listed as guarantor for adult and Parent clearly pretending to be the patient.
PAR Call Bingo | PHARMACY BINGO | ACCOUNTS RECEIVABLE | New Year Pharmacy Bingo | New Year Pharmacy Bingo
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