Calling aLawyer/BBB/AttorneyGeneralWants topay bycheck viaphone"ONLYTHEREFOR 5MINUTES""I didn'tauthorize mycard to becharged"(but they did)What's aDeductible?Smokealarm in thebackgroundStill madafter it'sfixedParentclearlypretending tobe thepatientBlastingthecompanyonline"YOUPEOPLE"MisspellednameRequestsasupervisor"I've nevereven beenthere!"(they have)Mad about a'charge' thatis actually arefundSpouselisted asguarantorfor adultFree!Gives waytoo muchpersonalinformation"This needs togo to myinsurance" (itwas, they justleft a balance)Meant tocallanothercompanyReg didn'tverifyinsuranceBreathinginto themicDad gavewrongDOB forchildMad wewon'tviolateHIPAA"You sentthis to thewrongBCBS"(false)Regadded insin wrongorderInsurance'didn't get aclaim' (yetwe have anEOB)Parentlisted asguarantorfor adultWarningforlanguage"Thanksfornothing"BCBSmemberservices isconfusedIns rep asksus to violatecontract /commit fraud"Registrationsaid I was allset"Complainsabout callwait time"I need thiscoded asanemergency"Multiple lastnames -refuses tomake thingsmatchSays thestatementdoesn’t havethe patientnameCalling aLawyer/BBB/AttorneyGeneralWants topay bycheck viaphone"ONLYTHEREFOR 5MINUTES""I didn'tauthorize mycard to becharged"(but they did)What's aDeductible?Smokealarm in thebackgroundStill madafter it'sfixedParentclearlypretending tobe thepatientBlastingthecompanyonline"YOUPEOPLE"MisspellednameRequestsasupervisor"I've nevereven beenthere!"(they have)Mad about a'charge' thatis actually arefundSpouselisted asguarantorfor adultFree!Gives waytoo muchpersonalinformation"This needs togo to myinsurance" (itwas, they justleft a balance)Meant tocallanothercompanyReg didn'tverifyinsuranceBreathinginto themicDad gavewrongDOB forchildMad wewon'tviolateHIPAA"You sentthis to thewrongBCBS"(false)Regadded insin wrongorderInsurance'didn't get aclaim' (yetwe have anEOB)Parentlisted asguarantorfor adultWarningforlanguage"Thanksfornothing"BCBSmemberservices isconfusedIns rep asksus to violatecontract /commit fraud"Registrationsaid I was allset"Complainsabout callwait time"I need thiscoded asanemergency"Multiple lastnames -refuses tomake thingsmatchSays thestatementdoesn’t havethe patientname

PAR Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling a Lawyer/ BBB/ Attorney General
  2. Wants to pay by check via phone
  3. "ONLY THERE FOR 5 MINUTES"
  4. "I didn't authorize my card to be charged" (but they did)
  5. What's a Deductible?
  6. Smoke alarm in the background
  7. Still mad after it's fixed
  8. Parent clearly pretending to be the patient
  9. Blasting the company online
  10. "YOU PEOPLE"
  11. Misspelled name
  12. Requests a supervisor
  13. "I've never even been there!" (they have)
  14. Mad about a 'charge' that is actually a refund
  15. Spouse listed as guarantor for adult
  16. Free!
  17. Gives way too much personal information
  18. "This needs to go to my insurance" (it was, they just left a balance)
  19. Meant to call another company
  20. Reg didn't verify insurance
  21. Breathing into the mic
  22. Dad gave wrong DOB for child
  23. Mad we won't violate HIPAA
  24. "You sent this to the wrong BCBS" (false)
  25. Reg added ins in wrong order
  26. Insurance 'didn't get a claim' (yet we have an EOB)
  27. Parent listed as guarantor for adult
  28. Warning for language
  29. "Thanks for nothing"
  30. BCBS member services is confused
  31. Ins rep asks us to violate contract / commit fraud
  32. "Registration said I was all set"
  33. Complains about call wait time
  34. "I need this coded as an emergency"
  35. Multiple last names - refuses to make things match
  36. Says the statement doesn’t have the patient name