(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Parent clearly pretending to be the patient
Breathing into the mic
Calling a Lawyer/ BBB/ Attorney General
"I've never even been there!" (they have)
"You sent this to the wrong BCBS" (false)
"Thanks for nothing"
"ONLY THERE FOR 5 MINUTES"
Mad we won't violate HIPAA
Reg didn't verify insurance
Free!
Blasting the company online
Requests a supervisor
Wants to pay by check via phone
Smoke alarm in the background
"I didn't authorize my card to be charged" (but they did)
Dad gave wrong DOB for child
Ins rep asks us to violate contract / commit fraud
Warning for language
"I need this coded as an emergency"
"YOU PEOPLE"
Complains about call wait time
Insurance 'didn't get a claim' (yet we have an EOB)
Says the statement doesn’t have the patient name
Mad about a 'charge' that is actually a refund
Multiple last names - refuses to make things match
"Registration said I was all set"
Still mad after it's fixed
Gives way too much personal information
Reg added ins in wrong order
"This needs to go to my insurance" (it was, they just left a balance)
