Smokealarm in thebackgroundRegadded insin wrongorderParentlisted asguarantorfor adultStill madafter it'sfixedDad gavewrongDOB forchildInsurance'didn't get aclaim' (yetwe have anEOB)Meant tocallanothercompanyGives waytoo muchpersonalinformation"This needs togo to myinsurance" (itwas, they justleft a balance)Ins rep asksus to violatecontract /commit fraudReg didn'tverifyinsurance"I didn'tauthorize mycard to becharged"(but they did)"You sentthis to thewrongBCBS"(false)Multiple lastnames -refuses tomake thingsmatchWarningforlanguageSpouselisted asguarantorfor adultBCBSmemberservices isconfusedWants topay bycheck viaphoneWhat's aDeductible?Free!Complainsabout callwait timeCalling aLawyer/BBB/AttorneyGeneralMad about a'charge' thatis actually arefund"ONLYTHEREFOR 5MINUTES"Breathinginto themicMisspelledname"Thanksfornothing"Mad wewon'tviolateHIPAA"Registrationsaid I was allset"Says thestatementdoesn’t havethe patientname"I've nevereven beenthere!"(they have)"YOUPEOPLE"BlastingthecompanyonlineRequestsasupervisorParentclearlypretending tobe thepatient"I need thiscoded asanemergency"Smokealarm in thebackgroundRegadded insin wrongorderParentlisted asguarantorfor adultStill madafter it'sfixedDad gavewrongDOB forchildInsurance'didn't get aclaim' (yetwe have anEOB)Meant tocallanothercompanyGives waytoo muchpersonalinformation"This needs togo to myinsurance" (itwas, they justleft a balance)Ins rep asksus to violatecontract /commit fraudReg didn'tverifyinsurance"I didn'tauthorize mycard to becharged"(but they did)"You sentthis to thewrongBCBS"(false)Multiple lastnames -refuses tomake thingsmatchWarningforlanguageSpouselisted asguarantorfor adultBCBSmemberservices isconfusedWants topay bycheck viaphoneWhat's aDeductible?Free!Complainsabout callwait timeCalling aLawyer/BBB/AttorneyGeneralMad about a'charge' thatis actually arefund"ONLYTHEREFOR 5MINUTES"Breathinginto themicMisspelledname"Thanksfornothing"Mad wewon'tviolateHIPAA"Registrationsaid I was allset"Says thestatementdoesn’t havethe patientname"I've nevereven beenthere!"(they have)"YOUPEOPLE"BlastingthecompanyonlineRequestsasupervisorParentclearlypretending tobe thepatient"I need thiscoded asanemergency"

PAR Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smoke alarm in the background
  2. Reg added ins in wrong order
  3. Parent listed as guarantor for adult
  4. Still mad after it's fixed
  5. Dad gave wrong DOB for child
  6. Insurance 'didn't get a claim' (yet we have an EOB)
  7. Meant to call another company
  8. Gives way too much personal information
  9. "This needs to go to my insurance" (it was, they just left a balance)
  10. Ins rep asks us to violate contract / commit fraud
  11. Reg didn't verify insurance
  12. "I didn't authorize my card to be charged" (but they did)
  13. "You sent this to the wrong BCBS" (false)
  14. Multiple last names - refuses to make things match
  15. Warning for language
  16. Spouse listed as guarantor for adult
  17. BCBS member services is confused
  18. Wants to pay by check via phone
  19. What's a Deductible?
  20. Free!
  21. Complains about call wait time
  22. Calling a Lawyer/ BBB/ Attorney General
  23. Mad about a 'charge' that is actually a refund
  24. "ONLY THERE FOR 5 MINUTES"
  25. Breathing into the mic
  26. Misspelled name
  27. "Thanks for nothing"
  28. Mad we won't violate HIPAA
  29. "Registration said I was all set"
  30. Says the statement doesn’t have the patient name
  31. "I've never even been there!" (they have)
  32. "YOU PEOPLE"
  33. Blasting the company online
  34. Requests a supervisor
  35. Parent clearly pretending to be the patient
  36. "I need this coded as an emergency"