(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Mad we won't violate HIPAA
Free!
Says the statement doesn’t have the patient name
Meant to call another company
Parent clearly pretending to be the patient
Dad gave wrong DOB for child
Misspelled name
Requests a supervisor
Ins rep asks us to violate contract / commit fraud
Blasting the company online
Breathing into the mic
"YOU PEOPLE"
Spouse listed as guarantor for adult
"You sent this to the wrong BCBS" (false)
Still mad after it's fixed
Multiple last names - refuses to make things match
BCBS member services is confused
Reg added ins in wrong order
Calling a Lawyer/ BBB/ Attorney General
Warning for language
Gives way too much personal information
Wants to pay by check via phone
Complains about call wait time
What's a Deductible?
"I didn't authorize my card to be charged" (but they did)
Smoke alarm in the background
"Thanks for nothing"
"ONLY THERE FOR 5 MINUTES"
Parent listed as guarantor for adult
"This needs to go to my insurance" (it was, they just left a balance)
Insurance 'didn't get a claim' (yet we have an EOB)
