What's aDeductible?"Registrationsaid I was allset"Breathinginto themicFree!Meant tocallanothercompanyMad wewon'tviolateHIPAABlastingthecompanyonlineStill madafter it'sfixedRequestsasupervisorWants topay bycheck viaphone"I've nevereven beenthere!"(they have)Reg didn'tverifyinsuranceSmokealarm in thebackgroundWarningforlanguageMultiple lastnames -refuses tomake thingsmatch"Thanksfornothing""YOUPEOPLE"Ins rep asksus to violatecontract /commit fraud"This needs togo to myinsurance" (itwas, they justleft a balance)Mad about a'charge' thatis actually arefundInsurance'didn't get aclaim' (yetwe have anEOB)BCBSmemberservices isconfusedRegadded insin wrongorderGives waytoo muchpersonalinformationMisspellednameComplainsabout callwait time"ONLYTHEREFOR 5MINUTES"Spouselisted asguarantorfor adult"I didn'tauthorize mycard to becharged"(but they did)"I need thiscoded asanemergency"Calling aLawyer/BBB/AttorneyGeneralDad gavewrongDOB forchildSays thestatementdoesn’t havethe patientnameParentclearlypretending tobe thepatientParentlisted asguarantorfor adult"You sentthis to thewrongBCBS"(false)What's aDeductible?"Registrationsaid I was allset"Breathinginto themicFree!Meant tocallanothercompanyMad wewon'tviolateHIPAABlastingthecompanyonlineStill madafter it'sfixedRequestsasupervisorWants topay bycheck viaphone"I've nevereven beenthere!"(they have)Reg didn'tverifyinsuranceSmokealarm in thebackgroundWarningforlanguageMultiple lastnames -refuses tomake thingsmatch"Thanksfornothing""YOUPEOPLE"Ins rep asksus to violatecontract /commit fraud"This needs togo to myinsurance" (itwas, they justleft a balance)Mad about a'charge' thatis actually arefundInsurance'didn't get aclaim' (yetwe have anEOB)BCBSmemberservices isconfusedRegadded insin wrongorderGives waytoo muchpersonalinformationMisspellednameComplainsabout callwait time"ONLYTHEREFOR 5MINUTES"Spouselisted asguarantorfor adult"I didn'tauthorize mycard to becharged"(but they did)"I need thiscoded asanemergency"Calling aLawyer/BBB/AttorneyGeneralDad gavewrongDOB forchildSays thestatementdoesn’t havethe patientnameParentclearlypretending tobe thepatientParentlisted asguarantorfor adult"You sentthis to thewrongBCBS"(false)

PAR Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What's a Deductible?
  2. "Registration said I was all set"
  3. Breathing into the mic
  4. Free!
  5. Meant to call another company
  6. Mad we won't violate HIPAA
  7. Blasting the company online
  8. Still mad after it's fixed
  9. Requests a supervisor
  10. Wants to pay by check via phone
  11. "I've never even been there!" (they have)
  12. Reg didn't verify insurance
  13. Smoke alarm in the background
  14. Warning for language
  15. Multiple last names - refuses to make things match
  16. "Thanks for nothing"
  17. "YOU PEOPLE"
  18. Ins rep asks us to violate contract / commit fraud
  19. "This needs to go to my insurance" (it was, they just left a balance)
  20. Mad about a 'charge' that is actually a refund
  21. Insurance 'didn't get a claim' (yet we have an EOB)
  22. BCBS member services is confused
  23. Reg added ins in wrong order
  24. Gives way too much personal information
  25. Misspelled name
  26. Complains about call wait time
  27. "ONLY THERE FOR 5 MINUTES"
  28. Spouse listed as guarantor for adult
  29. "I didn't authorize my card to be charged" (but they did)
  30. "I need this coded as an emergency"
  31. Calling a Lawyer/ BBB/ Attorney General
  32. Dad gave wrong DOB for child
  33. Says the statement doesn’t have the patient name
  34. Parent clearly pretending to be the patient
  35. Parent listed as guarantor for adult
  36. "You sent this to the wrong BCBS" (false)