(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What's a Deductible?
"Registration said I was all set"
Breathing into the mic
Free!
Meant to call another company
Mad we won't violate HIPAA
Blasting the company online
Still mad after it's fixed
Requests a supervisor
Wants to pay by check via phone
"I've never even been there!" (they have)
Reg didn't verify insurance
Smoke alarm in the background
Warning for language
Multiple last names - refuses to make things match
"Thanks for nothing"
"YOU PEOPLE"
Ins rep asks us to violate contract / commit fraud
"This needs to go to my insurance" (it was, they just left a balance)
Mad about a 'charge' that is actually a refund
Insurance 'didn't get a claim' (yet we have an EOB)
BCBS member services is confused
Reg added ins in wrong order
Gives way too much personal information
Misspelled name
Complains about call wait time
"ONLY THERE FOR 5 MINUTES"
Spouse listed as guarantor for adult
"I didn't authorize my card to be charged" (but they did)