(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Requests a supervisor
Insurance 'didn't get a claim' (yet we have an EOB)
Misspelled name
Meant to call another company
What's a Deductible?
"I didn't authorize my card to be charged" (but they did)
Says the statement doesn’t have the patient name
"Registration said I was all set"
Spouse listed as guarantor for adult
Still mad after it's fixed
Mad we won't violate HIPAA
"You sent this to the wrong BCBS" (false)
Breathing into the mic
Ins rep asks us to violate contract / commit fraud
Dad gave wrong DOB for child
"YOU PEOPLE"
Reg didn't verify insurance
Smoke alarm in the background
Multiple last names - refuses to make things match
Blasting the company online
"This needs to go to my insurance" (it was, they just left a balance)