(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Calling a Lawyer/ BBB/ Attorney General
Wants to pay by check via phone
"ONLY THERE FOR 5 MINUTES"
"I didn't authorize my card to be charged" (but they did)
What's a Deductible?
Smoke alarm in the background
Still mad after it's fixed
Parent clearly pretending to be the patient
Blasting the company online
"YOU PEOPLE"
Misspelled name
Requests a supervisor
"I've never even been there!" (they have)
Mad about a 'charge' that is actually a refund
Spouse listed as guarantor for adult
Free!
Gives way too much personal information
"This needs to go to my insurance" (it was, they just left a balance)
Meant to call another company
Reg didn't verify insurance
Breathing into the mic
Dad gave wrong DOB for child
Mad we won't violate HIPAA
"You sent this to the wrong BCBS" (false)
Reg added ins in wrong order
Insurance 'didn't get a claim' (yet we have an EOB)
Parent listed as guarantor for adult
Warning for language
"Thanks for nothing"
BCBS member services is confused
Ins rep asks us to violate contract / commit fraud
"Registration said I was all set"
Complains about call wait time
"I need this coded as an emergency"
Multiple last names - refuses to make things match