This bingo card has a free space and 24 words: Use the word "Appreciate" in your closing, Have 5 customers actively in Premier/Biz App on the call, Get 7 customers call-back numbers Just in case!, Make your customer laugh on the call, Select the CTN in Clarify that you are actually working with on 10 calls., No system issues coded all day., Use "Appreciate" and "Resolve" on the same call, Provide a full recap on 5 calls in a row, Use one of the 5 empathy statement examples from your Empathy Sheet, Smile Throughout an ENTIRE call., Use a 5 Point Resolve Close, Genuinely Appreciate your customer and tell them why., Test the resolution using the steps in MyCSP, Use the word "Super- cala- fragilistic- expialidocious" on the call., Notate 4 accounts with what MYCSP was used to set cx expectations, Use the word "Rockstar" on your call, Get an Accolade, Set full international expectations from MYCSP, Hold your neighbor accountable to NO NEGATIVITY for 3 hours, Tell your customer how "Awesome" they are., Use the phrase "It would be my pleasure.", Set a commitment for a resolution that couldn't be tested, Test data, text, and calling both incoming and outgoing on the call. and Say something nice about the person next to you..
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