(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use the word "Super- cala- fragilistic- expialidocious" on the call.
Use one of the 5 empathy statement examples from your Empathy Sheet
Make your customer laugh on the call
Use "Appreciate" and "Resolve" on the same call
Notate 4 accounts with what MYCSP was used to set cx expectations
Smile Throughout an ENTIRE call.
Tell your customer how "Awesome" they are.
Test data, text, and calling both incoming and outgoing on the call.
Say something nice about the person next to you.
Select the CTN in Clarify that you are actually working with on 10 calls.
Set full international expectations from MYCSP
Get an Accolade
Hold your neighbor accountable to NO NEGATIVITY for 3 hours
Have 5 customers actively in Premier/Biz App on the call
Provide a full recap on 5 calls in a row
No system issues coded all day.
Genuinely Appreciate your customer and tell them why.
Set a commitment for a resolution that couldn't be tested
