This bingo card has 16 words: Call Handling/ Treatment, Account/ Loan Issue, Call Txfer/ Disconnected, Escrow, Fees, IVR, Mobile Banking, Online Banking, Payments/ Payoffs, Statements, Workout/ Default Process, Financial Center, Credit Reporting, Employee Misconduct, Payment Assistance and Originations.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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