Payments/PayoffsOriginationsOnlineBankingCreditReportingMobileBankingFeesPaymentAssistanceFinancialCenterWorkout/DefaultProcessCallHandling/TreatmentEmployeeMisconductEscrowIVRStatementsCall Txfer/DisconnectedAccount/LoanIssuePayments/PayoffsOriginationsOnlineBankingCreditReportingMobileBankingFeesPaymentAssistanceFinancialCenterWorkout/DefaultProcessCallHandling/TreatmentEmployeeMisconductEscrowIVRStatementsCall Txfer/DisconnectedAccount/LoanIssue

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Payments/ Payoffs
  2. Originations
  3. Online Banking
  4. Credit Reporting
  5. Mobile Banking
  6. Fees
  7. Payment Assistance
  8. Financial Center
  9. Workout/ Default Process
  10. Call Handling/ Treatment
  11. Employee Misconduct
  12. Escrow
  13. IVR
  14. Statements
  15. Call Txfer/ Disconnected
  16. Account/ Loan Issue