IVRFinancialCenterOriginationsStatementsAccount/LoanIssueCall Txfer/DisconnectedEmployeeMisconductMobileBankingWorkout/DefaultProcessEscrowPayments/PayoffsOnlineBankingCreditReportingPaymentAssistanceFeesCallHandling/TreatmentIVRFinancialCenterOriginationsStatementsAccount/LoanIssueCall Txfer/DisconnectedEmployeeMisconductMobileBankingWorkout/DefaultProcessEscrowPayments/PayoffsOnlineBankingCreditReportingPaymentAssistanceFeesCallHandling/Treatment

Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. IVR
  2. Financial Center
  3. Originations
  4. Statements
  5. Account/ Loan Issue
  6. Call Txfer/ Disconnected
  7. Employee Misconduct
  8. Mobile Banking
  9. Workout/ Default Process
  10. Escrow
  11. Payments/ Payoffs
  12. Online Banking
  13. Credit Reporting
  14. Payment Assistance
  15. Fees
  16. Call Handling/ Treatment