Service Desk Bingo

Service Desk Bingo Card
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This bingo card has a free space and 24 words: Is Oracle Down?, EPIC says I have an incorrect password, I tried resetting my password but it says "user is not enrolled in Duo", Adobe Reader isn't allowing me to edit PDF's, My Epic isn't launching, EndNote 20 is asking for a License Key, Can I be added as a manager for a distro list?, My monitors won't turn on, Can you look up my Ticket with Froedtert IT?, I can't see any of my drives, Froedtert IT told me to call you, Is this a spam email?, Outlook says I can't reset my password, Can you add ___ to this calendar?, You want food?, Can you reset my password, It says I need to be enrolled in Duo to access my email, Was there an update overnight?, I was on hold for so long (3 minutes), My spouse/friend /etc works in IT, What check-in kiosk?, I added someone to a Distro list on the self service site, but it didn't update, I got a new phone and now my Duo doesn't work and My Citrix session is frozen.

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