My Citrixsessionis frozenCan youreset mypasswordCan youadd ___to thiscalendar?AdobeReader isn'tallowing meto edit PDF'sI got a newphone andnow my Duodoesn't workI can't seeany of mydrivesIs thisa spamemail?EndNote 20is asking fora LicenseKeyIsOracleDown?It says I needto be enrolledin Duo toaccess myemailI addedsomeone to aDistro list onthe self servicesite, but it didn'tupdateFroedtertIT told meto call youEPIC saysI have anincorrectpasswordOutlooksays I can'treset mypasswordYouwantfood?Myspouse/friend/etc works inITI tried resettingmy passwordbut it says "useris not enrolledin Duo"My Epicisn'tlaunchingMymonitorswon't turnonCan you lookup my TicketwithFroedtert IT?Was therean updateovernight?I was onhold forso long (3minutes)Whatcheck-inkiosk?Can I beadded as amanager fora distro list?My Citrixsessionis frozenCan youreset mypasswordCan youadd ___to thiscalendar?AdobeReader isn'tallowing meto edit PDF'sI got a newphone andnow my Duodoesn't workI can't seeany of mydrivesIs thisa spamemail?EndNote 20is asking fora LicenseKeyIsOracleDown?It says I needto be enrolledin Duo toaccess myemailI addedsomeone to aDistro list onthe self servicesite, but it didn'tupdateFroedtertIT told meto call youEPIC saysI have anincorrectpasswordOutlooksays I can'treset mypasswordYouwantfood?Myspouse/friend/etc works inITI tried resettingmy passwordbut it says "useris not enrolledin Duo"My Epicisn'tlaunchingMymonitorswon't turnonCan you lookup my TicketwithFroedtert IT?Was therean updateovernight?I was onhold forso long (3minutes)Whatcheck-inkiosk?Can I beadded as amanager fora distro list?

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My Citrix session is frozen
  2. Can you reset my password
  3. Can you add ___ to this calendar?
  4. Adobe Reader isn't allowing me to edit PDF's
  5. I got a new phone and now my Duo doesn't work
  6. I can't see any of my drives
  7. Is this a spam email?
  8. EndNote 20 is asking for a License Key
  9. Is Oracle Down?
  10. It says I need to be enrolled in Duo to access my email
  11. I added someone to a Distro list on the self service site, but it didn't update
  12. Froedtert IT told me to call you
  13. EPIC says I have an incorrect password
  14. Outlook says I can't reset my password
  15. You want food?
  16. My spouse/friend /etc works in IT
  17. I tried resetting my password but it says "user is not enrolled in Duo"
  18. My Epic isn't launching
  19. My monitors won't turn on
  20. Can you look up my Ticket with Froedtert IT?
  21. Was there an update overnight?
  22. I was on hold for so long (3 minutes)
  23. What check-in kiosk?
  24. Can I be added as a manager for a distro list?