My Epicisn'tlaunchingI tried resettingmy passwordbut it says "useris not enrolledin Duo"I got a newphone andnow my Duodoesn't workCan youreset mypasswordFroedtertIT told meto call youI addedsomeone to aDistro list onthe self servicesite, but it didn'tupdateIsOracleDown?I can't seeany of mydrivesMy Citrixsessionis frozenOutlooksays I can'treset mypasswordYouwantfood?Whatcheck-inkiosk?Can I beadded as amanager fora distro list?Myspouse/friend/etc works inITEndNote 20is asking fora LicenseKeyAdobeReader isn'tallowing meto edit PDF'sMymonitorswon't turnonCan youadd ___to thiscalendar?Can you lookup my TicketwithFroedtert IT?Is thisa spamemail?EPIC saysI have anincorrectpasswordWas therean updateovernight?I was onhold forso long (3minutes)It says I needto be enrolledin Duo toaccess myemailMy Epicisn'tlaunchingI tried resettingmy passwordbut it says "useris not enrolledin Duo"I got a newphone andnow my Duodoesn't workCan youreset mypasswordFroedtertIT told meto call youI addedsomeone to aDistro list onthe self servicesite, but it didn'tupdateIsOracleDown?I can't seeany of mydrivesMy Citrixsessionis frozenOutlooksays I can'treset mypasswordYouwantfood?Whatcheck-inkiosk?Can I beadded as amanager fora distro list?Myspouse/friend/etc works inITEndNote 20is asking fora LicenseKeyAdobeReader isn'tallowing meto edit PDF'sMymonitorswon't turnonCan youadd ___to thiscalendar?Can you lookup my TicketwithFroedtert IT?Is thisa spamemail?EPIC saysI have anincorrectpasswordWas therean updateovernight?I was onhold forso long (3minutes)It says I needto be enrolledin Duo toaccess myemail

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My Epic isn't launching
  2. I tried resetting my password but it says "user is not enrolled in Duo"
  3. I got a new phone and now my Duo doesn't work
  4. Can you reset my password
  5. Froedtert IT told me to call you
  6. I added someone to a Distro list on the self service site, but it didn't update
  7. Is Oracle Down?
  8. I can't see any of my drives
  9. My Citrix session is frozen
  10. Outlook says I can't reset my password
  11. You want food?
  12. What check-in kiosk?
  13. Can I be added as a manager for a distro list?
  14. My spouse/friend /etc works in IT
  15. EndNote 20 is asking for a License Key
  16. Adobe Reader isn't allowing me to edit PDF's
  17. My monitors won't turn on
  18. Can you add ___ to this calendar?
  19. Can you look up my Ticket with Froedtert IT?
  20. Is this a spam email?
  21. EPIC says I have an incorrect password
  22. Was there an update overnight?
  23. I was on hold for so long (3 minutes)
  24. It says I need to be enrolled in Duo to access my email