This bingo card has a free space and 26 words: Get a 10 on NPS today (call or email), Receive a personal compliment from customer, Accident/ Breakdown, Make/amend a multi vehicle booking, Send positive message in group chat, Reply to complaint email, Infringement enquiry, Price match, Lost property call, Customer calls after requesting shuttle over 20 mins ago, Long silence at start of call from customer, Fuel not full on pickup, Recommend travel destination/tourist attraction on call, Pre-existing damage, Booking extension call, Booking cancellation call, Customer answers, MG complaint, Pre-auth call, Refer customer to agent, Reply to Urgent ticket, 10+ minute call, Customer calls regarding shuttle bus with no prior request, MG Complaint, Excess Reduction Enquiry and Additional driver call enquiry.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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