(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Price match
Infringement enquiry
Send positive message in group chat
Long silence at start of call from customer
Customer calls after requesting shuttle over 20 mins ago
Pre-auth call
Fuel not full on pickup
Receive a personal compliment from customer
Customer answers
Pre-existing damage
10+ minute call
Reply to Urgent ticket
Refer customer to agent
Booking cancellation call
Booking extension call
Reply to complaint email
Get a 10 on NPS today (call or email)
Excess Reduction Enquiry
Accident/ Breakdown
Make/amend a multi vehicle booking
Additional driver call enquiry
Recommend travel destination/tourist attraction on call
MG Complaint
Lost property call
MG complaint
Customer calls regarding shuttle bus with no prior request
