InfringementenquiryCustomer callsregardingshuttle buswith no priorrequestFuel notfull onpickupBookingcancellationcallPricematchLong silenceat start ofcall fromcustomerRecommendtraveldestination/touristattraction on callMGcomplaintSendpositivemessage ingroup chatGet a 10on NPStoday (callor email)Customercalls afterrequestingshuttle over20 mins agoReply tocomplaintemailAdditionaldriver callenquiryBookingextensioncallRefercustomerto agent10+minutecallReceive apersonalcomplimentfromcustomerPre-authcallCustomeranswersMake/amenda multivehiclebookingPre-existingdamageMGComplaintLostpropertycallExcessReductionEnquiryAccident/BreakdownReply toUrgentticketInfringementenquiryCustomer callsregardingshuttle buswith no priorrequestFuel notfull onpickupBookingcancellationcallPricematchLong silenceat start ofcall fromcustomerRecommendtraveldestination/touristattraction on callMGcomplaintSendpositivemessage ingroup chatGet a 10on NPStoday (callor email)Customercalls afterrequestingshuttle over20 mins agoReply tocomplaintemailAdditionaldriver callenquiryBookingextensioncallRefercustomerto agent10+minutecallReceive apersonalcomplimentfromcustomerPre-authcallCustomeranswersMake/amenda multivehiclebookingPre-existingdamageMGComplaintLostpropertycallExcessReductionEnquiryAccident/BreakdownReply toUrgentticket

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Infringement enquiry
  2. Customer calls regarding shuttle bus with no prior request
  3. Fuel not full on pickup
  4. Booking cancellation call
  5. Price match
  6. Long silence at start of call from customer
  7. Recommend travel destination/tourist attraction on call
  8. MG complaint
  9. Send positive message in group chat
  10. Get a 10 on NPS today (call or email)
  11. Customer calls after requesting shuttle over 20 mins ago
  12. Reply to complaint email
  13. Additional driver call enquiry
  14. Booking extension call
  15. Refer customer to agent
  16. 10+ minute call
  17. Receive a personal compliment from customer
  18. Pre-auth call
  19. Customer answers
  20. Make/amend a multi vehicle booking
  21. Pre-existing damage
  22. MG Complaint
  23. Lost property call
  24. Excess Reduction Enquiry
  25. Accident/ Breakdown
  26. Reply to Urgent ticket