Receive apersonalcomplimentfromcustomerLostpropertycallCustomer callsregardingshuttle buswith no priorrequestFuel notfull onpickupCustomeranswers10+minutecallBookingcancellationcallLong silenceat start ofcall fromcustomerPre-existingdamageMGComplaintReply toUrgentticketRecommendtraveldestination/touristattraction on callAdditionaldriver callenquiryReply tocomplaintemailBookingextensioncallPricematchRefercustomerto agentMake/amenda multivehiclebookingMGcomplaintAccident/BreakdownInfringementenquiryCustomercalls afterrequestingshuttle over20 mins agoExcessReductionEnquirySendpositivemessage ingroup chatGet a 10on NPStoday (callor email)Pre-authcallReceive apersonalcomplimentfromcustomerLostpropertycallCustomer callsregardingshuttle buswith no priorrequestFuel notfull onpickupCustomeranswers10+minutecallBookingcancellationcallLong silenceat start ofcall fromcustomerPre-existingdamageMGComplaintReply toUrgentticketRecommendtraveldestination/touristattraction on callAdditionaldriver callenquiryReply tocomplaintemailBookingextensioncallPricematchRefercustomerto agentMake/amenda multivehiclebookingMGcomplaintAccident/BreakdownInfringementenquiryCustomercalls afterrequestingshuttle over20 mins agoExcessReductionEnquirySendpositivemessage ingroup chatGet a 10on NPStoday (callor email)Pre-authcall

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a personal compliment from customer
  2. Lost property call
  3. Customer calls regarding shuttle bus with no prior request
  4. Fuel not full on pickup
  5. Customer answers
  6. 10+ minute call
  7. Booking cancellation call
  8. Long silence at start of call from customer
  9. Pre-existing damage
  10. MG Complaint
  11. Reply to Urgent ticket
  12. Recommend travel destination/tourist attraction on call
  13. Additional driver call enquiry
  14. Reply to complaint email
  15. Booking extension call
  16. Price match
  17. Refer customer to agent
  18. Make/amend a multi vehicle booking
  19. MG complaint
  20. Accident/ Breakdown
  21. Infringement enquiry
  22. Customer calls after requesting shuttle over 20 mins ago
  23. Excess Reduction Enquiry
  24. Send positive message in group chat
  25. Get a 10 on NPS today (call or email)
  26. Pre-auth call