Make/amenda multivehiclebookingGet a 10on NPStoday (callor email)CustomeranswersRefercustomerto agentReply toUrgentticketBookingextensioncallPricematchRecommendtraveldestination/touristattraction on callCustomercalls afterrequestingshuttle over20 mins agoMGComplaintFuel notfull onpickupAdditionaldriver callenquiryLostpropertycallExcessReductionEnquiryCustomer callsregardingshuttle buswith no priorrequestSendpositivemessage ingroup chatBookingcancellationcallPre-existingdamageReply tocomplaintemail10+minutecallReceive apersonalcomplimentfromcustomerMGcomplaintLong silenceat start ofcall fromcustomerAccident/BreakdownInfringementenquiryPre-authcallMake/amenda multivehiclebookingGet a 10on NPStoday (callor email)CustomeranswersRefercustomerto agentReply toUrgentticketBookingextensioncallPricematchRecommendtraveldestination/touristattraction on callCustomercalls afterrequestingshuttle over20 mins agoMGComplaintFuel notfull onpickupAdditionaldriver callenquiryLostpropertycallExcessReductionEnquiryCustomer callsregardingshuttle buswith no priorrequestSendpositivemessage ingroup chatBookingcancellationcallPre-existingdamageReply tocomplaintemail10+minutecallReceive apersonalcomplimentfromcustomerMGcomplaintLong silenceat start ofcall fromcustomerAccident/BreakdownInfringementenquiryPre-authcall

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
  1. Make/amend a multi vehicle booking
  2. Get a 10 on NPS today (call or email)
  3. Customer answers
  4. Refer customer to agent
  5. Reply to Urgent ticket
  6. Booking extension call
  7. Price match
  8. Recommend travel destination/tourist attraction on call
  9. Customer calls after requesting shuttle over 20 mins ago
  10. MG Complaint
  11. Fuel not full on pickup
  12. Additional driver call enquiry
  13. Lost property call
  14. Excess Reduction Enquiry
  15. Customer calls regarding shuttle bus with no prior request
  16. Send positive message in group chat
  17. Booking cancellation call
  18. Pre-existing damage
  19. Reply to complaint email
  20. 10+ minute call
  21. Receive a personal compliment from customer
  22. MG complaint
  23. Long silence at start of call from customer
  24. Accident/ Breakdown
  25. Infringement enquiry
  26. Pre-auth call