MGComplaintPre-authcallReply tocomplaintemailRefercustomerto agentAccident/BreakdownCustomercalls afterrequestingshuttle over20 mins agoCustomeranswersCustomer callsregardingshuttle buswith no priorrequestAdditionaldriver callenquiryMake/amenda multivehiclebookingReply toUrgentticketInfringementenquirySendpositivemessage ingroup chatFuel notfull onpickupPricematchBookingextensioncallRecommendtraveldestination/touristattraction on callExcessReductionEnquiryPre-existingdamageReceive apersonalcomplimentfromcustomer10+minutecallMGcomplaintGet a 10on NPStoday (callor email)LostpropertycallBookingcancellationcallLong silenceat start ofcall fromcustomerMGComplaintPre-authcallReply tocomplaintemailRefercustomerto agentAccident/BreakdownCustomercalls afterrequestingshuttle over20 mins agoCustomeranswersCustomer callsregardingshuttle buswith no priorrequestAdditionaldriver callenquiryMake/amenda multivehiclebookingReply toUrgentticketInfringementenquirySendpositivemessage ingroup chatFuel notfull onpickupPricematchBookingextensioncallRecommendtraveldestination/touristattraction on callExcessReductionEnquiryPre-existingdamageReceive apersonalcomplimentfromcustomer10+minutecallMGcomplaintGet a 10on NPStoday (callor email)LostpropertycallBookingcancellationcallLong silenceat start ofcall fromcustomer

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MG Complaint
  2. Pre-auth call
  3. Reply to complaint email
  4. Refer customer to agent
  5. Accident/ Breakdown
  6. Customer calls after requesting shuttle over 20 mins ago
  7. Customer answers
  8. Customer calls regarding shuttle bus with no prior request
  9. Additional driver call enquiry
  10. Make/amend a multi vehicle booking
  11. Reply to Urgent ticket
  12. Infringement enquiry
  13. Send positive message in group chat
  14. Fuel not full on pickup
  15. Price match
  16. Booking extension call
  17. Recommend travel destination/tourist attraction on call
  18. Excess Reduction Enquiry
  19. Pre-existing damage
  20. Receive a personal compliment from customer
  21. 10+ minute call
  22. MG complaint
  23. Get a 10 on NPS today (call or email)
  24. Lost property call
  25. Booking cancellation call
  26. Long silence at start of call from customer