This bingo card has a free space and 24 words: Someone calls you by the wrong name (the name is literally on the screen), Remedy is down, Citrix outage, Any Microsoft application outage, Someone is Rude to you, LSIT chats in (this still somehow happens), FSIS Printer issue, Internet outage, No response from user, New AgLearn training just dropped, Lincpass password/pin reset, Voicemail pin reset, Mobile issue, Software Install, Adobe Signature issue, Return label request, Hardware Issue, Spam/Phishing report, Remedy hits 10 Pending chats, Status update chat (bonus points if it's less than 24 hours), Long Chatter, You get a VIP Chatter, 200 total chats escalated/resolved by everyone and VPN issue.
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