(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Citrix outage
Lincpass password/pin reset
Adobe Signature issue
Mobile issue
No response from user
Status update chat (bonus points if it's less than 24 hours)
Spam/Phishing report
Remedy hits 10 Pending chats
Return label request
Hardware Issue
200 total chats escalated/resolved by everyone
VPN issue
Remedy is down
Software Install
FSIS Printer issue
Someone calls you by the wrong name (the name is literally on the screen)