ACES Supportability Bingo

ACES Supportability Bingo Card
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This bingo card has a free space and 44 words: Get a 5-star survey, Create 1 Apollo Guided Troubleshooter, Get five 5-stars in 1 week, Get a 5-star from a misroute, Get a 5-star from a product limitation, Create 1 Apollo Document, Update 1 Apollo Document, Update a public document with in a private repo, Get a 5-star on a case where you need to create a collab, Request permissions to access Alchemy, Create 1 Alchemy rule, Get a 5-star on a case where you need to take it offline, Watch 1 customer support related training on LinkedIn Learniing, Watch 2 live or recorded videos from the Supportability Summit, Earn a customer hero badge, Make 1 troubleshooting video, Get a 5-star survey, Get five 5-stars in 1 week, Get a 5-star from a misroute, Get a 5-star from a product limitation, Create 1 Apollo Guided Troubleshooter, Create 1 Apollo Document, Update 1 Apollo Document, Update a public document with in a private repo, Get a 5-star on a case where you need to create a collab, Request permissions to access Alchemy, Create 1 Alchemy rule, Get a 5-star on an offline case, Watch 1 customer support related training on LinkedIn Learniing, Watch 2 live or recorded videos from the Supportability Summit, Earn a customer hero badge, Make 1 troubleshooting YouTube video, Have a throughput of 1.2 at the end of the month, Have a 5-star chat CSAT at the end of the month, Get 3 5-star surveys that have a customer coment in it, Get FDR metric "suceeded" for 10 chats / cases, Receive a positive feedback email from a satisfied customer, Receive a 5 star CSAT from a S500 customer, Create a TSG document, Update a TSG document, Have a throughput of 1.5 at the end of the month, Lead a brownbag/training session, Submit a feature request to PG and Submit a bug to PG.

⚠ This card has duplicate items: Get a 5-star survey (2), Create 1 Apollo Guided Troubleshooter (2), Get five 5-stars in 1 week (2), Get a 5-star from a misroute (2), Get a 5-star from a product limitation (2), Create 1 Apollo Document (2), Update 1 Apollo Document (2), Update a public document with in a private repo (2), Get a 5-star on a case where you need to create a collab (2), Request permissions to access Alchemy (2), Create 1 Alchemy rule (2), Watch 1 customer support related training on LinkedIn Learniing (2), Watch 2 live or recorded videos from the Supportability Summit (2), Earn a customer hero badge (2)

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