Customer Service Bingo

Customer Service Bingo Card
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This bingo card has a free space and 24 words: Emailed a customer their policy, Customer wanted to pay their bill, Had to give LOC procedures, Customer had a MotoAssure policy, Clocked in on time, Customer had a Paylink account, Customer had a Headstart coverage, Customer wanted to cancel, Customer had an EFG account, went over coverage with a customer, didnt take an extra rr break, Customer had a Zurich account, Gave the claims process correctly, Customer asked for next payment due date, Customer had an Axiom home policy, Told a customer that their account was already cancelled, Warm Transferred a customer to another department, Transferred a call to claims, Said the correct campaign in closing script, I took 25 calls today, Helped a teammate in the group chat, Customer had a Walco account, Customer asked me about refund info and Sent a reprint request.

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