Customerwanted tocancelCustomerhad anAxiomhome policyHelped ateammatein thegroup chatdidnt takean extrarr breakGave theclaimsprocesscorrectlyCustomerhad aZurichaccountwent overcoveragewith acustomerSaid thecorrectcampaign inclosing scriptTransferreda call toclaimsCustomerhad anEFGaccountTold acustomer thattheir accountwas alreadycancelledEmailed acustomertheirpolicyCustomerasked fornextpayment duedateCustomerhad aHeadstartcoverageCustomerwanted topay theirbillI took25 callstodayCustomerhad aMotoAssurepolicyHad togive LOCproceduresSent areprintrequestCustomerasked meaboutrefund infoCustomerhad aPaylinkaccountWarmTransferreda customerto anotherdepartmentCustomerhad aWalcoaccountClockedin ontimeCustomerwanted tocancelCustomerhad anAxiomhome policyHelped ateammatein thegroup chatdidnt takean extrarr breakGave theclaimsprocesscorrectlyCustomerhad aZurichaccountwent overcoveragewith acustomerSaid thecorrectcampaign inclosing scriptTransferreda call toclaimsCustomerhad anEFGaccountTold acustomer thattheir accountwas alreadycancelledEmailed acustomertheirpolicyCustomerasked fornextpayment duedateCustomerhad aHeadstartcoverageCustomerwanted topay theirbillI took25 callstodayCustomerhad aMotoAssurepolicyHad togive LOCproceduresSent areprintrequestCustomerasked meaboutrefund infoCustomerhad aPaylinkaccountWarmTransferreda customerto anotherdepartmentCustomerhad aWalcoaccountClockedin ontime

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wanted to cancel
  2. Customer had an Axiom home policy
  3. Helped a teammate in the group chat
  4. didnt take an extra rr break
  5. Gave the claims process correctly
  6. Customer had a Zurich account
  7. went over coverage with a customer
  8. Said the correct campaign in closing script
  9. Transferred a call to claims
  10. Customer had an EFG account
  11. Told a customer that their account was already cancelled
  12. Emailed a customer their policy
  13. Customer asked for next payment due date
  14. Customer had a Headstart coverage
  15. Customer wanted to pay their bill
  16. I took 25 calls today
  17. Customer had a MotoAssure policy
  18. Had to give LOC procedures
  19. Sent a reprint request
  20. Customer asked me about refund info
  21. Customer had a Paylink account
  22. Warm Transferred a customer to another department
  23. Customer had a Walco account
  24. Clocked in on time