(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wanted to pay their bill
Customer asked me about refund info
Customer asked for next payment due date
Customer had a Headstart coverage
Helped a teammate in the group chat
Gave the claims process correctly
I took 25 calls today
Had to give LOC procedures
Customer had an EFG account
Sent a reprint request
didnt take an extra rr break
Transferred a call to claims
Customer wanted to cancel
Warm Transferred a customer to another department
Customer had a Zurich account
Customer had an Axiom home policy
Clocked in on time
Customer had a Paylink account
Customer had a Walco account
went over coverage with a customer
Said the correct campaign in closing script
Told a customer that their account was already cancelled
