Told acustomer thattheir accountwas alreadycancelledSaid thecorrectcampaign inclosing scriptdidnt takean extrarr breakSent areprintrequestCustomerhad anAxiomhome policyCustomerasked fornextpayment duedateGave theclaimsprocesscorrectlyCustomerhad anEFGaccountCustomerhad aWalcoaccountHelped ateammatein thegroup chatTransferreda call toclaimsCustomerwanted tocancelI took25 callstodayCustomerhad aPaylinkaccountEmailed acustomertheirpolicyCustomerhad aMotoAssurepolicyCustomerasked meaboutrefund infoCustomerhad aZurichaccountHad togive LOCprocedureswent overcoveragewith acustomerClockedin ontimeCustomerhad aHeadstartcoverageWarmTransferreda customerto anotherdepartmentCustomerwanted topay theirbillTold acustomer thattheir accountwas alreadycancelledSaid thecorrectcampaign inclosing scriptdidnt takean extrarr breakSent areprintrequestCustomerhad anAxiomhome policyCustomerasked fornextpayment duedateGave theclaimsprocesscorrectlyCustomerhad anEFGaccountCustomerhad aWalcoaccountHelped ateammatein thegroup chatTransferreda call toclaimsCustomerwanted tocancelI took25 callstodayCustomerhad aPaylinkaccountEmailed acustomertheirpolicyCustomerhad aMotoAssurepolicyCustomerasked meaboutrefund infoCustomerhad aZurichaccountHad togive LOCprocedureswent overcoveragewith acustomerClockedin ontimeCustomerhad aHeadstartcoverageWarmTransferreda customerto anotherdepartmentCustomerwanted topay theirbill

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told a customer that their account was already cancelled
  2. Said the correct campaign in closing script
  3. didnt take an extra rr break
  4. Sent a reprint request
  5. Customer had an Axiom home policy
  6. Customer asked for next payment due date
  7. Gave the claims process correctly
  8. Customer had an EFG account
  9. Customer had a Walco account
  10. Helped a teammate in the group chat
  11. Transferred a call to claims
  12. Customer wanted to cancel
  13. I took 25 calls today
  14. Customer had a Paylink account
  15. Emailed a customer their policy
  16. Customer had a MotoAssure policy
  17. Customer asked me about refund info
  18. Customer had a Zurich account
  19. Had to give LOC procedures
  20. went over coverage with a customer
  21. Clocked in on time
  22. Customer had a Headstart coverage
  23. Warm Transferred a customer to another department
  24. Customer wanted to pay their bill