Customerhad anEFGaccountCustomerwanted topay theirbillSent areprintrequestGave theclaimsprocesscorrectlyCustomerhad aHeadstartcoveragedidnt takean extrarr breakCustomerhad anAxiomhome policyHelped ateammatein thegroup chatCustomerhad aWalcoaccountCustomerwanted tocancelI took25 callstodayHad togive LOCproceduresCustomerasked meaboutrefund infoTold acustomer thattheir accountwas alreadycancelledCustomerasked fornextpayment duedateCustomerhad aZurichaccountTransferreda call toclaimswent overcoveragewith acustomerEmailed acustomertheirpolicyCustomerhad aPaylinkaccountCustomerhad aMotoAssurepolicyClockedin ontimeSaid thecorrectcampaign inclosing scriptWarmTransferreda customerto anotherdepartmentCustomerhad anEFGaccountCustomerwanted topay theirbillSent areprintrequestGave theclaimsprocesscorrectlyCustomerhad aHeadstartcoveragedidnt takean extrarr breakCustomerhad anAxiomhome policyHelped ateammatein thegroup chatCustomerhad aWalcoaccountCustomerwanted tocancelI took25 callstodayHad togive LOCproceduresCustomerasked meaboutrefund infoTold acustomer thattheir accountwas alreadycancelledCustomerasked fornextpayment duedateCustomerhad aZurichaccountTransferreda call toclaimswent overcoveragewith acustomerEmailed acustomertheirpolicyCustomerhad aPaylinkaccountCustomerhad aMotoAssurepolicyClockedin ontimeSaid thecorrectcampaign inclosing scriptWarmTransferreda customerto anotherdepartment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer had an EFG account
  2. Customer wanted to pay their bill
  3. Sent a reprint request
  4. Gave the claims process correctly
  5. Customer had a Headstart coverage
  6. didnt take an extra rr break
  7. Customer had an Axiom home policy
  8. Helped a teammate in the group chat
  9. Customer had a Walco account
  10. Customer wanted to cancel
  11. I took 25 calls today
  12. Had to give LOC procedures
  13. Customer asked me about refund info
  14. Told a customer that their account was already cancelled
  15. Customer asked for next payment due date
  16. Customer had a Zurich account
  17. Transferred a call to claims
  18. went over coverage with a customer
  19. Emailed a customer their policy
  20. Customer had a Paylink account
  21. Customer had a MotoAssure policy
  22. Clocked in on time
  23. Said the correct campaign in closing script
  24. Warm Transferred a customer to another department