Customerasked fornextpayment duedateSaid thecorrectcampaign inclosing scriptI took25 callstodayCustomerhad aZurichaccountWarmTransferreda customerto anotherdepartmentCustomerasked meaboutrefund infoEmailed acustomertheirpolicyCustomerwanted topay theirbillTold acustomer thattheir accountwas alreadycancelledHad togive LOCproceduresClockedin ontimeCustomerhad aHeadstartcoverageCustomerhad anEFGaccountHelped ateammatein thegroup chatCustomerhad aWalcoaccountCustomerhad anAxiomhome policyGave theclaimsprocesscorrectlywent overcoveragewith acustomerSent areprintrequestCustomerwanted tocancelTransferreda call toclaimsdidnt takean extrarr breakCustomerhad aMotoAssurepolicyCustomerhad aPaylinkaccountCustomerasked fornextpayment duedateSaid thecorrectcampaign inclosing scriptI took25 callstodayCustomerhad aZurichaccountWarmTransferreda customerto anotherdepartmentCustomerasked meaboutrefund infoEmailed acustomertheirpolicyCustomerwanted topay theirbillTold acustomer thattheir accountwas alreadycancelledHad togive LOCproceduresClockedin ontimeCustomerhad aHeadstartcoverageCustomerhad anEFGaccountHelped ateammatein thegroup chatCustomerhad aWalcoaccountCustomerhad anAxiomhome policyGave theclaimsprocesscorrectlywent overcoveragewith acustomerSent areprintrequestCustomerwanted tocancelTransferreda call toclaimsdidnt takean extrarr breakCustomerhad aMotoAssurepolicyCustomerhad aPaylinkaccount

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asked for next payment due date
  2. Said the correct campaign in closing script
  3. I took 25 calls today
  4. Customer had a Zurich account
  5. Warm Transferred a customer to another department
  6. Customer asked me about refund info
  7. Emailed a customer their policy
  8. Customer wanted to pay their bill
  9. Told a customer that their account was already cancelled
  10. Had to give LOC procedures
  11. Clocked in on time
  12. Customer had a Headstart coverage
  13. Customer had an EFG account
  14. Helped a teammate in the group chat
  15. Customer had a Walco account
  16. Customer had an Axiom home policy
  17. Gave the claims process correctly
  18. went over coverage with a customer
  19. Sent a reprint request
  20. Customer wanted to cancel
  21. Transferred a call to claims
  22. didnt take an extra rr break
  23. Customer had a MotoAssure policy
  24. Customer had a Paylink account