Customerhad aWalcoaccountCustomerhad anAxiomhome policyCustomerasked fornextpayment duedateCustomerhad aHeadstartcoverageHad togive LOCproceduresTold acustomer thattheir accountwas alreadycancelledCustomerwanted tocancelCustomerhad anEFGaccountdidnt takean extrarr breakGave theclaimsprocesscorrectlySent areprintrequestClockedin ontimeTransferreda call toclaimsCustomerhad aZurichaccountEmailed acustomertheirpolicyWarmTransferreda customerto anotherdepartmentCustomerasked meaboutrefund infoHelped ateammatein thegroup chatSaid thecorrectcampaign inclosing scriptCustomerwanted topay theirbillI took25 callstodayCustomerhad aPaylinkaccountCustomerhad aMotoAssurepolicywent overcoveragewith acustomerCustomerhad aWalcoaccountCustomerhad anAxiomhome policyCustomerasked fornextpayment duedateCustomerhad aHeadstartcoverageHad togive LOCproceduresTold acustomer thattheir accountwas alreadycancelledCustomerwanted tocancelCustomerhad anEFGaccountdidnt takean extrarr breakGave theclaimsprocesscorrectlySent areprintrequestClockedin ontimeTransferreda call toclaimsCustomerhad aZurichaccountEmailed acustomertheirpolicyWarmTransferreda customerto anotherdepartmentCustomerasked meaboutrefund infoHelped ateammatein thegroup chatSaid thecorrectcampaign inclosing scriptCustomerwanted topay theirbillI took25 callstodayCustomerhad aPaylinkaccountCustomerhad aMotoAssurepolicywent overcoveragewith acustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer had a Walco account
  2. Customer had an Axiom home policy
  3. Customer asked for next payment due date
  4. Customer had a Headstart coverage
  5. Had to give LOC procedures
  6. Told a customer that their account was already cancelled
  7. Customer wanted to cancel
  8. Customer had an EFG account
  9. didnt take an extra rr break
  10. Gave the claims process correctly
  11. Sent a reprint request
  12. Clocked in on time
  13. Transferred a call to claims
  14. Customer had a Zurich account
  15. Emailed a customer their policy
  16. Warm Transferred a customer to another department
  17. Customer asked me about refund info
  18. Helped a teammate in the group chat
  19. Said the correct campaign in closing script
  20. Customer wanted to pay their bill
  21. I took 25 calls today
  22. Customer had a Paylink account
  23. Customer had a MotoAssure policy
  24. went over coverage with a customer