Customerwanted tocancelCustomerhad aMotoAssurepolicyClockedin ontimeCustomerhad aPaylinkaccountGave theclaimsprocesscorrectlySent areprintrequestSaid thecorrectcampaign inclosing scriptwent overcoveragewith acustomerEmailed acustomertheirpolicyCustomerhad aHeadstartcoverageCustomerhad aZurichaccountCustomerhad anAxiomhome policyCustomerwanted topay theirbillCustomerasked fornextpayment duedateWarmTransferreda customerto anotherdepartmentTold acustomer thattheir accountwas alreadycancelleddidnt takean extrarr breakTransferreda call toclaimsI took25 callstodayHad togive LOCproceduresCustomerhad anEFGaccountCustomerasked meaboutrefund infoCustomerhad aWalcoaccountHelped ateammatein thegroup chatCustomerwanted tocancelCustomerhad aMotoAssurepolicyClockedin ontimeCustomerhad aPaylinkaccountGave theclaimsprocesscorrectlySent areprintrequestSaid thecorrectcampaign inclosing scriptwent overcoveragewith acustomerEmailed acustomertheirpolicyCustomerhad aHeadstartcoverageCustomerhad aZurichaccountCustomerhad anAxiomhome policyCustomerwanted topay theirbillCustomerasked fornextpayment duedateWarmTransferreda customerto anotherdepartmentTold acustomer thattheir accountwas alreadycancelleddidnt takean extrarr breakTransferreda call toclaimsI took25 callstodayHad togive LOCproceduresCustomerhad anEFGaccountCustomerasked meaboutrefund infoCustomerhad aWalcoaccountHelped ateammatein thegroup chat

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer wanted to cancel
  2. Customer had a MotoAssure policy
  3. Clocked in on time
  4. Customer had a Paylink account
  5. Gave the claims process correctly
  6. Sent a reprint request
  7. Said the correct campaign in closing script
  8. went over coverage with a customer
  9. Emailed a customer their policy
  10. Customer had a Headstart coverage
  11. Customer had a Zurich account
  12. Customer had an Axiom home policy
  13. Customer wanted to pay their bill
  14. Customer asked for next payment due date
  15. Warm Transferred a customer to another department
  16. Told a customer that their account was already cancelled
  17. didnt take an extra rr break
  18. Transferred a call to claims
  19. I took 25 calls today
  20. Had to give LOC procedures
  21. Customer had an EFG account
  22. Customer asked me about refund info
  23. Customer had a Walco account
  24. Helped a teammate in the group chat