(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Warm Transferred a customer to another department
Customer wanted to cancel
Customer had a MotoAssure policy
Customer had a Paylink account
Customer had a Headstart coverage
Had to give LOC procedures
went over coverage with a customer
Emailed a customer their policy
Transferred a call to claims
Customer had an Axiom home policy
Customer had an EFG account
didnt take an extra rr break
Customer asked me about refund info
Customer asked for next payment due date
Told a customer that their account was already cancelled
