(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Emailed a customer their policy
Customer had an EFG account
Warm Transferred a customer to another department
Helped a teammate in the group chat
Customer asked for next payment due date
Had to give LOC procedures
Customer wanted to cancel
Customer wanted to pay their bill
I took 25 calls today
Customer asked me about refund info
Customer had a Headstart coverage
Customer had a Zurich account
didnt take an extra rr break
Customer had a Walco account
Customer had a MotoAssure policy
Clocked in on time
Said the correct campaign in closing script
Transferred a call to claims
Customer had an Axiom home policy
Sent a reprint request
Told a customer that their account was already cancelled
