This bingo card has a free space and 24 words: "That's not what I said", Asks stupid question in chat, Eats while on phone, Puts pt on hold (Finishing up a pt), Puts pt on hold (No reason), Uses someones name without needing to, Disappears for 10 minutes in the morning, Uses bathroom before lunch, making her late to clock out, Too 'busy' to answer the phone, Schedules without insurance, Schedules within a week, Asks something she should know, Gives Medical Advice, Joins convo she's not apart of, Makes excuses why somethings not done, Gets VOB info wrong, Asks where to schedule something, Passes on a call she could handle, Waits for response rather than sending to correct person, Has pt repeat things more than 3 times, Call takes over 15 minutes, Ignores a call to 'talk', Passes SA to Stevi that she could have scheduled and Tells a pt 'Definitely'.
Front Office Bingo | CMA Registration | Customer Service Week | Medical Front Desk | Customer Service Week
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