(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Passes on a call she could handle
Schedules without insurance
Uses bathroom before lunch, making her late to clock out
Call takes over 15 minutes
Asks where to schedule something
Disappears for 10 minutes in the morning
Passes SA to Stevi that she could have scheduled
Has pt repeat things more than 3 times
Puts pt on hold (No reason)
Uses someones name without needing to
Ignores a call to 'talk'
Asks stupid question in chat
Gives Medical Advice
Tells a pt 'Definitely'
Too 'busy' to answer the phone
Puts pt on hold (Finishing up a pt)
Gets VOB info wrong
Joins convo she's not apart of
"That's not what I said"
Makes excuses why somethings not done
Schedules within a week
Waits for response rather than sending to correct person
