Call takesover 15minutesHas ptrepeatthings morethan 3 timesWaits forresponserather thansending tocorrect personPasses SAto Stevi thatshe couldhavescheduledDisappearsfor 10minutes inthe morningGivesMedicalAdvicePuts pt onhold(Finishingup a pt)Usessomeonesnamewithoutneeding toAsksstupidquestionin chat"That'snot whatI said"Makesexcuses whysomethingsnot doneScheduleswithin aweekToo 'busy'to answerthe phoneEatswhile onphoneScheduleswithoutinsuranceAskswhere toschedulesomethingJoinsconvoshe's notapart ofUses bathroombefore lunch,making her lateto clock outAskssomethingshe shouldknowPuts pt onhold (Noreason)Ignoresa callto 'talk'Passeson a callshe couldhandleGetsVOB infowrongTells a pt'Definitely'Call takesover 15minutesHas ptrepeatthings morethan 3 timesWaits forresponserather thansending tocorrect personPasses SAto Stevi thatshe couldhavescheduledDisappearsfor 10minutes inthe morningGivesMedicalAdvicePuts pt onhold(Finishingup a pt)Usessomeonesnamewithoutneeding toAsksstupidquestionin chat"That'snot whatI said"Makesexcuses whysomethingsnot doneScheduleswithin aweekToo 'busy'to answerthe phoneEatswhile onphoneScheduleswithoutinsuranceAskswhere toschedulesomethingJoinsconvoshe's notapart ofUses bathroombefore lunch,making her lateto clock outAskssomethingshe shouldknowPuts pt onhold (Noreason)Ignoresa callto 'talk'Passeson a callshe couldhandleGetsVOB infowrongTells a pt'Definitely'

WWMD - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call takes over 15 minutes
  2. Has pt repeat things more than 3 times
  3. Waits for response rather than sending to correct person
  4. Passes SA to Stevi that she could have scheduled
  5. Disappears for 10 minutes in the morning
  6. Gives Medical Advice
  7. Puts pt on hold (Finishing up a pt)
  8. Uses someones name without needing to
  9. Asks stupid question in chat
  10. "That's not what I said"
  11. Makes excuses why somethings not done
  12. Schedules within a week
  13. Too 'busy' to answer the phone
  14. Eats while on phone
  15. Schedules without insurance
  16. Asks where to schedule something
  17. Joins convo she's not apart of
  18. Uses bathroom before lunch, making her late to clock out
  19. Asks something she should know
  20. Puts pt on hold (No reason)
  21. Ignores a call to 'talk'
  22. Passes on a call she could handle
  23. Gets VOB info wrong
  24. Tells a pt 'Definitely'