This bingo card has a free space and 24 words: We keep telephone conversations calm and free of background noises, We consistently and respectfully personalize interactions, addressing the guest by name, Free, We are alert and behave professionally, We communicate seamlessly across departments, Free, We are thoughtful and intuitive, anticipating the guest's needs, We perform our jobs knowledgeably and proficiently, If we need to place a guest on hold, we ask their permission before doing so, We demonstrate a strong sense of personal care and hygiene; our appearance is consistent with the property style, We politely acknowledge the guest whenever possible, We close interactions with a polite wish and thanking the guest, We are gracious and use an appropriate pace when speaking, We offer an alternative if declining a request, Free, We do not keep guests on hold for more than 30 seconds without offering a call-back, We maintain appropriate body language at all times, We quickly and discreetly rectify any negative guest issues with words of apology, We wear clean and well-fitted uniforms, We demonstrate genuine interest and concern for the guest, We speak naturally yet professionally, avoiding slang and phrase-fragments, Our service is free of excessive delays or interruptions, We smile and are engaging and Free.
⚠ This card has duplicate items: Free (2)
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