This bingo card has a free space and 24 words: Customer gave a compliment, Was put on hold by the customer, Asked a lead for assistance, Transferred a call, Customer kept interrupting me, Took action on a call, Took more than 30 calls, Welcomed the customer, Deescalated a complaint, Had a strange request, Completed all of your HLC training, Helped a fellow CSR, Resolved a web issue, Used a value added statement, Went above and beyond for a customer, Used soft skills, Understood the situation, Wrap time under 1 minute, Apologized for the hold time, Brought the customer back, Made a customer laugh, Verified qv2, Educated the customer and Offered the customer with more than one option.
CARKW BINGO | CARKW BINGO | CARKW BINGO | CARKW BINGO | CARKW BINGO
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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