This bingo card has a free space and 24 words: Handled a MSO Email, Scored 95% or higher utilization, Used the CPS page for Allstate customer, Placed a order for a Wall Report, Had the Most Calls/Chats for the week for your team, Had to use the BO tool to place a image only report, Sent a case the NE Ram, Got a clean sweep, Had to research a call using Cybersource, Added a item to product feedback form, Had the most emails for your team for the week, Handled a BP report missing information, 100% QA passing rate the week, Properly used tech issues channel due to a missed call, Had a call about a BidP, Successfully de-escalated a call, Spoke to a customer who's first name starts with a "K", Had a call about a report correction that had to be a split, 0 errors for the week, Got a 100% CPH or efficiency, Asked a question about XM in the CC_CS channel, submitted a HDT for a login email change, Sent a State Farm customer to the help desk and Used a KB article on how to submit a refund.
Customer Enablement Bingo Challange | Customer Service Bingo | Call Blitz 2/22 & 2/23 | TL Bingo! | Sales Bingo
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