(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Properly used tech issues channel due to a missed call
0 errors for the week
100% QA passing rate the week
Added a item to product feedback form
submitted a HDT for a login email change
Asked a question about XM in the CC_CS channel
Scored 95% or higher utilization
Got a 100% CPH or efficiency
Spoke to a customer who's first name starts with a "K"
Got a clean sweep
Handled a BP report missing information
Had to use the BO tool to place a image only report
Had a call about a report correction that had to be a split
Used a KB article on how to submit a refund
Had to research a call using Cybersource
Sent a case the NE Ram
Had the most emails for your team for the week
Successfully de-escalated a call
Used the CPS page for Allstate customer
Handled a MSO Email
Sent a State Farm customer to the help desk
Placed a order for a Wall Report
Had the Most Calls/Chats for the week for your team
