(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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0 errors for the week
Placed a order for a Wall Report
Spoke to a customer who's first name starts with a "K"
Sent a case the NE Ram
Had to use the BO tool to place a image only report
Had the most emails for your team for the week
submitted a HDT for a login email change
Got a clean sweep
Used the CPS page for Allstate customer
Had to research a call using Cybersource
Sent a State Farm customer to the help desk
Properly used tech issues channel due to a missed call
Got a 100% CPH or efficiency
Scored 95% or higher utilization
Handled a MSO Email
Added a item to product feedback form
100% QA passing rate the week
Had a call about a BidP
Used a KB article on how to submit a refund
Asked a question about XM in the CC_CS channel
Handled a BP report missing information
Successfully de-escalated a call
Had a call about a report correction that had to be a split
Had the Most Calls/Chats for the week for your team
