(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spoke to a customer who's first name starts with a "K"
submitted a HDT for a login email change
Used a KB article on how to submit a refund
Had the Most Calls/Chats for the week for your team
Had to use the BO tool to place a image only report
Sent a State Farm customer to the help desk
100% QA passing rate the week
Got a 100% CPH or efficiency
Had a call about a report correction that had to be a split
Got a clean sweep
Handled a BP report missing information
Used the CPS page for Allstate customer
Placed a order for a Wall Report
Sent a case the NE Ram
Had a call about a BidP
0 errors for the week
Successfully de-escalated a call
Added a item to product feedback form
Asked a question about XM in the CC_CS channel
Had to research a call using Cybersource
Handled a MSO Email
Properly used tech issues channel due to a missed call
