(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spoke to a customer who's first name starts with a "K"
Successfully de-escalated a call
Had the Most Calls/Chats for the week for your team
Handled a MSO Email
Placed a order for a Wall Report
Had to research a call using Cybersource
Scored 95% or higher utilization
submitted a HDT for a login email change
Got a 100% CPH or efficiency
0 errors for the week
Had to use the BO tool to place a image only report
Used the CPS page for Allstate customer
Had the most emails for your team for the week
Added a item to product feedback form
Handled a BP report missing information
Used a KB article on how to submit a refund
Properly used tech issues channel due to a missed call
Got a clean sweep
Had a call about a BidP
Sent a State Farm customer to the help desk
Sent a case the NE Ram
Had a call about a report correction that had to be a split
