(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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submitted a HDT for a login email change
Sent a State Farm customer to the help desk
Used the CPS page for Allstate customer
Added a item to product feedback form
Had the most emails for your team for the week
Placed a order for a Wall Report
Had the Most Calls/Chats for the week for your team
Had a call about a report correction that had to be a split
Successfully de-escalated a call
Got a clean sweep
Asked a question about XM in the CC_CS channel
Had to use the BO tool to place a image only report
Handled a MSO Email
Sent a case the NE Ram
Spoke to a customer who's first name starts with a "K"
Used a KB article on how to submit a refund
Scored 95% or higher utilization
Got a 100% CPH or efficiency
100% QA passing rate the week
Had a call about a BidP
Handled a BP report missing information
0 errors for the week
Had to research a call using Cybersource
Properly used tech issues channel due to a missed call
