Had themost emailsfor yourteam for theweekSent a StateFarmcustomer tothe helpdeskHandleda MSOEmailHad a callabout a reportcorrection thathad to be asplitAsked aquestionabout XM inthe CC_CSchannelProperly usedtech issueschannel dueto a missedcallSuccessfullyde-escalated acallGot a100%CPH orefficiencyHad acall abouta BidPsubmitted aHDT for alogin emailchangeUsed a KBarticle onhow tosubmit arefundPlaced aorder for aWallReportSent acase theNE RamSpoke to acustomerwho's firstname startswith a "K"Handled aBP reportmissinginformationUsed theCPS pagefor AllstatecustomerHad to usethe BO toolto place aimage onlyreportHad toresearch acall usingCybersourceScored95% orhigherutilizationGot acleansweepAdded aitem toproductfeedbackformHad the MostCalls/Chatsfor the weekfor your team100% QApassingrate theweek0 errorsfor theweekHad themost emailsfor yourteam for theweekSent a StateFarmcustomer tothe helpdeskHandleda MSOEmailHad a callabout a reportcorrection thathad to be asplitAsked aquestionabout XM inthe CC_CSchannelProperly usedtech issueschannel dueto a missedcallSuccessfullyde-escalated acallGot a100%CPH orefficiencyHad acall abouta BidPsubmitted aHDT for alogin emailchangeUsed a KBarticle onhow tosubmit arefundPlaced aorder for aWallReportSent acase theNE RamSpoke to acustomerwho's firstname startswith a "K"Handled aBP reportmissinginformationUsed theCPS pagefor AllstatecustomerHad to usethe BO toolto place aimage onlyreportHad toresearch acall usingCybersourceScored95% orhigherutilizationGot acleansweepAdded aitem toproductfeedbackformHad the MostCalls/Chatsfor the weekfor your team100% QApassingrate theweek0 errorsfor theweek

Customer Enablement Bingo Challange - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had the most emails for your team for the week
  2. Sent a State Farm customer to the help desk
  3. Handled a MSO Email
  4. Had a call about a report correction that had to be a split
  5. Asked a question about XM in the CC_CS channel
  6. Properly used tech issues channel due to a missed call
  7. Successfully de-escalated a call
  8. Got a 100% CPH or efficiency
  9. Had a call about a BidP
  10. submitted a HDT for a login email change
  11. Used a KB article on how to submit a refund
  12. Placed a order for a Wall Report
  13. Sent a case the NE Ram
  14. Spoke to a customer who's first name starts with a "K"
  15. Handled a BP report missing information
  16. Used the CPS page for Allstate customer
  17. Had to use the BO tool to place a image only report
  18. Had to research a call using Cybersource
  19. Scored 95% or higher utilization
  20. Got a clean sweep
  21. Added a item to product feedback form
  22. Had the Most Calls/Chats for the week for your team
  23. 100% QA passing rate the week
  24. 0 errors for the week