(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had the most emails for your team for the week
Asked a question about XM in the CC_CS channel
0 errors for the week
Got a 100% CPH or efficiency
Had the Most Calls/Chats for the week for your team
Handled a BP report missing information
Used a KB article on how to submit a refund
Properly used tech issues channel due to a missed call
Had a call about a report correction that had to be a split
100% QA passing rate the week
submitted a HDT for a login email change
Sent a State Farm customer to the help desk
Added a item to product feedback form
Had to research a call using Cybersource
Got a clean sweep
Had a call about a BidP
Used the CPS page for Allstate customer
Scored 95% or higher utilization
Handled a MSO Email
Successfully de-escalated a call
Had to use the BO tool to place a image only report
Placed a order for a Wall Report
Spoke to a customer who's first name starts with a "K"