(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Successfully de-escalated a call
Had to research a call using Cybersource
Had a call about a report correction that had to be a split
Handled a BP report missing information
Had to use the BO tool to place a image only report
Got a 100% CPH or efficiency
0 errors for the week
Had the most emails for your team for the week
Had a call about a BidP
Got a clean sweep
Handled a MSO Email
Used a KB article on how to submit a refund
Spoke to a customer who's first name starts with a "K"
submitted a HDT for a login email change
100% QA passing rate the week
Properly used tech issues channel due to a missed call
Sent a State Farm customer to the help desk
Added a item to product feedback form
Placed a order for a Wall Report
Scored 95% or higher utilization
Used the CPS page for Allstate customer
Sent a case the NE Ram
Asked a question about XM in the CC_CS channel
Had the Most Calls/Chats for the week for your team
