Library Customer Experience

Library Customer Experience Bingo Card
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This bingo card has a free space and 24 words: received gifts by a satisfied customer, used an e-reader, learned something new this week, made a customer smile, became friends wtith a customer, helped out a colleague, called a customer to follow-up, browsed Hoopla, visited digital hub, used a database, direct someone to another library, troubleshoot a copier machine, suggested a book, have handled a difficult customer, comfortable using TPL website, have printed from a mobile, have helped customer scan a document, referred a program, acknowledge a customer complaint, asked: Are you satisfied with the service?, assisted with customer print request, explored Hoopla, exceeded customer expectations and walk customer to a collection.

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Library Customer Experience | Library Customer Experience | BINGO | Customer Bingo | Customer Appreciation Bingo

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