Call Handling Review

Call Handling Review Bingo Card
Preview

This bingo card has 2 images, a free space and 17 words: One Opening Call, De-Escalation (1), Closing (1) Call, Mock Call: Failed Verification, Recap (Before Transfer), De-Escalation (3), Third Party Verification, Mock Calls: Disabled UID, Mock Calls: Failed Verification, Closing (3), Ownership (3) Upset Customer, One Ownership Call, Mock Call: Close Account, Recap 6, De-Escalation(4), Closing (2) and Mock Call: Update Contact Information.

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Call Bingo | CE BINGO | CA Customer Interaction | Call Bingo | call flow

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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