This bingo card has 36 words: >30 minute Call, Confirmed Outage, No Acct# or Address, "I've been transferred X times", "Is this X Branch", Non-Auth User Asking Billing Questions, No calls in Queue when someone pings, (YOU) Late Lunch due to calls, Multiple Tickets from One Call, Portal Access Ticket, Call Data line and get Voice, Call Voice line and get Data, Process Announcement, Office Snack Restock (Your location), Willie Ann Picks up for East Residential, Impossible to spell Cust Name that they don't offer the spelling for, Get called a "Cool" name by a client, Unhelpful/Unclear reply to question in chat, Free!, Get a call within 2 minutes of Lunch, Get a call within 2 minutes of EOD, Held Hostage on Call, Caller makes self-deprecating joke or comment, Someone comments "same" on another's post, Close Case for No Customer Response, ALL CAPS from client in Chat, ICX crashes (YOU), Go to xfer call and it disconnected, LVM for a client, Call about something you've never heard of before, You are the client's 3rd+ call that day, 10 minute gap between calls while Ready, Someone Posts in the Wrong Room, Resolved Case Reopened stating "not resolved", (YOU) Get pinged directly in a room and "Are there any trends on calls".
call center bingo | Partner Support | Receptionist | Team Dawn Call Bingo | Call center bingo
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