QA Bingo

QA Bingo Card
Preview

This bingo card has a free space and 44 words: Provided the greeting within 10 seconds (A1), Follow scripting (D4), Monthly Premium (B), Provided hours of operations (E1), Closed call appropriately (E1), Complete enrollment accurately (C2), Agreement to SOA (B1), Used correct disposition (E2), Confirmed Medicare eligible (B2), Avoid dead air (D4), Active listening (D2), Needs analysis (B3), Avoided the use of acronyms (D3), Coverage outside of US (B4), Complete notes for lead (B6), Utilized resources (C1), Checked in with caller within 90 seconds (D1), Plan presentation (B4), Followed HIPAA guidelines (F1), Referred to the caller by name (D3), Overcome objections (B5), Demographics (A2), Read disclaimers (F1), Set call agenda (A4), Meets, Exceeds, 103%, 95%, Compliance, Warm transfer, Cold transfer, Ready to sell, POA, Licensed agent, Coaching, Does not meets, Partially meets, Enrollment, Eligibility, PDP, MAPD, HMO, DSNP and PPO.

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QA Aetna Bingo | Aa Bb Cc Dd Ee Ff | PNG CUSTOMER SERVICE APPRECIATION '16 | BINGO! QW Edition | BATTLESHIP

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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