Overcomeobjections(B5)Set callagenda(A4)CoachingChecked inwith callerwithin 90seconds(D1)EligibilityPPOFollowscripting(D4)ComplianceProvided thegreetingwithin 10seconds(A1)Licensedagent95%ColdtransferEnrollmentDSNPPlanpresentation(B4)Readdisclaimers(F1)Utilizedresources(C1)DoesnotmeetsClosed callappropriately(E1)Providedhours ofoperations(E1)Readyto sellNeedsanalysis(B3)PDPAvoidedthe use ofacronyms(D3)Completeenrollmentaccurately(C2)MAPDDemographics(A2)Agreementto SOA(B1)ExceedsActivelistening(D2)ConfirmedMedicareeligible(B2)FollowedHIPAAguidelines(F1)WarmtransferHMOMonthlyPremium(B)Usedcorrectdisposition(E2)103%POACompletenotes forlead (B6)Avoiddeadair (D4)PartiallymeetsCoverageoutside ofUS (B4)Referredto thecaller byname (D3)MeetsOvercomeobjections(B5)Set callagenda(A4)CoachingChecked inwith callerwithin 90seconds(D1)EligibilityPPOFollowscripting(D4)ComplianceProvided thegreetingwithin 10seconds(A1)Licensedagent95%ColdtransferEnrollmentDSNPPlanpresentation(B4)Readdisclaimers(F1)Utilizedresources(C1)DoesnotmeetsClosed callappropriately(E1)Providedhours ofoperations(E1)Readyto sellNeedsanalysis(B3)PDPAvoidedthe use ofacronyms(D3)Completeenrollmentaccurately(C2)MAPDDemographics(A2)Agreementto SOA(B1)ExceedsActivelistening(D2)ConfirmedMedicareeligible(B2)FollowedHIPAAguidelines(F1)WarmtransferHMOMonthlyPremium(B)Usedcorrectdisposition(E2)103%POACompletenotes forlead (B6)Avoiddeadair (D4)PartiallymeetsCoverageoutside ofUS (B4)Referredto thecaller byname (D3)Meets

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Overcome objections (B5)
  2. Set call agenda (A4)
  3. Coaching
  4. Checked in with caller within 90 seconds (D1)
  5. Eligibility
  6. PPO
  7. Follow scripting (D4)
  8. Compliance
  9. Provided the greeting within 10 seconds (A1)
  10. Licensed agent
  11. 95%
  12. Cold transfer
  13. Enrollment
  14. DSNP
  15. Plan presentation (B4)
  16. Read disclaimers (F1)
  17. Utilized resources (C1)
  18. Does not meets
  19. Closed call appropriately (E1)
  20. Provided hours of operations (E1)
  21. Ready to sell
  22. Needs analysis (B3)
  23. PDP
  24. Avoided the use of acronyms (D3)
  25. Complete enrollment accurately (C2)
  26. MAPD
  27. Demographics (A2)
  28. Agreement to SOA (B1)
  29. Exceeds
  30. Active listening (D2)
  31. Confirmed Medicare eligible (B2)
  32. Followed HIPAA guidelines (F1)
  33. Warm transfer
  34. HMO
  35. Monthly Premium (B)
  36. Used correct disposition (E2)
  37. 103%
  38. POA
  39. Complete notes for lead (B6)
  40. Avoid dead air (D4)
  41. Partially meets
  42. Coverage outside of US (B4)
  43. Referred to the caller by name (D3)
  44. Meets