LicensedagentAgreementto SOA(B1)Planpresentation(B4)ColdtransferCoachingUsedcorrectdisposition(E2)Completeenrollmentaccurately(C2)Checked inwith callerwithin 90seconds(D1)DoesnotmeetsHMO95%Activelistening(D2)PartiallymeetsCoverageoutside ofUS (B4)POA103%PPOMonthlyPremium(B)Readyto sellOvercomeobjections(B5)Providedhours ofoperations(E1)Referredto thecaller byname (D3)MAPDReaddisclaimers(F1)Needsanalysis(B3)Avoiddeadair (D4)Set callagenda(A4)Utilizedresources(C1)EligibilityExceedsClosed callappropriately(E1)DSNPDemographics(A2)Avoidedthe use ofacronyms(D3)PDPWarmtransferConfirmedMedicareeligible(B2)EnrollmentFollowedHIPAAguidelines(F1)Followscripting(D4)Completenotes forlead (B6)Provided thegreetingwithin 10seconds(A1)ComplianceMeetsLicensedagentAgreementto SOA(B1)Planpresentation(B4)ColdtransferCoachingUsedcorrectdisposition(E2)Completeenrollmentaccurately(C2)Checked inwith callerwithin 90seconds(D1)DoesnotmeetsHMO95%Activelistening(D2)PartiallymeetsCoverageoutside ofUS (B4)POA103%PPOMonthlyPremium(B)Readyto sellOvercomeobjections(B5)Providedhours ofoperations(E1)Referredto thecaller byname (D3)MAPDReaddisclaimers(F1)Needsanalysis(B3)Avoiddeadair (D4)Set callagenda(A4)Utilizedresources(C1)EligibilityExceedsClosed callappropriately(E1)DSNPDemographics(A2)Avoidedthe use ofacronyms(D3)PDPWarmtransferConfirmedMedicareeligible(B2)EnrollmentFollowedHIPAAguidelines(F1)Followscripting(D4)Completenotes forlead (B6)Provided thegreetingwithin 10seconds(A1)ComplianceMeets

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Licensed agent
  2. Agreement to SOA (B1)
  3. Plan presentation (B4)
  4. Cold transfer
  5. Coaching
  6. Used correct disposition (E2)
  7. Complete enrollment accurately (C2)
  8. Checked in with caller within 90 seconds (D1)
  9. Does not meets
  10. HMO
  11. 95%
  12. Active listening (D2)
  13. Partially meets
  14. Coverage outside of US (B4)
  15. POA
  16. 103%
  17. PPO
  18. Monthly Premium (B)
  19. Ready to sell
  20. Overcome objections (B5)
  21. Provided hours of operations (E1)
  22. Referred to the caller by name (D3)
  23. MAPD
  24. Read disclaimers (F1)
  25. Needs analysis (B3)
  26. Avoid dead air (D4)
  27. Set call agenda (A4)
  28. Utilized resources (C1)
  29. Eligibility
  30. Exceeds
  31. Closed call appropriately (E1)
  32. DSNP
  33. Demographics (A2)
  34. Avoided the use of acronyms (D3)
  35. PDP
  36. Warm transfer
  37. Confirmed Medicare eligible (B2)
  38. Enrollment
  39. Followed HIPAA guidelines (F1)
  40. Follow scripting (D4)
  41. Complete notes for lead (B6)
  42. Provided the greeting within 10 seconds (A1)
  43. Compliance
  44. Meets