Provided thegreetingwithin 10seconds(A1)ComplianceEligibilityPartiallymeetsPPOMonthlyPremium(B)POAMAPDCompletenotes forlead (B6)Planpresentation(B4)ColdtransferEnrollmentReferredto thecaller byname (D3)Demographics(A2)ConfirmedMedicareeligible(B2)Coverageoutside ofUS (B4)103%Checked inwith callerwithin 90seconds(D1)DoesnotmeetsLicensedagentExceedsSet callagenda(A4)MeetsPDPActivelistening(D2)Avoiddeadair (D4)Readdisclaimers(F1)95%Completeenrollmentaccurately(C2)Closed callappropriately(E1)Avoidedthe use ofacronyms(D3)Needsanalysis(B3)FollowedHIPAAguidelines(F1)DSNPUsedcorrectdisposition(E2)Providedhours ofoperations(E1)Readyto sellAgreementto SOA(B1)CoachingFollowscripting(D4)WarmtransferOvercomeobjections(B5)Utilizedresources(C1)HMOProvided thegreetingwithin 10seconds(A1)ComplianceEligibilityPartiallymeetsPPOMonthlyPremium(B)POAMAPDCompletenotes forlead (B6)Planpresentation(B4)ColdtransferEnrollmentReferredto thecaller byname (D3)Demographics(A2)ConfirmedMedicareeligible(B2)Coverageoutside ofUS (B4)103%Checked inwith callerwithin 90seconds(D1)DoesnotmeetsLicensedagentExceedsSet callagenda(A4)MeetsPDPActivelistening(D2)Avoiddeadair (D4)Readdisclaimers(F1)95%Completeenrollmentaccurately(C2)Closed callappropriately(E1)Avoidedthe use ofacronyms(D3)Needsanalysis(B3)FollowedHIPAAguidelines(F1)DSNPUsedcorrectdisposition(E2)Providedhours ofoperations(E1)Readyto sellAgreementto SOA(B1)CoachingFollowscripting(D4)WarmtransferOvercomeobjections(B5)Utilizedresources(C1)HMO

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided the greeting within 10 seconds (A1)
  2. Compliance
  3. Eligibility
  4. Partially meets
  5. PPO
  6. Monthly Premium (B)
  7. POA
  8. MAPD
  9. Complete notes for lead (B6)
  10. Plan presentation (B4)
  11. Cold transfer
  12. Enrollment
  13. Referred to the caller by name (D3)
  14. Demographics (A2)
  15. Confirmed Medicare eligible (B2)
  16. Coverage outside of US (B4)
  17. 103%
  18. Checked in with caller within 90 seconds (D1)
  19. Does not meets
  20. Licensed agent
  21. Exceeds
  22. Set call agenda (A4)
  23. Meets
  24. PDP
  25. Active listening (D2)
  26. Avoid dead air (D4)
  27. Read disclaimers (F1)
  28. 95%
  29. Complete enrollment accurately (C2)
  30. Closed call appropriately (E1)
  31. Avoided the use of acronyms (D3)
  32. Needs analysis (B3)
  33. Followed HIPAA guidelines (F1)
  34. DSNP
  35. Used correct disposition (E2)
  36. Provided hours of operations (E1)
  37. Ready to sell
  38. Agreement to SOA (B1)
  39. Coaching
  40. Follow scripting (D4)
  41. Warm transfer
  42. Overcome objections (B5)
  43. Utilized resources (C1)
  44. HMO