CoachingPOALicensedagentMeetsEligibilityChecked inwith callerwithin 90seconds(D1)PartiallymeetsProvided thegreetingwithin 10seconds(A1)Avoidedthe use ofacronyms(D3)Avoiddeadair (D4)95%Readyto sell103%Closed callappropriately(E1)MAPDEnrollmentHMOReaddisclaimers(F1)Activelistening(D2)Providedhours ofoperations(E1)MonthlyPremium(B)DoesnotmeetsDSNPWarmtransferPlanpresentation(B4)ExceedsColdtransferFollowscripting(D4)PPOPDPComplianceOvercomeobjections(B5)FollowedHIPAAguidelines(F1)Usedcorrectdisposition(E2)Completenotes forlead (B6)Demographics(A2)Set callagenda(A4)Coverageoutside ofUS (B4)Referredto thecaller byname (D3)Needsanalysis(B3)ConfirmedMedicareeligible(B2)Completeenrollmentaccurately(C2)Utilizedresources(C1)Agreementto SOA(B1)CoachingPOALicensedagentMeetsEligibilityChecked inwith callerwithin 90seconds(D1)PartiallymeetsProvided thegreetingwithin 10seconds(A1)Avoidedthe use ofacronyms(D3)Avoiddeadair (D4)95%Readyto sell103%Closed callappropriately(E1)MAPDEnrollmentHMOReaddisclaimers(F1)Activelistening(D2)Providedhours ofoperations(E1)MonthlyPremium(B)DoesnotmeetsDSNPWarmtransferPlanpresentation(B4)ExceedsColdtransferFollowscripting(D4)PPOPDPComplianceOvercomeobjections(B5)FollowedHIPAAguidelines(F1)Usedcorrectdisposition(E2)Completenotes forlead (B6)Demographics(A2)Set callagenda(A4)Coverageoutside ofUS (B4)Referredto thecaller byname (D3)Needsanalysis(B3)ConfirmedMedicareeligible(B2)Completeenrollmentaccurately(C2)Utilizedresources(C1)Agreementto SOA(B1)

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coaching
  2. POA
  3. Licensed agent
  4. Meets
  5. Eligibility
  6. Checked in with caller within 90 seconds (D1)
  7. Partially meets
  8. Provided the greeting within 10 seconds (A1)
  9. Avoided the use of acronyms (D3)
  10. Avoid dead air (D4)
  11. 95%
  12. Ready to sell
  13. 103%
  14. Closed call appropriately (E1)
  15. MAPD
  16. Enrollment
  17. HMO
  18. Read disclaimers (F1)
  19. Active listening (D2)
  20. Provided hours of operations (E1)
  21. Monthly Premium (B)
  22. Does not meets
  23. DSNP
  24. Warm transfer
  25. Plan presentation (B4)
  26. Exceeds
  27. Cold transfer
  28. Follow scripting (D4)
  29. PPO
  30. PDP
  31. Compliance
  32. Overcome objections (B5)
  33. Followed HIPAA guidelines (F1)
  34. Used correct disposition (E2)
  35. Complete notes for lead (B6)
  36. Demographics (A2)
  37. Set call agenda (A4)
  38. Coverage outside of US (B4)
  39. Referred to the caller by name (D3)
  40. Needs analysis (B3)
  41. Confirmed Medicare eligible (B2)
  42. Complete enrollment accurately (C2)
  43. Utilized resources (C1)
  44. Agreement to SOA (B1)