Coldtransfer103%PDPCompleteenrollmentaccurately(C2)WarmtransferDemographics(A2)POAPPOMonthlyPremium(B)MeetsEnrollmentNeedsanalysis(B3)HMOReaddisclaimers(F1)ConfirmedMedicareeligible(B2)Avoiddeadair (D4)Usedcorrectdisposition(E2)Referredto thecaller byname (D3)Checked inwith callerwithin 90seconds(D1)Coverageoutside ofUS (B4)EligibilityExceedsAvoidedthe use ofacronyms(D3)Readyto sellFollowscripting(D4)Licensedagent95%DSNPCompletenotes forlead (B6)Closed callappropriately(E1)Providedhours ofoperations(E1)MAPDActivelistening(D2)Utilizedresources(C1)Overcomeobjections(B5)Planpresentation(B4)FollowedHIPAAguidelines(F1)Provided thegreetingwithin 10seconds(A1)Agreementto SOA(B1)Set callagenda(A4)ComplianceCoachingDoesnotmeetsPartiallymeetsColdtransfer103%PDPCompleteenrollmentaccurately(C2)WarmtransferDemographics(A2)POAPPOMonthlyPremium(B)MeetsEnrollmentNeedsanalysis(B3)HMOReaddisclaimers(F1)ConfirmedMedicareeligible(B2)Avoiddeadair (D4)Usedcorrectdisposition(E2)Referredto thecaller byname (D3)Checked inwith callerwithin 90seconds(D1)Coverageoutside ofUS (B4)EligibilityExceedsAvoidedthe use ofacronyms(D3)Readyto sellFollowscripting(D4)Licensedagent95%DSNPCompletenotes forlead (B6)Closed callappropriately(E1)Providedhours ofoperations(E1)MAPDActivelistening(D2)Utilizedresources(C1)Overcomeobjections(B5)Planpresentation(B4)FollowedHIPAAguidelines(F1)Provided thegreetingwithin 10seconds(A1)Agreementto SOA(B1)Set callagenda(A4)ComplianceCoachingDoesnotmeetsPartiallymeets

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cold transfer
  2. 103%
  3. PDP
  4. Complete enrollment accurately (C2)
  5. Warm transfer
  6. Demographics (A2)
  7. POA
  8. PPO
  9. Monthly Premium (B)
  10. Meets
  11. Enrollment
  12. Needs analysis (B3)
  13. HMO
  14. Read disclaimers (F1)
  15. Confirmed Medicare eligible (B2)
  16. Avoid dead air (D4)
  17. Used correct disposition (E2)
  18. Referred to the caller by name (D3)
  19. Checked in with caller within 90 seconds (D1)
  20. Coverage outside of US (B4)
  21. Eligibility
  22. Exceeds
  23. Avoided the use of acronyms (D3)
  24. Ready to sell
  25. Follow scripting (D4)
  26. Licensed agent
  27. 95%
  28. DSNP
  29. Complete notes for lead (B6)
  30. Closed call appropriately (E1)
  31. Provided hours of operations (E1)
  32. MAPD
  33. Active listening (D2)
  34. Utilized resources (C1)
  35. Overcome objections (B5)
  36. Plan presentation (B4)
  37. Followed HIPAA guidelines (F1)
  38. Provided the greeting within 10 seconds (A1)
  39. Agreement to SOA (B1)
  40. Set call agenda (A4)
  41. Compliance
  42. Coaching
  43. Does not meets
  44. Partially meets