PDP MAPD Coverage outside of US (B4) Follow scripting (D4) Complete enrollment accurately (C2) Provided the greeting within 10 seconds (A1) Meets HMO Used correct disposition (E2) Cold transfer Enrollment Provided hours of operations (E1) 103% Warm transfer Exceeds POA Ready to sell Closed call appropriately (E1) Complete notes for lead (B6) Partially meets Avoid dead air (D4) 95% Compliance Referred to the caller by name (D3) Followed HIPAA guidelines (F1) Confirmed Medicare eligible (B2) Utilized resources (C1) Coaching Eligibility PPO Overcome objections (B5) Does not meets Agreement to SOA (B1) Set call agenda (A4) Read disclaimers (F1) Needs analysis (B3) Active listening (D2) Plan presentation (B4) Avoided the use of acronyms (D3) DSNP Monthly Premium (B) Checked in with caller within 90 seconds (D1) Demographics (A2) Licensed agent PDP MAPD Coverage outside of US (B4) Follow scripting (D4) Complete enrollment accurately (C2) Provided the greeting within 10 seconds (A1) Meets HMO Used correct disposition (E2) Cold transfer Enrollment Provided hours of operations (E1) 103% Warm transfer Exceeds POA Ready to sell Closed call appropriately (E1) Complete notes for lead (B6) Partially meets Avoid dead air (D4) 95% Compliance Referred to the caller by name (D3) Followed HIPAA guidelines (F1) Confirmed Medicare eligible (B2) Utilized resources (C1) Coaching Eligibility PPO Overcome objections (B5) Does not meets Agreement to SOA (B1) Set call agenda (A4) Read disclaimers (F1) Needs analysis (B3) Active listening (D2) Plan presentation (B4) Avoided the use of acronyms (D3) DSNP Monthly Premium (B) Checked in with caller within 90 seconds (D1) Demographics (A2) Licensed agent
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
PDP
MAPD
Coverage outside of US (B4)
Follow scripting (D4)
Complete enrollment accurately (C2)
Provided the greeting within 10 seconds (A1)
Meets
HMO
Used correct disposition (E2)
Cold transfer
Enrollment
Provided hours of operations (E1)
103%
Warm transfer
Exceeds
POA
Ready to sell
Closed call appropriately (E1)
Complete notes for lead (B6)
Partially meets
Avoid dead air (D4)
95%
Compliance
Referred to the caller by name (D3)
Followed HIPAA guidelines (F1)
Confirmed Medicare eligible (B2)
Utilized resources (C1)
Coaching
Eligibility
PPO
Overcome objections (B5)
Does not meets
Agreement to SOA (B1)
Set call agenda (A4)
Read disclaimers (F1)
Needs analysis (B3)
Active listening (D2)
Plan presentation (B4)
Avoided the use of acronyms (D3)
DSNP
Monthly Premium (B)
Checked in with caller within 90 seconds (D1)
Demographics (A2)
Licensed agent