PDPMAPDCoverageoutside ofUS (B4)Followscripting(D4)Completeenrollmentaccurately(C2)Provided thegreetingwithin 10seconds(A1)MeetsHMOUsedcorrectdisposition(E2)ColdtransferEnrollmentProvidedhours ofoperations(E1)103%WarmtransferExceedsPOAReadyto sellClosed callappropriately(E1)Completenotes forlead (B6)PartiallymeetsAvoiddeadair (D4)95%ComplianceReferredto thecaller byname (D3)FollowedHIPAAguidelines(F1)ConfirmedMedicareeligible(B2)Utilizedresources(C1)CoachingEligibilityPPOOvercomeobjections(B5)DoesnotmeetsAgreementto SOA(B1)Set callagenda(A4)Readdisclaimers(F1)Needsanalysis(B3)Activelistening(D2)Planpresentation(B4)Avoidedthe use ofacronyms(D3)DSNPMonthlyPremium(B)Checked inwith callerwithin 90seconds(D1)Demographics(A2)LicensedagentPDPMAPDCoverageoutside ofUS (B4)Followscripting(D4)Completeenrollmentaccurately(C2)Provided thegreetingwithin 10seconds(A1)MeetsHMOUsedcorrectdisposition(E2)ColdtransferEnrollmentProvidedhours ofoperations(E1)103%WarmtransferExceedsPOAReadyto sellClosed callappropriately(E1)Completenotes forlead (B6)PartiallymeetsAvoiddeadair (D4)95%ComplianceReferredto thecaller byname (D3)FollowedHIPAAguidelines(F1)ConfirmedMedicareeligible(B2)Utilizedresources(C1)CoachingEligibilityPPOOvercomeobjections(B5)DoesnotmeetsAgreementto SOA(B1)Set callagenda(A4)Readdisclaimers(F1)Needsanalysis(B3)Activelistening(D2)Planpresentation(B4)Avoidedthe use ofacronyms(D3)DSNPMonthlyPremium(B)Checked inwith callerwithin 90seconds(D1)Demographics(A2)Licensedagent

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PDP
  2. MAPD
  3. Coverage outside of US (B4)
  4. Follow scripting (D4)
  5. Complete enrollment accurately (C2)
  6. Provided the greeting within 10 seconds (A1)
  7. Meets
  8. HMO
  9. Used correct disposition (E2)
  10. Cold transfer
  11. Enrollment
  12. Provided hours of operations (E1)
  13. 103%
  14. Warm transfer
  15. Exceeds
  16. POA
  17. Ready to sell
  18. Closed call appropriately (E1)
  19. Complete notes for lead (B6)
  20. Partially meets
  21. Avoid dead air (D4)
  22. 95%
  23. Compliance
  24. Referred to the caller by name (D3)
  25. Followed HIPAA guidelines (F1)
  26. Confirmed Medicare eligible (B2)
  27. Utilized resources (C1)
  28. Coaching
  29. Eligibility
  30. PPO
  31. Overcome objections (B5)
  32. Does not meets
  33. Agreement to SOA (B1)
  34. Set call agenda (A4)
  35. Read disclaimers (F1)
  36. Needs analysis (B3)
  37. Active listening (D2)
  38. Plan presentation (B4)
  39. Avoided the use of acronyms (D3)
  40. DSNP
  41. Monthly Premium (B)
  42. Checked in with caller within 90 seconds (D1)
  43. Demographics (A2)
  44. Licensed agent