Providedhours ofoperations(E1)ColdtransferCompliancePartiallymeetsFollowedHIPAAguidelines(F1)Checked inwith callerwithin 90seconds(D1)EnrollmentNeedsanalysis(B3)103%Avoidedthe use ofacronyms(D3)Followscripting(D4)Demographics(A2)Overcomeobjections(B5)EligibilityPOAProvided thegreetingwithin 10seconds(A1)ExceedsLicensedagentMeetsCompletenotes forlead (B6)Readyto sellCompleteenrollmentaccurately(C2)Activelistening(D2)Readdisclaimers(F1)Planpresentation(B4)Coverageoutside ofUS (B4)MonthlyPremium(B)DSNPWarmtransferMAPDClosed callappropriately(E1)CoachingHMO95%Set callagenda(A4)Usedcorrectdisposition(E2)ConfirmedMedicareeligible(B2)DoesnotmeetsAvoiddeadair (D4)Utilizedresources(C1)PDPAgreementto SOA(B1)Referredto thecaller byname (D3)PPOProvidedhours ofoperations(E1)ColdtransferCompliancePartiallymeetsFollowedHIPAAguidelines(F1)Checked inwith callerwithin 90seconds(D1)EnrollmentNeedsanalysis(B3)103%Avoidedthe use ofacronyms(D3)Followscripting(D4)Demographics(A2)Overcomeobjections(B5)EligibilityPOAProvided thegreetingwithin 10seconds(A1)ExceedsLicensedagentMeetsCompletenotes forlead (B6)Readyto sellCompleteenrollmentaccurately(C2)Activelistening(D2)Readdisclaimers(F1)Planpresentation(B4)Coverageoutside ofUS (B4)MonthlyPremium(B)DSNPWarmtransferMAPDClosed callappropriately(E1)CoachingHMO95%Set callagenda(A4)Usedcorrectdisposition(E2)ConfirmedMedicareeligible(B2)DoesnotmeetsAvoiddeadair (D4)Utilizedresources(C1)PDPAgreementto SOA(B1)Referredto thecaller byname (D3)PPO

QA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. Provided hours of operations (E1)
  2. Cold transfer
  3. Compliance
  4. Partially meets
  5. Followed HIPAA guidelines (F1)
  6. Checked in with caller within 90 seconds (D1)
  7. Enrollment
  8. Needs analysis (B3)
  9. 103%
  10. Avoided the use of acronyms (D3)
  11. Follow scripting (D4)
  12. Demographics (A2)
  13. Overcome objections (B5)
  14. Eligibility
  15. POA
  16. Provided the greeting within 10 seconds (A1)
  17. Exceeds
  18. Licensed agent
  19. Meets
  20. Complete notes for lead (B6)
  21. Ready to sell
  22. Complete enrollment accurately (C2)
  23. Active listening (D2)
  24. Read disclaimers (F1)
  25. Plan presentation (B4)
  26. Coverage outside of US (B4)
  27. Monthly Premium (B)
  28. DSNP
  29. Warm transfer
  30. MAPD
  31. Closed call appropriately (E1)
  32. Coaching
  33. HMO
  34. 95%
  35. Set call agenda (A4)
  36. Used correct disposition (E2)
  37. Confirmed Medicare eligible (B2)
  38. Does not meets
  39. Avoid dead air (D4)
  40. Utilized resources (C1)
  41. PDP
  42. Agreement to SOA (B1)
  43. Referred to the caller by name (D3)
  44. PPO