This bingo card has 16 words: Sent account for Patient Relations, Sent account to posting, Sent email to VA for authorization, Updated insurance, Did not refuse a call, Sent account for OCC Med review, Took a payment, No Escalation, Free!, Sent account to billing follow up, Sent request for FAA, Took break at correct time/came back on time, Received W/C info and sent email, Set up payment plan, Sent a Gif in your team chat and Sent request for DPR.
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