Updatedinsurance Took breakat correcttime/cameback on time Sentaccount forOCC Medreview Sentrequestfor DPR Sent email toVA forauthorization Took apayment Set uppaymentplan NoEscalation Sentaccountto posting ReceivedW/C infoand sentemail Sentrequestfor FAA Free!Sentaccount tobillingfollow up Sent a Gifin yourteam chat Sentaccountfor PatientRelationsDid notrefusea call Updatedinsurance Took breakat correcttime/cameback on time Sentaccount forOCC Medreview Sentrequestfor DPR Sent email toVA forauthorization Took apayment Set uppaymentplan NoEscalation Sentaccountto posting ReceivedW/C infoand sentemail Sentrequestfor FAA Free!Sentaccount tobillingfollow up Sent a Gifin yourteam chat Sentaccountfor PatientRelationsDid notrefusea call 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated insurance
  2. Took break at correct time/came back on time
  3. Sent account for OCC Med review
  4. Sent request for DPR
  5. Sent email to VA for authorization
  6. Took a payment
  7. Set up payment plan
  8. No Escalation
  9. Sent account to posting
  10. Received W/C info and sent email
  11. Sent request for FAA
  12. Free!
  13. Sent account to billing follow up
  14. Sent a Gif in your team chat
  15. Sent account for Patient Relations
  16. Did not refuse a call