Sentaccountto posting Took apayment Set uppaymentplan Sentaccount tobillingfollow up Did notrefusea call Sentrequestfor FAA Sent a Gifin yourteam chat Free!Sentaccount forOCC Medreview Took breakat correcttime/cameback on time Sentrequestfor DPR ReceivedW/C infoand sentemail Sent email toVA forauthorization Updatedinsurance Sentaccountfor PatientRelationsNoEscalation Sentaccountto posting Took apayment Set uppaymentplan Sentaccount tobillingfollow up Did notrefusea call Sentrequestfor FAA Sent a Gifin yourteam chat Free!Sentaccount forOCC Medreview Took breakat correcttime/cameback on time Sentrequestfor DPR ReceivedW/C infoand sentemail Sent email toVA forauthorization Updatedinsurance Sentaccountfor PatientRelationsNoEscalation 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent account to posting
  2. Took a payment
  3. Set up payment plan
  4. Sent account to billing follow up
  5. Did not refuse a call
  6. Sent request for FAA
  7. Sent a Gif in your team chat
  8. Free!
  9. Sent account for OCC Med review
  10. Took break at correct time/came back on time
  11. Sent request for DPR
  12. Received W/C info and sent email
  13. Sent email to VA for authorization
  14. Updated insurance
  15. Sent account for Patient Relations
  16. No Escalation