Sent email toVA forauthorization Sentaccount forOCC Medreview Sentaccountto posting Sentrequestfor FAA ReceivedW/C infoand sentemail NoEscalation Updatedinsurance Took breakat correcttime/cameback on time Free!Did notrefusea call Took apayment Set uppaymentplan Sentaccount tobillingfollow up Sentaccountfor PatientRelationsSentrequestfor DPR Sent a Gifin yourteam chat Sent email toVA forauthorization Sentaccount forOCC Medreview Sentaccountto posting Sentrequestfor FAA ReceivedW/C infoand sentemail NoEscalation Updatedinsurance Took breakat correcttime/cameback on time Free!Did notrefusea call Took apayment Set uppaymentplan Sentaccount tobillingfollow up Sentaccountfor PatientRelationsSentrequestfor DPR Sent a Gifin yourteam chat 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent email to VA for authorization
  2. Sent account for OCC Med review
  3. Sent account to posting
  4. Sent request for FAA
  5. Received W/C info and sent email
  6. No Escalation
  7. Updated insurance
  8. Took break at correct time/came back on time
  9. Free!
  10. Did not refuse a call
  11. Took a payment
  12. Set up payment plan
  13. Sent account to billing follow up
  14. Sent account for Patient Relations
  15. Sent request for DPR
  16. Sent a Gif in your team chat