Sentaccount forOCC Medreview Took breakat correcttime/cameback on time Sent email toVA forauthorization Did notrefusea call Sentrequestfor FAA Free!Set uppaymentplan Took apayment Sentaccount tobillingfollow up NoEscalation Updatedinsurance Sent a Gifin yourteam chat Sentaccountfor PatientRelationsSentrequestfor DPR ReceivedW/C infoand sentemail Sentaccountto posting Sentaccount forOCC Medreview Took breakat correcttime/cameback on time Sent email toVA forauthorization Did notrefusea call Sentrequestfor FAA Free!Set uppaymentplan Took apayment Sentaccount tobillingfollow up NoEscalation Updatedinsurance Sent a Gifin yourteam chat Sentaccountfor PatientRelationsSentrequestfor DPR ReceivedW/C infoand sentemail Sentaccountto posting 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent account for OCC Med review
  2. Took break at correct time/came back on time
  3. Sent email to VA for authorization
  4. Did not refuse a call
  5. Sent request for FAA
  6. Free!
  7. Set up payment plan
  8. Took a payment
  9. Sent account to billing follow up
  10. No Escalation
  11. Updated insurance
  12. Sent a Gif in your team chat
  13. Sent account for Patient Relations
  14. Sent request for DPR
  15. Received W/C info and sent email
  16. Sent account to posting