Sent a Gifin yourteam chat Sentaccountfor PatientRelationsSentrequestfor DPR Set uppaymentplan NoEscalation Updatedinsurance Sentrequestfor FAA Did notrefusea call Sentaccountto posting Sentaccount forOCC Medreview Took breakat correcttime/cameback on time Free!ReceivedW/C infoand sentemail Took apayment Sentaccount tobillingfollow up Sent email toVA forauthorization Sent a Gifin yourteam chat Sentaccountfor PatientRelationsSentrequestfor DPR Set uppaymentplan NoEscalation Updatedinsurance Sentrequestfor FAA Did notrefusea call Sentaccountto posting Sentaccount forOCC Medreview Took breakat correcttime/cameback on time Free!ReceivedW/C infoand sentemail Took apayment Sentaccount tobillingfollow up Sent email toVA forauthorization 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a Gif in your team chat
  2. Sent account for Patient Relations
  3. Sent request for DPR
  4. Set up payment plan
  5. No Escalation
  6. Updated insurance
  7. Sent request for FAA
  8. Did not refuse a call
  9. Sent account to posting
  10. Sent account for OCC Med review
  11. Took break at correct time/came back on time
  12. Free!
  13. Received W/C info and sent email
  14. Took a payment
  15. Sent account to billing follow up
  16. Sent email to VA for authorization