Free!Sentrequestfor DPR Sentaccount forOCC Medreview Sent email toVA forauthorization Sentaccountfor PatientRelationsReceivedW/C infoand sentemail Took breakat correcttime/cameback on time Took apayment Did notrefusea call Sentaccount tobillingfollow up Sentrequestfor FAA NoEscalation Sentaccountto posting Updatedinsurance Set uppaymentplan Sent a Gifin yourteam chat Free!Sentrequestfor DPR Sentaccount forOCC Medreview Sent email toVA forauthorization Sentaccountfor PatientRelationsReceivedW/C infoand sentemail Took breakat correcttime/cameback on time Took apayment Did notrefusea call Sentaccount tobillingfollow up Sentrequestfor FAA NoEscalation Sentaccountto posting Updatedinsurance Set uppaymentplan Sent a Gifin yourteam chat 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Sent request for DPR
  3. Sent account for OCC Med review
  4. Sent email to VA for authorization
  5. Sent account for Patient Relations
  6. Received W/C info and sent email
  7. Took break at correct time/came back on time
  8. Took a payment
  9. Did not refuse a call
  10. Sent account to billing follow up
  11. Sent request for FAA
  12. No Escalation
  13. Sent account to posting
  14. Updated insurance
  15. Set up payment plan
  16. Sent a Gif in your team chat