Sentaccountfor PatientRelationsSet uppaymentplan Took apayment Took breakat correcttime/cameback on time NoEscalation Sent email toVA forauthorization Sentaccount forOCC Medreview Sentrequestfor FAA Sent a Gifin yourteam chat ReceivedW/C infoand sentemail Updatedinsurance Free!Sentaccount tobillingfollow up Sentrequestfor DPR Sentaccountto posting Did notrefusea call Sentaccountfor PatientRelationsSet uppaymentplan Took apayment Took breakat correcttime/cameback on time NoEscalation Sent email toVA forauthorization Sentaccount forOCC Medreview Sentrequestfor FAA Sent a Gifin yourteam chat ReceivedW/C infoand sentemail Updatedinsurance Free!Sentaccount tobillingfollow up Sentrequestfor DPR Sentaccountto posting Did notrefusea call 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent account for Patient Relations
  2. Set up payment plan
  3. Took a payment
  4. Took break at correct time/came back on time
  5. No Escalation
  6. Sent email to VA for authorization
  7. Sent account for OCC Med review
  8. Sent request for FAA
  9. Sent a Gif in your team chat
  10. Received W/C info and sent email
  11. Updated insurance
  12. Free!
  13. Sent account to billing follow up
  14. Sent request for DPR
  15. Sent account to posting
  16. Did not refuse a call