Did notrefusea call Sentrequestfor FAA Free!Sent a Gifin yourteam chat Sentaccount forOCC Medreview Took breakat correcttime/cameback on time NoEscalation Sentaccountfor PatientRelationsSentaccount tobillingfollow up Sent email toVA forauthorization Sentrequestfor DPR ReceivedW/C infoand sentemail Took apayment Updatedinsurance Sentaccountto posting Set uppaymentplan Did notrefusea call Sentrequestfor FAA Free!Sent a Gifin yourteam chat Sentaccount forOCC Medreview Took breakat correcttime/cameback on time NoEscalation Sentaccountfor PatientRelationsSentaccount tobillingfollow up Sent email toVA forauthorization Sentrequestfor DPR ReceivedW/C infoand sentemail Took apayment Updatedinsurance Sentaccountto posting Set uppaymentplan 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did not refuse a call
  2. Sent request for FAA
  3. Free!
  4. Sent a Gif in your team chat
  5. Sent account for OCC Med review
  6. Took break at correct time/came back on time
  7. No Escalation
  8. Sent account for Patient Relations
  9. Sent account to billing follow up
  10. Sent email to VA for authorization
  11. Sent request for DPR
  12. Received W/C info and sent email
  13. Took a payment
  14. Updated insurance
  15. Sent account to posting
  16. Set up payment plan