ReceivedW/C infoand sentemail Took breakat correcttime/cameback on time Sent email toVA forauthorization Sentaccountfor PatientRelationsSet uppaymentplan NoEscalation Took apayment Sentaccount tobillingfollow up Sentrequestfor FAA Sentaccount forOCC Medreview Free!Sentrequestfor DPR Did notrefusea call Sent a Gifin yourteam chat Sentaccountto posting Updatedinsurance ReceivedW/C infoand sentemail Took breakat correcttime/cameback on time Sent email toVA forauthorization Sentaccountfor PatientRelationsSet uppaymentplan NoEscalation Took apayment Sentaccount tobillingfollow up Sentrequestfor FAA Sentaccount forOCC Medreview Free!Sentrequestfor DPR Did notrefusea call Sent a Gifin yourteam chat Sentaccountto posting Updatedinsurance 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received W/C info and sent email
  2. Took break at correct time/came back on time
  3. Sent email to VA for authorization
  4. Sent account for Patient Relations
  5. Set up payment plan
  6. No Escalation
  7. Took a payment
  8. Sent account to billing follow up
  9. Sent request for FAA
  10. Sent account for OCC Med review
  11. Free!
  12. Sent request for DPR
  13. Did not refuse a call
  14. Sent a Gif in your team chat
  15. Sent account to posting
  16. Updated insurance