Updatedinsurance NoEscalation Sentaccountto posting Sentaccount tobillingfollow up Took apayment Sent a Gifin yourteam chat ReceivedW/C infoand sentemail Sentaccountfor PatientRelationsSent email toVA forauthorization Did notrefusea call Sentrequestfor DPR Took breakat correcttime/cameback on time Free!Sentaccount forOCC Medreview Sentrequestfor FAA Set uppaymentplan Updatedinsurance NoEscalation Sentaccountto posting Sentaccount tobillingfollow up Took apayment Sent a Gifin yourteam chat ReceivedW/C infoand sentemail Sentaccountfor PatientRelationsSent email toVA forauthorization Did notrefusea call Sentrequestfor DPR Took breakat correcttime/cameback on time Free!Sentaccount forOCC Medreview Sentrequestfor FAA Set uppaymentplan 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated insurance
  2. No Escalation
  3. Sent account to posting
  4. Sent account to billing follow up
  5. Took a payment
  6. Sent a Gif in your team chat
  7. Received W/C info and sent email
  8. Sent account for Patient Relations
  9. Sent email to VA for authorization
  10. Did not refuse a call
  11. Sent request for DPR
  12. Took break at correct time/came back on time
  13. Free!
  14. Sent account for OCC Med review
  15. Sent request for FAA
  16. Set up payment plan