Took apayment Updatedinsurance ReceivedW/C infoand sentemail Free!Sentaccountfor PatientRelationsSentaccount tobillingfollow up Sentrequestfor FAA Did notrefusea call Sentaccount forOCC Medreview NoEscalation Sentaccountto posting Sent a Gifin yourteam chat Took breakat correcttime/cameback on time Sentrequestfor DPR Sent email toVA forauthorization Set uppaymentplan Took apayment Updatedinsurance ReceivedW/C infoand sentemail Free!Sentaccountfor PatientRelationsSentaccount tobillingfollow up Sentrequestfor FAA Did notrefusea call Sentaccount forOCC Medreview NoEscalation Sentaccountto posting Sent a Gifin yourteam chat Took breakat correcttime/cameback on time Sentrequestfor DPR Sent email toVA forauthorization Set uppaymentplan 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a payment
  2. Updated insurance
  3. Received W/C info and sent email
  4. Free!
  5. Sent account for Patient Relations
  6. Sent account to billing follow up
  7. Sent request for FAA
  8. Did not refuse a call
  9. Sent account for OCC Med review
  10. No Escalation
  11. Sent account to posting
  12. Sent a Gif in your team chat
  13. Took break at correct time/came back on time
  14. Sent request for DPR
  15. Sent email to VA for authorization
  16. Set up payment plan