Updatedinsurance Took breakat correcttime/cameback on time Did notrefusea call Sentaccountfor PatientRelationsSentrequestfor DPR Sentrequestfor FAA ReceivedW/C infoand sentemail Sent email toVA forauthorization Sent a Gifin yourteam chat Sentaccountto posting Set uppaymentplan Free!Sentaccount tobillingfollow up Took apayment NoEscalation Sentaccount forOCC Medreview Updatedinsurance Took breakat correcttime/cameback on time Did notrefusea call Sentaccountfor PatientRelationsSentrequestfor DPR Sentrequestfor FAA ReceivedW/C infoand sentemail Sent email toVA forauthorization Sent a Gifin yourteam chat Sentaccountto posting Set uppaymentplan Free!Sentaccount tobillingfollow up Took apayment NoEscalation Sentaccount forOCC Medreview 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated insurance
  2. Took break at correct time/came back on time
  3. Did not refuse a call
  4. Sent account for Patient Relations
  5. Sent request for DPR
  6. Sent request for FAA
  7. Received W/C info and sent email
  8. Sent email to VA for authorization
  9. Sent a Gif in your team chat
  10. Sent account to posting
  11. Set up payment plan
  12. Free!
  13. Sent account to billing follow up
  14. Took a payment
  15. No Escalation
  16. Sent account for OCC Med review