Sentrequestfor DPR ReceivedW/C infoand sentemail Sent email toVA forauthorization Sentaccount forOCC Medreview Free!Took apayment Sentaccountfor PatientRelationsSentrequestfor FAA Took breakat correcttime/cameback on time NoEscalation Updatedinsurance Sentaccountto posting Did notrefusea call Sentaccount tobillingfollow up Sent a Gifin yourteam chat Set uppaymentplan Sentrequestfor DPR ReceivedW/C infoand sentemail Sent email toVA forauthorization Sentaccount forOCC Medreview Free!Took apayment Sentaccountfor PatientRelationsSentrequestfor FAA Took breakat correcttime/cameback on time NoEscalation Updatedinsurance Sentaccountto posting Did notrefusea call Sentaccount tobillingfollow up Sent a Gifin yourteam chat Set uppaymentplan 

Customer Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent request for DPR
  2. Received W/C info and sent email
  3. Sent email to VA for authorization
  4. Sent account for OCC Med review
  5. Free!
  6. Took a payment
  7. Sent account for Patient Relations
  8. Sent request for FAA
  9. Took break at correct time/came back on time
  10. No Escalation
  11. Updated insurance
  12. Sent account to posting
  13. Did not refuse a call
  14. Sent account to billing follow up
  15. Sent a Gif in your team chat
  16. Set up payment plan