This bingo card has a free space and 24 words: Create a manual case, Show client the Success Community, Chatter Customer Care Quality, Refer a client to Product Feedback, Use O-help, Rock your greeting!, Attach a Knowledge article, Verify the client's callback number, Flag a Knowledge article, Read the PHI disclosure, Resolve a case, Recommend the Learning Portal, Take ownership of a case, Use an FCR Template, Ask a client for a case number, Use Swarm, Maintain your hold times, Transfer a call to another learning level, Finish a call with No ACW!, Create a case attachment, Non-user call, Create a Knowledge article, Dead Air Call and Route a case to an operational team.
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