QA BINGO

QA BINGO Card
Preview

This bingo card has a free space and 24 words: Basic compliment, "What's holding you back from purchasing today?", Sold an assembly, Return Policy (w/ shipping cost verbiage), Asked a project intent question, Offered assembly services with benefits, Pitched a cross-sell item, Sold a 3 year protection plan, Sold a 5 year protection plan, Sold room of choice delivery, Sold White Glove Delivery (free doesn't count), Upsold a better product, Overcame a pricing objection, Perfect closing (additional assistance, order recap, invite back, thank with branding), Perfect intro (your name, branding, their name and email), Assumed the sale (Let's get this ordered!), Upgraded to expedited or express shipping, Asked a basic probing question (budget, timeframe), Protection Plan Pitch with benefits, Overcame time frame objection, Advanced compliment (sale % or star review rating), Explained next steps for a quote, Used customer name twice and Cross sold an item you suggested.

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Probabilities

With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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