Pitcheda cross-sell itemPerfect intro(your name,branding,their nameand email)Asked abasic probingquestion(budget,timeframe)Upgraded toexpedited orexpressshippingUsedcustomernametwiceBasiccomplimentSold roomof choicedeliveryAssumed thesale (Let'sget thisordered!)Crosssold anitem yousuggestedOfferedassemblyserviceswith benefitsAsked aprojectintentquestionSold a 5yearprotectionplanUpsolda betterproductOvercametimeframeobjectionProtectionPlan PitchwithbenefitsOvercamea pricingobjectionPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Sold a 3yearprotectionplanSold anassemblySold WhiteGloveDelivery(free doesn'tcount)ReturnPolicy (w/shipping costverbiage)"What'sholding youback frompurchasingtoday?"Explainednext stepsfor aquoteAdvancedcompliment(sale % orstar reviewrating)Pitcheda cross-sell itemPerfect intro(your name,branding,their nameand email)Asked abasic probingquestion(budget,timeframe)Upgraded toexpedited orexpressshippingUsedcustomernametwiceBasiccomplimentSold roomof choicedeliveryAssumed thesale (Let'sget thisordered!)Crosssold anitem yousuggestedOfferedassemblyserviceswith benefitsAsked aprojectintentquestionSold a 5yearprotectionplanUpsolda betterproductOvercametimeframeobjectionProtectionPlan PitchwithbenefitsOvercamea pricingobjectionPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Sold a 3yearprotectionplanSold anassemblySold WhiteGloveDelivery(free doesn'tcount)ReturnPolicy (w/shipping costverbiage)"What'sholding youback frompurchasingtoday?"Explainednext stepsfor aquoteAdvancedcompliment(sale % orstar reviewrating)

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pitched a cross-sell item
  2. Perfect intro (your name, branding, their name and email)
  3. Asked a basic probing question (budget, timeframe)
  4. Upgraded to expedited or express shipping
  5. Used customer name twice
  6. Basic compliment
  7. Sold room of choice delivery
  8. Assumed the sale (Let's get this ordered!)
  9. Cross sold an item you suggested
  10. Offered assembly services with benefits
  11. Asked a project intent question
  12. Sold a 5 year protection plan
  13. Upsold a better product
  14. Overcame time frame objection
  15. Protection Plan Pitch with benefits
  16. Overcame a pricing objection
  17. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  18. Sold a 3 year protection plan
  19. Sold an assembly
  20. Sold White Glove Delivery (free doesn't count)
  21. Return Policy (w/ shipping cost verbiage)
  22. "What's holding you back from purchasing today?"
  23. Explained next steps for a quote
  24. Advanced compliment (sale % or star review rating)