UsedcustomernametwiceExplainednext stepsfor aquoteOvercamea pricingobjectionSold WhiteGloveDelivery(free doesn'tcount)"What'sholding youback frompurchasingtoday?"Asked aprojectintentquestionProtectionPlan PitchwithbenefitsUpgraded toexpedited orexpressshippingOvercametimeframeobjectionPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Perfect intro(your name,branding,their nameand email)Sold roomof choicedeliveryPitcheda cross-sell itemReturnPolicy (w/shipping costverbiage)Sold anassemblyUpsolda betterproductOfferedassemblyserviceswith benefitsBasiccomplimentCrosssold anitem yousuggestedSold a 3yearprotectionplanAssumed thesale (Let'sget thisordered!)Asked abasic probingquestion(budget,timeframe)Sold a 5yearprotectionplanAdvancedcompliment(sale % orstar reviewrating)UsedcustomernametwiceExplainednext stepsfor aquoteOvercamea pricingobjectionSold WhiteGloveDelivery(free doesn'tcount)"What'sholding youback frompurchasingtoday?"Asked aprojectintentquestionProtectionPlan PitchwithbenefitsUpgraded toexpedited orexpressshippingOvercametimeframeobjectionPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Perfect intro(your name,branding,their nameand email)Sold roomof choicedeliveryPitcheda cross-sell itemReturnPolicy (w/shipping costverbiage)Sold anassemblyUpsolda betterproductOfferedassemblyserviceswith benefitsBasiccomplimentCrosssold anitem yousuggestedSold a 3yearprotectionplanAssumed thesale (Let'sget thisordered!)Asked abasic probingquestion(budget,timeframe)Sold a 5yearprotectionplanAdvancedcompliment(sale % orstar reviewrating)

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used customer name twice
  2. Explained next steps for a quote
  3. Overcame a pricing objection
  4. Sold White Glove Delivery (free doesn't count)
  5. "What's holding you back from purchasing today?"
  6. Asked a project intent question
  7. Protection Plan Pitch with benefits
  8. Upgraded to expedited or express shipping
  9. Overcame time frame objection
  10. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  11. Perfect intro (your name, branding, their name and email)
  12. Sold room of choice delivery
  13. Pitched a cross-sell item
  14. Return Policy (w/ shipping cost verbiage)
  15. Sold an assembly
  16. Upsold a better product
  17. Offered assembly services with benefits
  18. Basic compliment
  19. Cross sold an item you suggested
  20. Sold a 3 year protection plan
  21. Assumed the sale (Let's get this ordered!)
  22. Asked a basic probing question (budget, timeframe)
  23. Sold a 5 year protection plan
  24. Advanced compliment (sale % or star review rating)