Assumed thesale (Let'sget thisordered!)Asked abasic probingquestion(budget,timeframe)Sold WhiteGloveDelivery(free doesn'tcount)Sold anassemblyAsked aprojectintentquestionPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)BasiccomplimentUsedcustomernametwiceOvercamea pricingobjectionCrosssold anitem yousuggestedUpsolda betterproductOfferedassemblyserviceswith benefitsProtectionPlan PitchwithbenefitsExplainednext stepsfor aquoteAdvancedcompliment(sale % orstar reviewrating)"What'sholding youback frompurchasingtoday?"Sold a 3yearprotectionplanUpgraded toexpedited orexpressshippingReturnPolicy (w/shipping costverbiage)Pitcheda cross-sell itemOvercametimeframeobjectionPerfect intro(your name,branding,their nameand email)Sold roomof choicedeliverySold a 5yearprotectionplanAssumed thesale (Let'sget thisordered!)Asked abasic probingquestion(budget,timeframe)Sold WhiteGloveDelivery(free doesn'tcount)Sold anassemblyAsked aprojectintentquestionPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)BasiccomplimentUsedcustomernametwiceOvercamea pricingobjectionCrosssold anitem yousuggestedUpsolda betterproductOfferedassemblyserviceswith benefitsProtectionPlan PitchwithbenefitsExplainednext stepsfor aquoteAdvancedcompliment(sale % orstar reviewrating)"What'sholding youback frompurchasingtoday?"Sold a 3yearprotectionplanUpgraded toexpedited orexpressshippingReturnPolicy (w/shipping costverbiage)Pitcheda cross-sell itemOvercametimeframeobjectionPerfect intro(your name,branding,their nameand email)Sold roomof choicedeliverySold a 5yearprotectionplan

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assumed the sale (Let's get this ordered!)
  2. Asked a basic probing question (budget, timeframe)
  3. Sold White Glove Delivery (free doesn't count)
  4. Sold an assembly
  5. Asked a project intent question
  6. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  7. Basic compliment
  8. Used customer name twice
  9. Overcame a pricing objection
  10. Cross sold an item you suggested
  11. Upsold a better product
  12. Offered assembly services with benefits
  13. Protection Plan Pitch with benefits
  14. Explained next steps for a quote
  15. Advanced compliment (sale % or star review rating)
  16. "What's holding you back from purchasing today?"
  17. Sold a 3 year protection plan
  18. Upgraded to expedited or express shipping
  19. Return Policy (w/ shipping cost verbiage)
  20. Pitched a cross-sell item
  21. Overcame time frame objection
  22. Perfect intro (your name, branding, their name and email)
  23. Sold room of choice delivery
  24. Sold a 5 year protection plan