Perfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Offeredassemblyserviceswith benefitsPitcheda cross-sell itemAsked aprojectintentquestionUsedcustomernametwiceSold a 5yearprotectionplanSold roomof choicedeliveryPerfect intro(your name,branding,their nameand email)Asked abasic probingquestion(budget,timeframe)"What'sholding youback frompurchasingtoday?"ReturnPolicy (w/shipping costverbiage)Upgraded toexpedited orexpressshippingSold WhiteGloveDelivery(free doesn'tcount)Crosssold anitem yousuggestedAssumed thesale (Let'sget thisordered!)BasiccomplimentSold anassemblySold a 3yearprotectionplanOvercamea pricingobjectionExplainednext stepsfor aquoteProtectionPlan PitchwithbenefitsUpsolda betterproductOvercametimeframeobjectionAdvancedcompliment(sale % orstar reviewrating)Perfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Offeredassemblyserviceswith benefitsPitcheda cross-sell itemAsked aprojectintentquestionUsedcustomernametwiceSold a 5yearprotectionplanSold roomof choicedeliveryPerfect intro(your name,branding,their nameand email)Asked abasic probingquestion(budget,timeframe)"What'sholding youback frompurchasingtoday?"ReturnPolicy (w/shipping costverbiage)Upgraded toexpedited orexpressshippingSold WhiteGloveDelivery(free doesn'tcount)Crosssold anitem yousuggestedAssumed thesale (Let'sget thisordered!)BasiccomplimentSold anassemblySold a 3yearprotectionplanOvercamea pricingobjectionExplainednext stepsfor aquoteProtectionPlan PitchwithbenefitsUpsolda betterproductOvercametimeframeobjectionAdvancedcompliment(sale % orstar reviewrating)

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  2. Offered assembly services with benefits
  3. Pitched a cross-sell item
  4. Asked a project intent question
  5. Used customer name twice
  6. Sold a 5 year protection plan
  7. Sold room of choice delivery
  8. Perfect intro (your name, branding, their name and email)
  9. Asked a basic probing question (budget, timeframe)
  10. "What's holding you back from purchasing today?"
  11. Return Policy (w/ shipping cost verbiage)
  12. Upgraded to expedited or express shipping
  13. Sold White Glove Delivery (free doesn't count)
  14. Cross sold an item you suggested
  15. Assumed the sale (Let's get this ordered!)
  16. Basic compliment
  17. Sold an assembly
  18. Sold a 3 year protection plan
  19. Overcame a pricing objection
  20. Explained next steps for a quote
  21. Protection Plan Pitch with benefits
  22. Upsold a better product
  23. Overcame time frame objection
  24. Advanced compliment (sale % or star review rating)