Asked aprojectintentquestionOfferedassemblyserviceswith benefitsBasiccomplimentPerfect intro(your name,branding,their nameand email)Explainednext stepsfor aquoteUpgraded toexpedited orexpressshippingSold anassemblyAsked abasic probingquestion(budget,timeframe)Advancedcompliment(sale % orstar reviewrating)OvercametimeframeobjectionAssumed thesale (Let'sget thisordered!)ProtectionPlan PitchwithbenefitsPitcheda cross-sell itemPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Sold a 5yearprotectionplanUsedcustomernametwiceReturnPolicy (w/shipping costverbiage)Sold a 3yearprotectionplan"What'sholding youback frompurchasingtoday?"Sold roomof choicedeliveryCrosssold anitem yousuggestedSold WhiteGloveDelivery(free doesn'tcount)Upsolda betterproductOvercamea pricingobjectionAsked aprojectintentquestionOfferedassemblyserviceswith benefitsBasiccomplimentPerfect intro(your name,branding,their nameand email)Explainednext stepsfor aquoteUpgraded toexpedited orexpressshippingSold anassemblyAsked abasic probingquestion(budget,timeframe)Advancedcompliment(sale % orstar reviewrating)OvercametimeframeobjectionAssumed thesale (Let'sget thisordered!)ProtectionPlan PitchwithbenefitsPitcheda cross-sell itemPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Sold a 5yearprotectionplanUsedcustomernametwiceReturnPolicy (w/shipping costverbiage)Sold a 3yearprotectionplan"What'sholding youback frompurchasingtoday?"Sold roomof choicedeliveryCrosssold anitem yousuggestedSold WhiteGloveDelivery(free doesn'tcount)Upsolda betterproductOvercamea pricingobjection

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked a project intent question
  2. Offered assembly services with benefits
  3. Basic compliment
  4. Perfect intro (your name, branding, their name and email)
  5. Explained next steps for a quote
  6. Upgraded to expedited or express shipping
  7. Sold an assembly
  8. Asked a basic probing question (budget, timeframe)
  9. Advanced compliment (sale % or star review rating)
  10. Overcame time frame objection
  11. Assumed the sale (Let's get this ordered!)
  12. Protection Plan Pitch with benefits
  13. Pitched a cross-sell item
  14. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  15. Sold a 5 year protection plan
  16. Used customer name twice
  17. Return Policy (w/ shipping cost verbiage)
  18. Sold a 3 year protection plan
  19. "What's holding you back from purchasing today?"
  20. Sold room of choice delivery
  21. Cross sold an item you suggested
  22. Sold White Glove Delivery (free doesn't count)
  23. Upsold a better product
  24. Overcame a pricing objection