Upsolda betterproductSold a 3yearprotectionplanAsked abasic probingquestion(budget,timeframe)OvercametimeframeobjectionPitcheda cross-sell itemSold a 5yearprotectionplan"What'sholding youback frompurchasingtoday?"Asked aprojectintentquestionProtectionPlan PitchwithbenefitsExplainednext stepsfor aquoteReturnPolicy (w/shipping costverbiage)Upgraded toexpedited orexpressshippingSold anassemblyCrosssold anitem yousuggestedUsedcustomernametwiceOfferedassemblyserviceswith benefitsPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Perfect intro(your name,branding,their nameand email)Assumed thesale (Let'sget thisordered!)BasiccomplimentSold WhiteGloveDelivery(free doesn'tcount)Sold roomof choicedeliveryOvercamea pricingobjectionAdvancedcompliment(sale % orstar reviewrating)Upsolda betterproductSold a 3yearprotectionplanAsked abasic probingquestion(budget,timeframe)OvercametimeframeobjectionPitcheda cross-sell itemSold a 5yearprotectionplan"What'sholding youback frompurchasingtoday?"Asked aprojectintentquestionProtectionPlan PitchwithbenefitsExplainednext stepsfor aquoteReturnPolicy (w/shipping costverbiage)Upgraded toexpedited orexpressshippingSold anassemblyCrosssold anitem yousuggestedUsedcustomernametwiceOfferedassemblyserviceswith benefitsPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Perfect intro(your name,branding,their nameand email)Assumed thesale (Let'sget thisordered!)BasiccomplimentSold WhiteGloveDelivery(free doesn'tcount)Sold roomof choicedeliveryOvercamea pricingobjectionAdvancedcompliment(sale % orstar reviewrating)

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Upsold a better product
  2. Sold a 3 year protection plan
  3. Asked a basic probing question (budget, timeframe)
  4. Overcame time frame objection
  5. Pitched a cross-sell item
  6. Sold a 5 year protection plan
  7. "What's holding you back from purchasing today?"
  8. Asked a project intent question
  9. Protection Plan Pitch with benefits
  10. Explained next steps for a quote
  11. Return Policy (w/ shipping cost verbiage)
  12. Upgraded to expedited or express shipping
  13. Sold an assembly
  14. Cross sold an item you suggested
  15. Used customer name twice
  16. Offered assembly services with benefits
  17. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  18. Perfect intro (your name, branding, their name and email)
  19. Assumed the sale (Let's get this ordered!)
  20. Basic compliment
  21. Sold White Glove Delivery (free doesn't count)
  22. Sold room of choice delivery
  23. Overcame a pricing objection
  24. Advanced compliment (sale % or star review rating)