Asked aprojectintentquestionAdvancedcompliment(sale % orstar reviewrating)UsedcustomernametwiceSold a 5yearprotectionplanOvercamea pricingobjectionAssumed thesale (Let'sget thisordered!)"What'sholding youback frompurchasingtoday?"Offeredassemblyserviceswith benefitsCrosssold anitem yousuggestedPerfect intro(your name,branding,their nameand email)Sold a 3yearprotectionplanSold WhiteGloveDelivery(free doesn'tcount)Pitcheda cross-sell itemExplainednext stepsfor aquoteUpsolda betterproductBasiccomplimentPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)OvercametimeframeobjectionUpgraded toexpedited orexpressshippingSold roomof choicedeliveryAsked abasic probingquestion(budget,timeframe)ProtectionPlan PitchwithbenefitsReturnPolicy (w/shipping costverbiage)Sold anassemblyAsked aprojectintentquestionAdvancedcompliment(sale % orstar reviewrating)UsedcustomernametwiceSold a 5yearprotectionplanOvercamea pricingobjectionAssumed thesale (Let'sget thisordered!)"What'sholding youback frompurchasingtoday?"Offeredassemblyserviceswith benefitsCrosssold anitem yousuggestedPerfect intro(your name,branding,their nameand email)Sold a 3yearprotectionplanSold WhiteGloveDelivery(free doesn'tcount)Pitcheda cross-sell itemExplainednext stepsfor aquoteUpsolda betterproductBasiccomplimentPerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)OvercametimeframeobjectionUpgraded toexpedited orexpressshippingSold roomof choicedeliveryAsked abasic probingquestion(budget,timeframe)ProtectionPlan PitchwithbenefitsReturnPolicy (w/shipping costverbiage)Sold anassembly

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked a project intent question
  2. Advanced compliment (sale % or star review rating)
  3. Used customer name twice
  4. Sold a 5 year protection plan
  5. Overcame a pricing objection
  6. Assumed the sale (Let's get this ordered!)
  7. "What's holding you back from purchasing today?"
  8. Offered assembly services with benefits
  9. Cross sold an item you suggested
  10. Perfect intro (your name, branding, their name and email)
  11. Sold a 3 year protection plan
  12. Sold White Glove Delivery (free doesn't count)
  13. Pitched a cross-sell item
  14. Explained next steps for a quote
  15. Upsold a better product
  16. Basic compliment
  17. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  18. Overcame time frame objection
  19. Upgraded to expedited or express shipping
  20. Sold room of choice delivery
  21. Asked a basic probing question (budget, timeframe)
  22. Protection Plan Pitch with benefits
  23. Return Policy (w/ shipping cost verbiage)
  24. Sold an assembly