ProtectionPlan PitchwithbenefitsAdvancedcompliment(sale % orstar reviewrating)BasiccomplimentOfferedassemblyserviceswith benefitsOvercamea pricingobjectionOvercametimeframeobjectionCrosssold anitem yousuggestedUpsolda betterproductSold a 3yearprotectionplanAsked aprojectintentquestionAssumed thesale (Let'sget thisordered!)ReturnPolicy (w/shipping costverbiage)Sold a 5yearprotectionplanUsedcustomernametwiceExplainednext stepsfor aquotePerfect intro(your name,branding,their nameand email)Pitcheda cross-sell itemSold anassemblySold roomof choicedelivery"What'sholding youback frompurchasingtoday?"Upgraded toexpedited orexpressshippingAsked abasic probingquestion(budget,timeframe)Perfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Sold WhiteGloveDelivery(free doesn'tcount)ProtectionPlan PitchwithbenefitsAdvancedcompliment(sale % orstar reviewrating)BasiccomplimentOfferedassemblyserviceswith benefitsOvercamea pricingobjectionOvercametimeframeobjectionCrosssold anitem yousuggestedUpsolda betterproductSold a 3yearprotectionplanAsked aprojectintentquestionAssumed thesale (Let'sget thisordered!)ReturnPolicy (w/shipping costverbiage)Sold a 5yearprotectionplanUsedcustomernametwiceExplainednext stepsfor aquotePerfect intro(your name,branding,their nameand email)Pitcheda cross-sell itemSold anassemblySold roomof choicedelivery"What'sholding youback frompurchasingtoday?"Upgraded toexpedited orexpressshippingAsked abasic probingquestion(budget,timeframe)Perfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Sold WhiteGloveDelivery(free doesn'tcount)

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Protection Plan Pitch with benefits
  2. Advanced compliment (sale % or star review rating)
  3. Basic compliment
  4. Offered assembly services with benefits
  5. Overcame a pricing objection
  6. Overcame time frame objection
  7. Cross sold an item you suggested
  8. Upsold a better product
  9. Sold a 3 year protection plan
  10. Asked a project intent question
  11. Assumed the sale (Let's get this ordered!)
  12. Return Policy (w/ shipping cost verbiage)
  13. Sold a 5 year protection plan
  14. Used customer name twice
  15. Explained next steps for a quote
  16. Perfect intro (your name, branding, their name and email)
  17. Pitched a cross-sell item
  18. Sold an assembly
  19. Sold room of choice delivery
  20. "What's holding you back from purchasing today?"
  21. Upgraded to expedited or express shipping
  22. Asked a basic probing question (budget, timeframe)
  23. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  24. Sold White Glove Delivery (free doesn't count)