Upgraded toexpedited orexpressshippingUsedcustomernametwiceAsked aprojectintentquestionSold a 5yearprotectionplanSold WhiteGloveDelivery(free doesn'tcount)Explainednext stepsfor aquotePerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Sold roomof choicedeliveryPerfect intro(your name,branding,their nameand email)"What'sholding youback frompurchasingtoday?"ProtectionPlan PitchwithbenefitsReturnPolicy (w/shipping costverbiage)Advancedcompliment(sale % orstar reviewrating)Sold a 3yearprotectionplanBasiccomplimentOvercamea pricingobjectionAsked abasic probingquestion(budget,timeframe)Pitcheda cross-sell itemCrosssold anitem yousuggestedOfferedassemblyserviceswith benefitsSold anassemblyOvercametimeframeobjectionAssumed thesale (Let'sget thisordered!)Upsolda betterproductUpgraded toexpedited orexpressshippingUsedcustomernametwiceAsked aprojectintentquestionSold a 5yearprotectionplanSold WhiteGloveDelivery(free doesn'tcount)Explainednext stepsfor aquotePerfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Sold roomof choicedeliveryPerfect intro(your name,branding,their nameand email)"What'sholding youback frompurchasingtoday?"ProtectionPlan PitchwithbenefitsReturnPolicy (w/shipping costverbiage)Advancedcompliment(sale % orstar reviewrating)Sold a 3yearprotectionplanBasiccomplimentOvercamea pricingobjectionAsked abasic probingquestion(budget,timeframe)Pitcheda cross-sell itemCrosssold anitem yousuggestedOfferedassemblyserviceswith benefitsSold anassemblyOvercametimeframeobjectionAssumed thesale (Let'sget thisordered!)Upsolda betterproduct

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upgraded to expedited or express shipping
  2. Used customer name twice
  3. Asked a project intent question
  4. Sold a 5 year protection plan
  5. Sold White Glove Delivery (free doesn't count)
  6. Explained next steps for a quote
  7. Perfect closing (additional assistance, order recap, invite back, thank with branding)
  8. Sold room of choice delivery
  9. Perfect intro (your name, branding, their name and email)
  10. "What's holding you back from purchasing today?"
  11. Protection Plan Pitch with benefits
  12. Return Policy (w/ shipping cost verbiage)
  13. Advanced compliment (sale % or star review rating)
  14. Sold a 3 year protection plan
  15. Basic compliment
  16. Overcame a pricing objection
  17. Asked a basic probing question (budget, timeframe)
  18. Pitched a cross-sell item
  19. Cross sold an item you suggested
  20. Offered assembly services with benefits
  21. Sold an assembly
  22. Overcame time frame objection
  23. Assumed the sale (Let's get this ordered!)
  24. Upsold a better product