Assumed thesale (Let'sget thisordered!)Overcamea pricingobjectionSold WhiteGloveDelivery(free doesn'tcount)Sold anassemblyExplainednext stepsfor aquoteUpsolda betterproductSold a 3yearprotectionplanReturnPolicy (w/shipping costverbiage)UsedcustomernametwiceAsked aprojectintentquestionOfferedassemblyserviceswith benefitsAsked abasic probingquestion(budget,timeframe)Advancedcompliment(sale % orstar reviewrating)ProtectionPlan PitchwithbenefitsBasiccomplimentSold a 5yearprotectionplanUpgraded toexpedited orexpressshippingPitcheda cross-sell item"What'sholding youback frompurchasingtoday?"Crosssold anitem yousuggestedSold roomof choicedeliveryOvercametimeframeobjectionPerfect intro(your name,branding,their nameand email)Perfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)Assumed thesale (Let'sget thisordered!)Overcamea pricingobjectionSold WhiteGloveDelivery(free doesn'tcount)Sold anassemblyExplainednext stepsfor aquoteUpsolda betterproductSold a 3yearprotectionplanReturnPolicy (w/shipping costverbiage)UsedcustomernametwiceAsked aprojectintentquestionOfferedassemblyserviceswith benefitsAsked abasic probingquestion(budget,timeframe)Advancedcompliment(sale % orstar reviewrating)ProtectionPlan PitchwithbenefitsBasiccomplimentSold a 5yearprotectionplanUpgraded toexpedited orexpressshippingPitcheda cross-sell item"What'sholding youback frompurchasingtoday?"Crosssold anitem yousuggestedSold roomof choicedeliveryOvercametimeframeobjectionPerfect intro(your name,branding,their nameand email)Perfect closing(additionalassistance, orderrecap, inviteback, thank withbranding)

QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assumed the sale (Let's get this ordered!)
  2. Overcame a pricing objection
  3. Sold White Glove Delivery (free doesn't count)
  4. Sold an assembly
  5. Explained next steps for a quote
  6. Upsold a better product
  7. Sold a 3 year protection plan
  8. Return Policy (w/ shipping cost verbiage)
  9. Used customer name twice
  10. Asked a project intent question
  11. Offered assembly services with benefits
  12. Asked a basic probing question (budget, timeframe)
  13. Advanced compliment (sale % or star review rating)
  14. Protection Plan Pitch with benefits
  15. Basic compliment
  16. Sold a 5 year protection plan
  17. Upgraded to expedited or express shipping
  18. Pitched a cross-sell item
  19. "What's holding you back from purchasing today?"
  20. Cross sold an item you suggested
  21. Sold room of choice delivery
  22. Overcame time frame objection
  23. Perfect intro (your name, branding, their name and email)
  24. Perfect closing (additional assistance, order recap, invite back, thank with branding)