This bingo card has a free space and 24 words: Sherry Blake, Owner totally understanding about deposit, Owner says they appreciate you, Owner understands availability constraints, Owner is willing to bring pet in, Owner okay with either location, Owner comfortable with emergency fee, Owner is understanding about needing Dr. approval for refills, Owner compliments staff, Pet has funny name, Owner understands that we are very busy, Owner admits that their problem is not our fault, "Oh wow, I didn't think I could get in that soon!", Doesn't rush you in the lobby, Gives you knowing look when you are dealing with a difficult client, Listens to directions, Responsible with medications, Med phone voicemail with all important information, Apologizes for missing OUR call, Emails records before appointment, Owner playfully pokes fun at their pet/themselves, Correctly pronounced med name, Owner apologizes and Asks for your name so they can compliment you.
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