(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Oh wow, I didn't think I could get in that soon!"
Correctly pronounced med name
Doesn't rush you in the lobby
Emails records before appointment
Sherry Blake
Owner apologizes
Responsible with medications
Owner understands availability constraints
Owner understands that we are very busy
Asks for your name so they can compliment you
Owner playfully pokes fun at their pet/themselves
Med phone voicemail with all important information
Owner is understanding about needing Dr. approval for refills
Apologizes for missing OUR call
Owner admits that their problem is not our fault
Gives you knowing look when you are dealing with a difficult client
