(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Owner understands availability constraints
Owner apologizes
Listens to directions
Owner is willing to bring pet in
Correctly pronounced med name
Owner playfully pokes fun at their pet/themselves
Owner understands that we are very busy
Owner is understanding about needing Dr. approval for refills
"Oh wow, I didn't think I could get in that soon!"
Responsible with medications
Owner okay with either location
Owner says they appreciate you
Asks for your name so they can compliment you
Emails records before appointment
Pet has funny name
Med phone voicemail with all important information
Doesn't rush you in the lobby
Apologizes for missing OUR call
Owner admits that their problem is not our fault
Sherry Blake
Owner comfortable with emergency fee
Owner totally understanding about deposit
Gives you knowing look when you are dealing with a difficult client
