(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Emails records before appointment
Med phone voicemail with all important information
Owner apologizes
Owner is understanding about needing Dr. approval for refills
Owner playfully pokes fun at their pet/themselves
Doesn't rush you in the lobby
Correctly pronounced med name
Owner admits that their problem is not our fault
Asks for your name so they can compliment you
"Oh wow, I didn't think I could get in that soon!"
Owner understands that we are very busy
Owner compliments staff
Owner is willing to bring pet in
Owner understands availability constraints
Gives you knowing look when you are dealing with a difficult client
