This bingo card has a free space and 24 words: Average Issue Resolution <30m, Campus technology Issue Solved Before It's Reported, 100% Flight Plan Task Execution, Zero Units Fail QC, Triage and Close 5 Tickets, Training Completion Rate >90%, Give Positive Feedback (related to campus-installed technology), 3+ Student Suggestions Implemented, All shifts covered (by STAs), Complete 3 Chores from the Flight Plan, Give 5-minute training to an STA, Backlog Growth Stable (or Decreasing), Meet with a Senior Member to Discuss Successes, Document a Workflow or Process, New / Untracked Queue at Zero Tickets, Customer Satisfaction Score >4.5, Participate in Monthly Training Extravaganza, Link Two Related Tickets, Basic Feature Delivered, Forward Movement on STA eBoard, Zero Missed Escalations, STA Handles 2+ Classroom Issue(s) During a Shift, Zero TTFR (Time to First Response) Breaches and Develop and Execute a Project (could be student-led).
Emergency Bingo | Brian's Bingo Card | Bearcat Bound Orientation (2020) | Student Life Bingo | SAS/SFS
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