Child Benefit Bingo

Child Benefit Bingo Card
Preview

This bingo card has a free space and 29 words: Hijacked case before 12pm, Customer fails security, Missed FTNAE deadline, Customer swears at you, Call drops, Customer blames you for their lack of payment, Odd child name, More than 6 kids on the record, Progress chasing within a week of submitting a claim, Customer wants payment today, Customer refers to you as a pet name (eg, darling, sweetheart), Customer uses phonetic alphabet used correctly, Customer under 20 years old, Customer over 60 years old, Change complaint into non complaint, Cold transfer from another department, Customer doesn't qualify for ep after requests, Sit in ready for over 3 minutes, Finish on time, Third party calls with customer there to go through security, Needed to use big word, Customer is in the bathroom, Customer puts you on hold, Customer is driving, Previous surge advisor works case incorrectly, Customer complains about wait, Customer forgets to hang up, You wake customer up and Customer complains about timescale.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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